* .ade an appointment after visiting salon. Checked several days before appointment but 2 people…read morecouldn't co it. So I said to forget it. 15 min before the cancelled date, they called me. I told them I had given up on them. Better luck to others.

The environment was welcoming and awesome customer service. Very cozy, already set up the…read moreappointment for next month Thank youuu

I absolutely love this location, clean & friendly service…read more The front desk girl knows her stuff too. Very informative about the wax passes and accommodating. My wax specialist, Brittany is amazing. Super friendly, down to earth and always makes me feel comfortable from the moment she greets me at the front. I've only been going to her twice and it seems as if she has been my wax specialist for years. Thank you ladies :) Shanni

I saw Niki For a Brazilian V for my first time in a couple years. I'm a plus size mama and Niki…read moreknew how to push and pull my body and get me right! Personable, professional, and attentive to detail. An excellent vibe and I will go back to see her again.

Loved this place!!! My esthetician did an amazing job! I can say for sure it was the best…read moreBrazilian wax I've ever gotten! She did it super fast but was very tedious, the results were super clean and soft. There were absolutely no stray hairs left behind! She talked with me throughout the entire thing and made me feel so comfortable! I'm sad I don't remember her name, but I think she was the youngest one there. Totally recommend! Edit: So I just called and her name is Amber! Definitely recommend her!

Definitely lacking in service and time management. Came in for a 3:30pm appointment and waited 30…read moremins for the esthetician to show up and finally decided to walk out. I asked for water while I was waiting and they didn't even have that basic necessity. I'm actually glad that I didn't go through with my service, I'm sure it wouldn't have turned out any good. What an unfortunate waste of time and effort. :(

Service was amazing my brow lady was so knowledgeable and sweet. I got the brow lamination which I…read morehighly recommend. Not sure if I would get the tint again but I highly recommend the lamination. Vibe is super cute and everything is clean! These girls are so nice and I like the small shopping center it is located in. I will be back!

I've seen Emily a few times over the past couple of years and, most recently, came for a brow…read morelamination and lash lift & tint with Amanda. This was my first visit in their new location. I'll be honest - I made more than 1 u-turn getting to the new spot, which is only directly accessible going northbound on Independence. If you're traveling south, you have to make u-turn. And if you miss it going north, you may have to make several. Now that I know where it is, I won't miss it again! Look for the red State Farm sign at the entrance to the professional center before turning in. I do really like this new spot which is solely for EA Esthetics. The entrance is lovely and welcoming, with beautifully-displayed retail merchandise to browse while you wait for your esthetician. It seems like an overwhelming selection of serums, lotions, washes, etc. but you will get an expert-recommendation after a consult with Emily or the other staff. On this visit, I was taken back for my treatment right at my appointment time. Amanda was kind enough to make sure I was comfortable before beginning - I was in for a long haul (2+ hours!). About halfway through treatment, I got chilly and she had a cozy blanket ready for me. She explained each step of the process so I knew what to expect and I was so happy with the results. I was a little scared at how dark my brows were initially, but as promised, they lightened to a perfect tint within a couple of days. Their website is so easy to use for booking and gives a detailed description of service and prices. For both my brows and lashes, it cost over $200, but this definitely seems to be competitive with other VB spas. I was incredibly happy with my results and will return for touch-ups, as recommended, in a few weeks. I have had a great experience each time I have been in and highly recommend Emily and Amanda for any skincare need!

Alice was our nail tech. She did a manicure and pedicure for us and she was amazing. Very kind,…read moreprofessional and attentive. She asked questions along the way to ensure we got exactly what we came for. In addition to that, that staff here are extremely welcoming and friendly. Great atmosphere. I would highly recommend.

Victoria always does a wonderful job. She is very skilled in her craft. She is friendly and…read morerespectful.

I got waxed by Emily and she was simply amazing. The most important thing when it comes to waxing…read moreis making the person feel comfortable and she did exactly that. Very upbeat personality. She truly wants to connect with people. I just moved here from my home state so having this great of an experience has me already booking my next appointment. Highly recommend!! BEAUTIFUL salon too!

Michelle is the incredible one-woman show in this adorable salon inside Phenix Salon Suites at…read moreLandstown Commons. She is incredibly welcoming and friendly. I felt at ease from the moment I stepped through the door. This wasn't my first rodeo with waxing, but I imagine it would be a comfortable experience for a first-timer since she explains everything step-by-step. She's also a great conversationalist, which we all know is necessary for taking your mind off the current experience. It's not painless, it's waxing.. in sensitive areas.. but it's less painful than some I've had in the past. I highly recommend her!

I love Abby!! been going to her for about a year now and she has made me feel so comfortable and…read morefamiliar when I show up for appointments and the vibe is very relaxed! I had a 6 month break in between my appointments (bootcamp) and when I came back i went right back to her. She's super quick and efficient and even talks to you to help get your mind off it for the first time. first time hurt (like any waxing) but she made me feel so relaxed and by the second and third time I swear she was done in 5 minutes tops with barely any pain! definitely recommend if your looking to get waxed. easy and efficient

I booked an appt with Abby for saturday 11/18 @ 12:30pm. The address that was email to me was…read moreincorrect I had to go on her business page to get to the right address. I contacted her 4 times twice through text and twice by calling her she never answered. I sat at the salon for almost 1 hour waiting on her . Luckily one of the hairstylist i'm assuming was the owner attempted to call her as well and she didn't answer her call so I left. I still haven't received an email or text about rescheduling or anything. Very Unprofessional! Non communication! I see why I just go to European Wax Center because I don't never have those problems about a wax specialist not showing up !

I ALWAYS come to this spot. The techs are always so great. Wait times are typically decent, i…read morealways just make sure i have an appointment. I'm not sure about these bad reviews though, everyone is talking about the pricing which shoudlnt have effected their star rating. All theirprices are there for you to review before choosing what you want. If you dont like the pricing go to antoher shop? Henry is my go-to for nails!!

I wouldn't recommend this place. Went in for a pedicure with an appointment and arrived 10 minutes…read moreearly. Immediately taken back and started on but the pedicure itself was terrible. $89 for basically a polish change. No lotion massage just a couple of rocks literally smacked against my legs for a couple seconds. I left with dry feeling legs. The guy who did the pedicure wasn't very friendly. Maybe it was a language barrier but when I went to pay I paid the amount and said keep the rest and he started asking why I wasn't tipping him. I explained the rest is for you. He then handed me my change upset and I physically handed it back to him and said no this is for you. Thought it was kinda rude considering the terrible pedicure I had just received. Unfortunately I wont be back.

Michele did an excellent job with my curly cut and my color refresh. I am a healthcare traveler who…read morerelocates frequently throughout the year and going to a new stylist is always a bit anxiety producing. Michele's personality and way with people set me ease right away. She was great with product, education, and information on how to best care for my curls. If you are on the fence about whether or not you need a curly cut, trust me and go for it. You deserve to optimize and enjoy wearing your beautiful curls, and the team at Versus will help you do that. Definitely give them a call if you have any questions about their services and they will make sure that you get scheduled appropriately. Schedule your appointment now--you will want to thank me later!

This will be the third time I've been to Versus and finally, Finally, FINALLY I'm walking away…read morehappy. The first time, I had my 3A/B curly hair straightened by an intern. She burned me multiple times and ended up needing advice about heat temp and technique by the manager. She also tried to post before and after results of my hair even though on the form I signed when I first came in I specifically noted that I didn't want to have my pictures on social media. Afterwards, I asked how I should upkeep it and she just said to wrap it. I asked how to do that and she said "I don't know." I looked like Kate Middleton with a bad blow out the next day. The next time I came to just get a trim. The stylist only asked one question about if I was allergic to rosemary (even though I already wrote that in the intake form). She also parted my hair directly in my face and left the store (like actually clocked out) while I was under the hair dryer and told someone in passing to ring me up in 15 min. Last but not least I got my hair finger coiled and to be honest I was for once extremely happy with the result. The stylist answered all my questions and I was left very satisfied despite taking three hours. The only reason I've come back is that I have a bday gift card I'm trying to use up. Otherwise I'd never walk in again. It shouldn't have taken me three different services by three different stylist to be happy.

Beth is high in demand, so I recommend calling a few weeks ahead of time to book an appointment…read morewith her. She is a one woman show and conducts all business on her own! I found out about her through several friends. I didn't realize how popular she is. I told Beth how scared and nervous I was, and she helped ease my anxiety a bit by talking to me throughout the entire process. She's extremely friendly and personable and has had a lot of professional experience. She'll even tell you when the most painful part will happen. As for the wax itself, she's not a God, so of course it hurt like hell. But it wasn't as bad as I thought it would be.

I've been here twice now. Third some will be this week. So, my first EVER experience with waxing…read morewas my first time here. I had a VERY bad reaction to the strip wax. It literally took my skin off and it peeled like a sunburn. I also was very swollen for almost a week. I thought this was a normal thing with waxing. My SECOND time (yes I decided to try it again) was completely amazing. Swelling subsided. I have VERY sensitive skin and now I know I can only use hard wax. If you have sensitive skin, try this option! Beth is awesome. Give them a try.