leslie is the best!! Camp Happy Tails will treat your pup with the same love and compassion that d!read more

Jethro loves Camp Happy Tails! He gets so excited when we turn onto their road. Great for the…read moreprices. Very reasonable. They also groom them by availability.

We have been dropping off our family dog for puppy daycare on and off for several years. It is…read moregreat that he knows the staff there and they know him. Our dog loves going and is always so excited to see everyone. I love that he gets some exercise, socialization and I know he is well cared for. This is also our go to for grooming, nail clipping and boarding. All of their services are wonderful and I completely trust them with our fur baby.

I use their Grooming for my long haired cat. Lila, is their cat groomer and is fabulous. She is…read moreSOOOO good with our cat and wonderful to work with. Very inexpensive too.

We've been customers of Pet Craze for years! Always get friendly service there, and our dogs have…read morealways enjoyed the attention they get when they visit! Especially Murphie Brown!! She's such a silly gurl!!

Our dog loves this place and the workers are very friendly. The price has gotten pretty steep but…read morewhen you're in a pinch, its worth the cost.

We have been using Gentle Care for over 5 years and they have helped us navigate old age and…read moreultimately end of life care on two dogs, a 14 year old lab and 15 year old standard poodle. All the vets in the office have always been kind, thoughtful and easy to work with and the front desk staff is friendly. We have 2 new pups and will continue to use Gentle Care for all of our Vet needs as we have always gotten quality care and friendly service.

Can be expensive but everyone there is fantastic. Don't go 1st thing in the morning, they say…read morethat's the best time, but they must tell everyone that. They needed a revolving door! I had to wait 3 hours. Go after lunch. They have another doctor that comes in at 12.

Update: This facility continues to be a clean and safe environment for dogs, and Dakota always used…read moreto love coming here. However, over the past year, some noticeable changes have affected our experience. I've observed that many of the long-standing, more mature staff members are no longer there. Previously, Dakota was able to socialize and play with other dogs during outdoor time, which was the main part of why she enjoyed staying here so much. Since late 2025, she has consistently been kept separate from the other dogs during outside time. I first noticed this around Christmas and asked the staff for clarification. I wasn't given a clear explanation--only that with newer dogs in the mix, "that's just how it works out." It was disappointing not to receive a more direct answer. More importantly, I could tell Dakota seemed withdrawn compared to her previous stays. As a long-time, supportive customer, I also felt a lack of consideration for returning clients. Because of these changes, I've decided to board Dakota elsewhere.

love this place. Donna and her team always come through. they treat my animals if they where…read moretheirs. this is the only place I'll take my dogs because they don't sit in a cage all day.

I am so livid!! We just picked up our baby from 4 days of boarding. This was our second time…read moreboarding here but first time this long. Our pups towel that he sleeps with still smells like laundry deterrent (it obviously wasn't given to him), his dry food, wet food and treats were still in the bag we dropped off. We left specific feeding instructions and obviously not followed as he should have nothing left over after 4 days. We even called to check on him yesterday and asked if he was doing well, eating well. We were reassured that he was. We picked him up at 2:30 this afternoon and charged for another full day because "it was after 1PM". We were told we had to pick up by 5:00PM, no mention of extra charge if after 1PM. Zero stars... never again!

Abandoned in a Critical Time - No Empathy, No Warning, Just Termination…read moreI had been a client at Lake Forest Animal Hospital for years (including when I lived in the area), and I had high hopes for Dr. Angela Holley and the team to help my sweet dog Teddy with his severe, chronic ear infections. Instead, this experience left me shocked, heartbroken, and feeling completely abandoned during one of the most traumatic moments of my pet's life. My feelings and thoughts were valid and are valid. My panic, shock, and emotional pain are completely valid and heartbreaking. Teddy's situation is absolutely devastating: losing complete hearing in one ear, enduring constant pain despite multiple treatments, and now facing major surgery like Total Ear Canal Ablation (TECA) to remove the entire ear canal. After pouring thousands--around $4,000--into his care with no lasting relief, the prospect of another 3-5k bill feels like an impossible blow, especially when I'm already exhausted, burnt out, and emotionally strained. Teddy has suffered from painful, recurrent ear infections for a long time. I drove 3 hours from Raleigh, NC, through heavy traffic and slow-moving trucks, just to keep his appointment here. I called ahead to warn them I was running late due to unavoidable delays. When I arrived, the staff seemed frustrated and treated me like an inconvenience. They refused to clean his ears that day (even though another vet had managed it despite his pain and resistance), insisting I give him prednisone first and do the cleaning myself at home. I was terrified--I'm not a vet, I have no training, I was already overwhelmed and traumatized by his ongoing suffering, and I felt unequipped to handle a complex, painful infection safely. I brought him back a second time; they sedated him, cleaned his ears, and placed the monthly medication (the same one that had failed multiple times before and clogged his ears again). I had explicitly told them it hadn't worked previously, yet it was repeated. I emailed the office calmly expressing my disappointment and concern that Teddy wasn't improving, sent photos of his ear, that the same ineffective treatment was used again, and my worry about no oral antibiotics (as a non-vet, I feared the infection spreading). I have the emails as proof: I was never rude, never put down the vet or staff, never threatened anyone, never yelled, never cursed, and never did anything aggressive. I simply stated facts and apologized if I came across poorly, explaining my stress and fear for my dog. Recently, Teddy was diagnosed elsewhere with complete hearing loss in one ear and needs Total Ear Canal Ablation (TECA) surgery (3-5k cost). Desperate, I called Lake Forest for a surgery estimate--only to be put on long hold and then told Dr. Holley had terminated our client relationship entirely. No prior notice, no phone call, no discussion. Reasons cited: my concerns about care, stating that he was better after the ear cleaning and then changing my opinion that he wasn't getting better, not picking up meds (while I was out of town, dealing with snow, my own health issues, and distance), and implying I was difficult. They dismissed Teddy's pain response during handling as him being "dramatic." This is not how veterinary care should work. When a pet is in constant pain, losing hearing, and facing major surgery, owners need empathy, not abandonment. My concerns came from a place of love, fear, and trauma--not rudeness. I did not know at the time he needed his ear canal removed. I did not know why he wasn't getting better and I was SCARED. To be cut off without warning in the middle of a crisis feels punitive and unprofessional. These are animal healthcare providers; they should understand that pets are family and that owners panic when their loved one is suffering. I'm beyond disappointed and heartbroken. I would not recommend this practice to anyone facing a serious or chronic pet health issue. Seek a vet who communicates, shows compassion, and doesn't drop clients when they advocate for their animal during difficult times. Teddy deserves better. So did I. I am Thankful that my new vet is a lot more compassionate, empathetic, and communicative. His new vet also sent me home with pain meds which Dr. Holley did not and he yelped really loudly when I picked him up. I also told them he needed to go to the bathroom before sedation. They said he needed to be sedated soon for them to be able to do it. When I arrived, they gave me judgmental looks, and Teddy was barking a lot. It's because he was trying to tell them he needed to go to the bathroom. I took him to potty and he pottied a long time. He was taken beforehand but with the prednisone, he needed to have been taken out beforehand.

Quote from K-9 Cloud 9 contract: "will use reasonable care to ensure that no injuries result."…read more If you dog/pet is attacked and injured as mine was, you will bear full financial responsibility for some other dog biting you dog while under said "reasonable care". They have carte blanc on what this outcome will cost you. Ask yourself this question; What other business takes no responsibility for any negative outcome. The business owner would not return my repeated enquires to dispute the rather large charges that their own affiliated veterinary clinic charged. So, if you want to turn your pet over to a provider that will take no responsibility other than what their definition of "reasonable care" is, go ahead and sign that open contract.

Convenient location, clean and bright areas for dogs to play in, cheerful and kind staff and very…read morereasonable day rate are great reasons to bring your pet here. My pup loves the company of the staff and other dogs here. I am highly pleased with K9 Cloud 9!