Terrible experience where I overheard breeches of HIPPA, long delays and wait times and unethical…read morepractices. Reported all to my insurance company. My procedure time was postponed by several hours and then I sat and waited for an hour and a half after my newly scheduled time and still did not have the procedure done. I have a medical condition that requires me to have glucose in my IV which they did not give me upon numerous requests prior to the procedure date and on it as well. I began to have symptoms due to this as I was unable to drink or eat since the night before the procedure. I voiced concern which led to me complaining when my concerns were not being addressed. I also spoke to the nurse, nurse administrator (who did not even identify herself when she came to speak with me) and to the doctor about my concerns as well as the fact that the nurse tried to have me sign a blank medication form as well as informed consents. The doctor threated to postpone then not to proceed with the medical procedure when I addressed my concerns. The nurse administrator asked me to keep my voice down so that the other patients could have a pleasant experience. The doctor denied what the nurse had done even though she admitted it right in front of him! I ended up leaving with a bruised hand from the IV and without the procedure being done. GO ANYWHERE ELSE BUT HERE!!! Noone should be threatened for speaking up for safe, confidential, ethical health care practice.

Very very old. Needs major renovations. My spouse went for a colonoscopy and it was like staff…read moredidn't care. No one discharged, no paperwork, faculty seemed more into each other. Even told my doctor and he was shock. They told my spouse to get dress and go.

I would like to give this office a rave review you will not find a more professional caring office…read moreeveryone from Dr Geuder to office personnel made me comfortable and confident during my procedures .Dr Geuder was remarkable in helping me achieve the results I was hoping for Sincerely Debra Calabro

The office staff are all very friendly and helpful. They ensure a successful outcome.read more

Dr. Stephen Pereira did a Hartman reversal surgery on me with excellent results. He fully…read moreexplained what I would be dealing with and patiently answered my questions. After robotic surgery, I was out of the hospital the next day with minimal pain. I feel blessed to have had him as my surgeon. On top of that his surgical team were all friendly. I would highly recommend this practice.

Great dr with a horrible office staff. If you do not mind having your appointments canceled while…read moreyou are sitting in the waiting room after having been rescheduled to accommodate their schedule then it's great.

Such poor service and care.....Fact is they don't care!…read more Return your patients phone calls. Get better staffing. This office is horrible. They don't communicate. We had four weeks after our initial consultation to wait and plan for surgery to remove an 8 inch long Lipoma. My husband's care was awful. Gigi, apparently the only one in the office who could assist us, because nobody else would answer any of our questions. She never called us back after we left 5-6 messages. Our last communication was a text. Saying to arrive at office 15 minutes early. So, we went the day of surgery, hoping they knew what they were doing. No such luck. While Dr. Lipson is a very old guy, on initial consultation he sounded like he knew what he was doing. But the office didn't and that's where everything went downhill. We get there, waited over an hour for the removal of the tumor. Husband went in to the room, Dr. Lipson begins to make a 3 inch circle over the 8 inch tumor. Husband says it's 8 inches. The incompetent Gigi suggests we do "halves-ey" Thought she only does the scheduling, barely. But apparently one of her other skills is also offering medical advice......Bizarre! My husband then puts a stop to everything. And says not today. Meanwhile the entire staff leaves while we're still in the surgical room. Doctor then suggests this should be done in the hospital......no kidding..... if your staff would have called us back, we wouldn't have wasted so much time. And after this totally unprofessional care on this day, there was not even a call back to check on husband....or any offers of an apology or explanation. Final feedback, don't trust them, they have no idea what they're doing!!

I made an appointment 6 weeks in advance took time off work to see this Dr from out of state . rude…read morenon English speaking receptionist left voicemail canceling with no reason. I called back several times no answer no response. be weary very unprofessional office staff

Hopefully I'll have enough words to explain the  whole situation about my surgery and the process…read moreof what happened and how disappointed I am. Doctor Paul ruined my nose and now I look worse than before. I got an asymmetric nose and curved on the left side. My last consultation with the doctor was this Thursday, he pissed me off, he knows what he did, 7 months ago he said that he can make another surgery which I have to pay additional cost  but I don't want another surgery with him and I asked if he can return me some money because I want to fix this but not with him because like I said I have the worst experience ever in my life. I am sick of crying every day for something which is not my mistake. Please be careful where you are going to do your nose surgery and give your money and trust, this Doctor is horrible.

He didn't follow my wishes, left a drain in me for 6 weeks and wanted to charge me more money to…read morefix his mistakes!

Dr levy was a real pleasure to deal with. His staff was very friendly. I was seen promptly and from…read morestart to finish a great experience

I walked in to set up a consultation and when the desk clerk didn't find me on the appointment list…read moreshe treated me like I was a moron to think I could just walk in. As far as their work is concerned, I don't know. They're probably excellent. I never made it past the desk clerk and I don't care to go back.

Everyone is very professional, courteous and helpful. Dr Jimmy Verardi listened to all I needed to…read moreshare and was very personable and knowledgeable. I would recommend him in a heartbeat! Brianna at the front desk, Corey the med tech and Corinne the nurse tech were all very kind and supportive. All questions were answered in a professional manner. The Kayal Group is well worth the time you need!! Other appointments were made quickly and with the utmost respect for my needs. Excellent choice!!

Very disappointed with the service at Paramus Kyle Orthopedic. I specifically scheduled an…read moreappointment to see the doctor, but instead I was seen by a physician assistant without being properly informed ahead of time. The wait time was also very long, and overall the experience felt unorganized and unprofessional. Patients should be clearly told who they will actually be seeing before the appointment. I expected better communication and service.

HSS - they close early, a lot earlier than their sign has (earlier than the 5p on the window, I…read morethink maybe even at 4p they're closed), so that's not helpful. Big medical complex. No entry from the inside. You have to enter from the outside street that isn't close to any of the parking - bad design. Wouldn't you want it closer to a parking/drive-up so people who have spine issues don't have to go so far? Suite 175S, I believe. Fortunately the lady at the desk still working on something let me in to drop off a CD for review. Thanks to her for being so kind as to not make me come back another day! She also mentioned they may have a part of the doctors moving to another space, too? I didn't take photos in the HSS suite as it was closed/dark, but still... one of the best if you can get service, but the least they could do is post the right hours on the door and online...

In excruiating pain dr worried about cervical spinal cord compression sent me to new york city…read more 85.00 to park met with surgeon who was rude and arrogant...never heard from the guy again..so much for concern for your patient hss all hype

The actual medical practitioners that work here do great work but that is about as far as it goes…read more My mother had surgery in April and we arrived at 9am. She went into the OR roughly at 11, and stayed there until about 5pm, for a routine that should have took less than an hour. Even the other family of patients were concerned for her taking so long. Afterward, she informed me that they made her change clothes and seemingly forgot she was sitting there. The follow-up visits at the PDS Medical Management certain didn't fair much better. Each time I bring my mother there, it is always a massive wait. Everyone there is always irritated about this. Just last week, I brought my mother in for a scheduled appointment. After waiting nearly 2 hours, I got up and asked when she would be seen, it is then I was informed there was a mistake, and her appointment is actually next week. All in all, each time I bring my mother here, there is a long wait. Patients are all very angry and sometimes become verbally combative over their wait time. Each time a patient approaches the desk, they're told that they are next. As I began writing this, my mother got called in, and the woman sitting next to me, who was already seated by the time we got here, became upset. She asked when she would be seen, and was told she is next. She just told me she was recommended this location by her lawyer and just walked out on the phone with her lawyer. Last week, when I came in, two people became belligerent after waiting so long. To me, it seems as though there is little to no organization, and very little customer service for non-spanish speaking patients.

I had a wonderful experience . Very friendly, accommodating and understanding staff. Highly…read morerecommended