1. Seven Cities Liquidation

1. Seven Cities Liquidation

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Hampton, VA

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Seven Cities Liquidation

1.0 (1 review)
Open • 9:00 am - 6:00 pm

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2 years ago

Made an order and have yet to receive any updates on it at all. Phone number isnt working. Why???

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The Home Depot

The Home Depot

2.4(32 reviews)
3.0 mi
•$$

I like this Home Depot. The staff is always helpful and polite. But I am from northern Virginia so…read moreusually people are nicer further south. Organized. Clean. People always offer to help me.

On the 13th of July I ordered carpet , padding and installation from the Hampton store. I was…read morenotified by Romanoff Renovations the next morning that they would be the installers. I looked up the reviews on Yelp. They received horrible reviews. I visited Home Depot exactly 25 hours after the initial order and tried to cancel citing bad reviews and the padding I had chosen was not correct. I wanted to buy the carpet only. I was told I could not purchase the carpet, the store has to have installation with the carpet to purchase. I have my own installer, but that did not matter. The gentleman, Tony, said the carpet was in route, after only 25 hours and I would have to pay a restocking fee. I disputed this and asked to speak with a manager. I was told the manager was on vacation, but the assistant manager was available. Tony disappeared for 10 minutes to speak with someone. He came back and within 5 minutes disappeared again. When he returned I was told the manager had worked on the issue but I still had to pay the restocking fee. Tony escourted me to customer service where I was given the original fee minus 230.00. I will never visit Home Depot again and will tell all my friends of the incident. This leaves a bad taste in my mouth. I feel as if Home Depot is only after money to the detriment of the customer. Debra

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Seven Cities Liquidation - appliances - Updated July 2026

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