We had to replace our cast iron plumbing. While it was the most stressful time of my life, Steve…read moremade the process easy and gave us a fair price for the work done. Steve was very communicative and answered all of our questions, I would highly recommend Roto Rooter for your plumbing issues. Also, they have coupons on their website!

No follow through. Guy was late for appointment and that was okay, but after a few efforts to get…read morethe quote they said they would send or to see if maybe they needed me to correct my email....they never responded. I put the same job out multiple times and again they responded. Problem is no follow through and that's a real waste of everyone's time especially when it comes to water issues. Other companies just explained they take on bigger jobs. They just were non responsive when it came to providing the actual quote.

I would like to thank Atomic for reaching out to me regarding my May 10, 2026 review. I appreciate…read morethe fact that this company cares about the customers and the experience they had. The company reviewed my work order and did make an adjustment on the final cost. Thank you

I would like to share my experience with Atomic Plumbing. Please read all the reviews before going…read moreto any Plumber! I had a light flash on my hot water heater and called the warranty department. The warranty department informed me we had to do an elemental check and will need a plumber to come out to check the reading. Once the plumber comes out give us (the warranty department) a call and they will walk them through on the issue. I called Atomic Plumbing and explained to the reception on the issue at hand. Gave her full details needed before the tech came and like most people who wrote the review, I too got a diagnostic fee but mine was 198.00. The tech came out, I gave him the details, and he informed me that an additional 130.00 will be added to the diagnostic fee because he was not informed, he had to make a phone call to the warranty office. I shook my head and said no, I was told the diagnostic fee was only going to be 198.00 because of the short notice and we need a tech to come out today. The tech informed me if he makes the call, it would be an hourly rate. Normally the call will take 30 min to an hour or more, he would have to wait on the call, give out details, and eventually delaying him on getting to the problem at hand. I told the tech the work has already been done; we have a case number already in place and they are waiting for his phone call. Tech said he can only do what the company would allow him to do. I agreed to the new price and the tech made the call. The tech gave the case number, and he was immediately routed to the department. The phone call literally took 11.23 min, I clock it. So, the 11.23 min that he was on the phone I was charged 117.00? 117.00 dollars divided by 11.23 min = $10.41852181656278 per second The tech said he will be back with a quote, gave me the quote and I paid for the diagnostic fee total 315.00 (The tech gave me a courtesy credit of 31.50.). I am getting the service done on Friday with another provider who informed me switching out the part should take no less then 20 min and with a quote that was an 84.939759036145% SAVINGS than what atomic plumbing quote. I am highly disappointed with Atomic Plumbing both with the service and with the hidden fees.

Found this gem while looking on Yelp. Very responsive, heard back from them in minutes. Ron…read morecalled prior to coming and was on time. Very considerate of my time as I had an appointment and gave a very honest estimate. My outside faucet was ancient and the handle disintegrated. I was unable to shut it off completely as the screw was stripped. Ron came out the next day, on time with a call first. Very professional and got us back in order in no time. The price was the same as the estimate. No double talk or price gouging added. I also appreciated the professionalism from Ron. Other plumbing companies need to take a page from his book. First class setvice! I will be using kings again!

I continue to appreciate Kings Plumbing. This was the second time I've received service from Kings…read moreand have been very satisfied both times. I needed a minor repair to my toilet. The owner, Ron, quickly set up an appointment, arrived on time, and the repair was perfect and at a very reasonable price. 757-777-9350. Finally, Ron and Kings Plumbing are licensed by the State of Virginia (I always check the state's license lookup before contracting with any trades in the state)

Completed 3 toilet, 4 bathroom faucets, and a shower system installed. Quality service, upfront and…read moretransparent prices, would mostly recommend to others. A++++

From the owner: At CNS Plumbing Drain and Water Heaters, we’re here to help with all your home plumbing…read moreneeds—whether it’s a dripping faucet, a clogged drain, or installing a brand-new water heater. We handle a wide range of residential plumbing repairs and upgrades with care, quality, and attention to detail. Based in Suffolk, VA, we proudly serve families across Hampton Roads—including Jamestown, Smithfield, Ivor, Yorktown, Whaleyville, Williamsburg, Virginia Beach, Newport News, James City County, Hampton, Chesapeake, Windsor, Zuni and Carrollton. No matter the job, we bring the same commitment: honest work, fair pricing, and respect for your time and home. While we specialize in water heater installation and maintenance (both tank and tankless), we also tackle everyday plumbing issues—big or small. As a family-run business, we treat customers like neighbors and believe in earning your trust through every job. - General Plumbing Repairs - Drain Clearing (Non-Hydro) - Fixture Replacement & Installations - Traditional & Tankless Water Heaters - Emergency Availability Upon Request Whether it’s a quick repair or a system upgrade, CNS Plumbing is ready to help—friendly, fast, and always reliable. Address: 3839 Whaleyville Blvd, Suffolk, VA 23434 Call today to schedule service or request a free estimate!

My experience was fine. Found the kit at Home Depot. Mailed it in. They said they needed to meet…read morerather than go over the results. OK why not? The young lady spent an hour and explained everything in detail as she measured various elements and did PH tests, etc. I ordered an EC5 after checking it out on ChatGpt and other internet sites. Pricing was fair and inline with other manufacturers. The installer came today and was professional, prompt and thorough. So not a scam at all IMO

Great customer service, and also very accommodating to my needs ie price range, installation dates…read moreand ect.

I had an issue with my water heater recently and needed it to be replaced. Kelly answered my call…read moreand got right back to me with a quote within minutes. Her guys showed up on time the next day and replaced it. They were on time,clean and professional. If you need a water heater, you should definitely give them a call. You won't be disappointed.

From the owner: Just Water Heaters Inc is exactly what the name says. Water heaters only. Service, repair, and…read morereplacement. We only focus on water heaters so that we can be the best at those. We don’t do sinks. We don’t do toilets. We don’t do clogged drains. Just Water Heaters.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

This guy overcharged us and was not truthful. I do not recommend. He said we needed a new remote…read morefor $800 but I bought one on Amazon for $20.

Parts availability was not good but that was not the contractor's fault. We are up and running nowread more

Use their Services and they were great!!! Very Friendly,…read moreprofessional and courteous!!!

David,my technician was very professional, knowledgeable, and courteous. His vast knowledge and…read moreexpertise really made the experience an easy and enjoyable service. Ask for David Sparks at your next visit. You will not be disappointed!

After having called this company to come out to give me an estimate to install a bathroom sink and…read morefaucet, the Owner immediately picked up his cell phone and stated he could come out later that day to give me an estimate, to which he did of $750. I asked if he had time to fit me in on this weeks schedule, he stated, "probably not". I stated "once my work schedule posted which would be the very next day I would reach out to him. He said I could call or text him on his cell phone. I have made multiple attempts. Leaving several messages as well as texting him, and I just think it's poor business practice!

Wow! What a great experience. This company was fast to respond. Prompt and professional during the…read moreinstallation. Best of all their prices beat the competition hands down. FIVE STARS!!!