Had an appointment with doctor. Received confirmation the day before…read more Today was called and said I missed appointment I said impossible was put on hold and nothing they can do. I took a half day of work lost close to 300.00 I have surgery coming up in December which I contemplating canceling with Dr. Kayal Even though it's not him it's his business and the others make it hard for trust.

Worst place EVER! They tell you to be early but Dr. runs 2 hrs late!!!! AVOID!!!!! Absolutely…read moreworth less

PROS: This place was amazing! the receptionists were all nice and professional while Dr. Benke was…read moretruly helpful with my injury. The waiting room was spacious and clean while the patient rooms had state of the art equipment. CONS: The slow elevator and limited parking wasn't something I was too fond of but I dealt with it OVERALL: I will likely be coming back here if I need another orthopedic doctor because this office is the most comforting for me

I give active a big 0 !!!!! 2 drs could not see I have a fractured wrist on their xrays. I was…read moresent home in excruciating pain with a flimsy brace and topical cream and was told nothing was broken. Thank God I listened to my body and went to another orthopedic which saw on their own xrays I have a fractured wrist and did proper treatment with cast . I then called active to complain about how upset I was and spoke with dr gross which tried to cover up mistake by trying to fast talk me and would not even reimburse me my money . Horrible !!!!!!!!!!! Noreen DiFranco

Very good job but I'm very disappointed in my shoes. My shoes are not ready yet. The company you…read morepick is not a good company. I'm very disappointed on my shoes that have to take this long for my shoes. I hope my shoes come in pretty soon but otherwise I recommend you guys but the shoe company you have stinks I should have to wait this long for a pair of shoes. I'm very disappointed at the issue company and your office for not call me back when I call. I like the doctor. The office got to do a better job getting my shoes. Thank you very much

I would like to give the current Westwood office staff a "0" rating. My son and I were not received…read moreor treated well on Monday, May 11, during the afternoon. When you're a minority, you are extremely sensitive as to how you are spoken to and. treated. The former ladies in the office were kind , professional and patient The individuals who are there now are "horrible and unprofessional." They need proper training before being released to work with the public.You come to a medical office for care and compassion, not a chaotic situation. We love Dr. Giacalone, a quintessential professional. They refused to allow my son to see the doctor, because of an insurance issue and would only let it happen if a fee was submitted. The insurance issue could have been easily resolved. When I indicated that he needed to be seen by the doctor, they suggested that we visit a local "urgent care facility." It should be noted that my son has been a patient of Dr. Giacalone for the past two and one half years. I was so upset that I forgot that I too had an appointment with the doctor and was not emotionally able to stay and be seen by him. After a lengthy drive to the office in Westwood, the visit was a total waste of time.

I recently had hip replacement with Dr. DeFelice. I found it to be a simple and easy process. Dr…read more DeFelice fully explained what I was going to go through, what to expect and how to handle the situations. The surgery was quick and easy (for me, at least!) and the recovery also very easy. I was back to work in less than 3 weeks and am fully functional. My hip pain is gone and I have returned to walking and enjoying myself again.

From the owner: Welcome to Dr. DiFelice's office! Dr. Gregory DiFelice is an Orthopedic Surgeon at the Hospital for…read moreSpecial Surgery, New York Presbyterian-Weill Cornell Medical Center and Jacobi Medical Center. Dr. DiFelice is an expert in the field of Sports Medicine and Orthopedics focusing on the shoulder, hip, knee and elbow. Our Practice is dedicated to the prevention, diagnosis and treatment of sports and orthopedic related injuries through either non-surgical or surgical interventions. Not every patient is looking for a surgical solution and we do advise of alternatives to improve your quality of life. If surgery is the proper intervention, Dr. DiFelice uses a minimally invasive approach for most injuries and understands the importance of returning to daily activities and/or sports as soon as possible. Dr. DiFelice has served as Director of Sports Medicine and Joint Reconstruction Surgery at North Bronx Healthcare Network/Jacobi Medical Center for over 10 years. Dr. DiFelice also serves as a Medical Director for PlayRugby USA.

HSS - they close early, a lot earlier than their sign has (earlier than the 5p on the window, I…read morethink maybe even at 4p they're closed), so that's not helpful. Big medical complex. No entry from the inside. You have to enter from the outside street that isn't close to any of the parking - bad design. Wouldn't you want it closer to a parking/drive-up so people who have spine issues don't have to go so far? Suite 175S, I believe. Fortunately the lady at the desk still working on something let me in to drop off a CD for review. Thanks to her for being so kind as to not make me come back another day! She also mentioned they may have a part of the doctors moving to another space, too? I didn't take photos in the HSS suite as it was closed/dark, but still... one of the best if you can get service, but the least they could do is post the right hours on the door and online...

In excruiating pain dr worried about cervical spinal cord compression sent me to new york city…read more 85.00 to park met with surgeon who was rude and arrogant...never heard from the guy again..so much for concern for your patient hss all hype