Absolutely worth a trip out, they'll answer questions, let you demo a vacuum. I've been in a few…read moretimes and the cost straightforwardness, customer service, and business integrity is through the roof. You don't find businesses with this kind of honesty and customer satisfaction often. I will be going here for repairs and bags until I turn to dust.

Super helpful! Will be going back for any issues we have with our vacuum going forward!read more

He was so fast and quickly fixed my dryer. He had time, and I wasn't too far away so he came and…read morehad the part in his bag because it was so common a problem. Unlike other companies that came 8 times and still didn't fix the problem.

Sergio was quick to get back to me and come out to look at my dishwasher issue. He communicated…read morewhat the issue was and estimated time to fix. He ran to get the part and came back the same day and fixed the dishwasher savings me time and headache. I thought the price was a little bit high as I could have replaced the dishwasher for not too much more and have a newer model but it was still cheaper than a new one and quicker. I would use this company for future jobs as he was responsive, quick and great at communication.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

We've used Omega Force Appliance Repair twice -- once last fall for a KitchenAid refrigerator…read moretapping noise (Adam did a great job diagnosing and fixing that one), and more recently for an LG washer throwing an "IE" error code. Adam correctly diagnosed the second issue as a clogged water inlet valve, but the $129 diagnostic visit only identified the problem and quoted repair costs -- $385 for a new valve assembly plus installation -- rather than attempting any fix on-site. We ended up buying the OEM part ourselves ($133) and found the cold-water screen inside the old valve packed solid with sludge. (Adam also took a picture of this as he showed me, as well). A quick rinse under a sink tap likely would have resolved it. My husband installed the new part himself and the washer runs perfectly. I called Omega Force afterward to ask about this and was told diagnosing and quoting repairs -- not attempting minor on-site fixes -- is standard company procedure. Worth knowing before you book: you're paying for a diagnosis and an estimate, not hands-on troubleshooting. Good technical knowledge, but manage your expectations on what the visit actually includes.

It was less than 24 hours from the time I called to when my dryer was fixed. He clearly…read morecommunicated his arrival time window and texted when he was on his way. Highly recommend!

I highly recommend Pavel! He was professional, honest, and incredibly dedicated to making sure my…read morewasher was repaired correctly. He took the time to troubleshoot a challenging issue, stood behind his work, and didn't give up until everything was working as it should. It's rare to find someone with that level of integrity and commitment to customer service. I wouldn't hesitate to call him again.

Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Quick, clear, and complete service! The washer was fixed within 2 hours. The tech was polite and…read morefinished everything up easily.

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

Great experience Will definitely use them again…read more Thanks Great experience Will definitely use them again Thanks

Alex responded quickly and put me on his schedule. He was very knowledgeable in his assessment of…read moremy dryer. He gets a four only for being late in his arrival.

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

This is the second time that ARC Construction has come to my home to repair an appliance. The first…read morewas my oven in 2022. Just like the first time, I am quite happy with the result. Vlad #2 was the expert this time and he gave me the rundown for what happened and how he fixed the issue. I was happy with the final cost for the repair. One of the things that I like about the gentlemen at ARC, besides knowing their stuff, is their flexibility. I work a lot, so my schedule is difficult to maneuver around most repair peoples' schedules. Vlad was able to accommodate me and come out on the same evening that I made the request on Yelp. My washer worked perfectly to rewash the load that got interrupted, and I know that it'll be fine. I know exactly whom to call if something else goes on the fritz. Thank you, ARC Construction!

They were fantastic. Vlad quickly responded by text and did great work. Communicated the…read moreproblem and gave a very reasonable quote. ARC has done repairs for us in the past. Those past repairs fixed problems that have not recurred. When parts were needed, they arrived in a day or two. ARC kept us up to date on these needs too. Highly recommended.

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

If you promise to be here at 11-2 window, but then delay by letting us know it will be at 3pm, then…read moreyou don't call but it's 3:49pm and you aren't here... It's going to hard to like your 'service.' Having to call you to find out you don't care enough to be on time or to let us know there is an issue is not a great service moment.