My experience was fine. Found the kit at Home Depot. Mailed it in. They said they needed to meet…read morerather than go over the results. OK why not? The young lady spent an hour and explained everything in detail as she measured various elements and did PH tests, etc. I ordered an EC5 after checking it out on ChatGpt and other internet sites. Pricing was fair and inline with other manufacturers. The installer came today and was professional, prompt and thorough. So not a scam at all IMO

Probably a scam, definitely predatory…read more I found the kit at my local Lowe's saying to mail in a water sample and receive free water quality testing. I'm a water engineer so I was interested in getting my water tested and see what was in it. I received a call telling me we had high Total Dissolved Solids (TDS) in our water and to schedule in-home testing with one of their technicians but instead a sales person came to our house. The sales person did a flashy demonstration full of scare tactics. He started out by measuring chlorine and the pH of my water. Both were within the EPA mandated limits, but he claimed that the chlorine was destroying my blood and the pH of my water would encourage bacteria to grow in my body... Then he moved on to show me his carbon filter and water softener. His explanation showed he clearly has no idea the carbon filters and water softeners are completely different and remove completely different constituents from the water. Then he started to explain TDS to me and went on to claim that we had "cancer water" with no scientific backing or sufficient data to prove it with his qualitative testing. He also claimed that high TDS is caused by mercury, aluminum, and fecal matter in the water which is a ridiculous claim with no scientific backing. Fecal matter and bacteria aren't even included in TDS measurements, and he had no equipment to test for heavy metals in our water. Anyway, he ended his lengthly sales pitch with some form that he said was to check if I could pre-qualify for a $3,000 water softener system for our kitchen sink with no indication that it was a sales contract. I started answering his questions for the form just so he would finally leave. Once he started to ask for my social security number and bank account information I asked him to clarify what the document was and that I wasn't committing to buy anything. He said if I didn't fill out the document now the price would go up and if I signed it now he could install it tomorrow. I said I need more than 5 minutes to consider spending $3K. He got kind of huffy and left shortly after leaving me with the parting gift of saying "I just don't want y'all drinking cancer water". At least he didn't leave a mess in my kitchen. I googled under sink water softeners later and it turns out you can buy one for less than $500 and they're pretty easy to install so I'll be doing that instead. All in all, a waste of an hour and a half of my day. At least it provided me with some funny stories to tell my coworkers.

I had an issue with my water heater recently and needed it to be replaced. Kelly answered my call…read moreand got right back to me with a quote within minutes. Her guys showed up on time the next day and replaced it. They were on time,clean and professional. If you need a water heater, you should definitely give them a call. You won't be disappointed.

From the owner: Just Water Heaters Inc is exactly what the name says. Water heaters only. Service, repair, and…read morereplacement. We only focus on water heaters so that we can be the best at those. We don’t do sinks. We don’t do toilets. We don’t do clogged drains. Just Water Heaters.

Called this afternoon because upstairs unit wasn't cooling and kept shutting off. Jason L. (the…read moretech) showed up just 45 minutes after I called the 24-hour service line. Within15 minutes Jason had sleuthed out the problem: the condensation pipe from the upstairs unit was clogged. He fixed and was gone in 35 minutes and the unit is back up and running.

We had Tommy Garner install a new A/C and furnace system last fall. They did an excellent job…read more We have no complaints. It is working great. Last week we had our annual A/C inspection done --- the first one as the unit is new. William Bunch was the technician who arrived to do the inspection. The office had called to say he was on his way. William arrived about 15 minutes later. He did a great job. He checked everything out as it is a new system. He was most polite and patient --- willing to answer my questions. So, once again, our experience with Tommy Garner A/C and Heat is a 10 out of 10. Will Bunch , the tech, was excellent. We will request him again for future maintenance checks. Thanks !!!!

I scheduled an appointment for Friday and waited all day for the technician. At 4pm, after no…read morecontact from A-1, I called to inquire when the tech was coming. Thirty minutes later, again with no response, I phoned again to cancel my SCHEDULED appointment after hearing they'd had no contact with their tech. If this is how customers are treated, then they deserve to lose not only clients but their business as well. (If I could give them zero stars, I would.)

$179. Standard for plumber to come out. Said it would be deducted after work was done. Spent 3…read moreminutes unplugging toilet. Took longer to write out the invoice than to do the work. Totally over priced. What happened to the will deduct 179 if you have them do the work? Office says $585 is standard price to unplug a toilet. In whose world?

This is the second time I called Mason and son to do plumbing work in my home. The technicians…read morearrived as they said they would and didn't waste any time completing the work with excellent results. each time the plumber Diagnosed the problem and completed the repairs quickly and professionally. They replaced a leaking disposal on the first trip and two weeks later I called them back to diagnose and make repair to a leaking toilet flange and seal. Highly recommend them and will use them in the future if needed!!!

Late last week I called to get a quote for my spicket repair job- the receptionist was very…read morefriendly who answered my call and took down my issue. Not even 10 minutes later I was called by Dave (I assume the owner) to discuss the issue in detail. He quoted me a max price for the job- which by the way was way less by 60 percent of the initial quote. This is a great surprise for me as a single mother who doesn't plan for repairs (I know it's terrible and I should). The plumber Justin was good with communicating his arrival time and was friendly the entire time he was there. I can be a talker and he didn't seem annoyed at all lol. I would definitely recommend this business and plumber as I had a great experience. I will definitely do business with this company again.

I continue to appreciate Kings Plumbing. This was the second time I've received service from Kings…read moreand have been very satisfied both times. I needed a minor repair to my toilet. The owner, Ron, quickly set up an appointment, arrived on time, and the repair was perfect and at a very reasonable price. 757-777-9350. Finally, Ron and Kings Plumbing are licensed by the State of Virginia (I always check the state's license lookup before contracting with any trades in the state)

Took a shower and the water didn't drain. Ok. Time to use the plunger. Once the hair AND grit came…read moreout but the water stayed, I knew there was a problem. Called kings at730. He answered the phone and showed up when he said he would. Turns out my little clog was a HUGE clog and a hole in my sewer line. Fantastic Not only did they spare my white recently remodeled bathroom and not drag the electric snake into the house, they didn't take out the toilets and ran it through the roof (the hole in the pipe was tried first but no luck). They got the clog out, patched the hole and came back the next day. I always had water and sewer. And they even checked to make sure my kitchen was good. He took credit card. Very friendly and professional. And according to the neighbors, I got off CHEAP. So call these guys. They're fantastic. I'm saving them for future fun projects because they're a good price and cool dudes

Completed 3 toilet, 4 bathroom faucets, and a shower system installed. Quality service, upfront and…read moretransparent prices, would mostly recommend to others. A++++

From the owner: At CNS Plumbing Drain and Water Heaters, we’re here to help with all your home plumbing…read moreneeds—whether it’s a dripping faucet, a clogged drain, or installing a brand-new water heater. We handle a wide range of residential plumbing repairs and upgrades with care, quality, and attention to detail. Based in Suffolk, VA, we proudly serve families across Hampton Roads—including Jamestown, Smithfield, Ivor, Yorktown, Whaleyville, Williamsburg, Virginia Beach, Newport News, James City County, Hampton, Chesapeake, Windsor, Zuni and Carrollton. No matter the job, we bring the same commitment: honest work, fair pricing, and respect for your time and home. While we specialize in water heater installation and maintenance (both tank and tankless), we also tackle everyday plumbing issues—big or small. As a family-run business, we treat customers like neighbors and believe in earning your trust through every job. - General Plumbing Repairs - Drain Clearing (Non-Hydro) - Fixture Replacement & Installations - Traditional & Tankless Water Heaters - Emergency Availability Upon Request Whether it’s a quick repair or a system upgrade, CNS Plumbing is ready to help—friendly, fast, and always reliable. Address: 3839 Whaleyville Blvd, Suffolk, VA 23434 Call today to schedule service or request a free estimate!

We had to replace our cast iron plumbing. While it was the most stressful time of my life, Steve…read moremade the process easy and gave us a fair price for the work done. Steve was very communicative and answered all of our questions, I would highly recommend Roto Rooter for your plumbing issues. Also, they have coupons on their website!

No follow through. Guy was late for appointment and that was okay, but after a few efforts to get…read morethe quote they said they would send or to see if maybe they needed me to correct my email....they never responded. I put the same job out multiple times and again they responded. Problem is no follow through and that's a real waste of everyone's time especially when it comes to water issues. Other companies just explained they take on bigger jobs. They just were non responsive when it came to providing the actual quote.

I called this company for Drain cleaning services. They didn't have anybody the day I called but…read morethey made an appointment with me for the next day. The next day came and went they never showed up. I called the office and according to the office manager she claimed that no one had ever made an appointment. I don't think this Company's got their shit together.

Outstanding Job by Matt! This guy would not give up on a very tough clog! Have a very old house and…read morehe had to get creative in order to have his equipment even reach it (it was almost at the street) Very reasonable priced and very punctual! Thank you so much!!!

David,my technician was very professional, knowledgeable, and courteous. His vast knowledge and…read moreexpertise really made the experience an easy and enjoyable service. Ask for David Sparks at your next visit. You will not be disappointed!

Very quick response to an AC failure. David came out and quickly identified the problem and fixed…read moreit with minimum of fuss. Clearly a knowledgeable young man. Added surge protectors right away once we discussed them.