I was excited to get my dress hemmed for an upcoming wedding. I had an appointment with Galina…read more Upon walking in, she was extremely rude right from the very beginning. Barely looked at my dress and told me it couldn't be hemmed. And that I should've gotten it in a larger size. Even though it fit. I brought it to another place down the street who said there was absolutely no reason this dress could not be hemmed. She was just mean woman with a terrible attitude. I would not recommend going here. It was a complete waste of time and I was treated horribly.

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

This was a creepy experience and feels like you're walking into a Stephen King horror story. The…read moreplace is absolutely filthy, scraps of fabric accumulated for for years, the floor is filthy, everything about it. The tailor sits in his car waiting for his next customer, he's creepy as well. Couldn't easily tell me a simple price for hemming a polyester dress, after waiting for him to scrutinize it ( like a scam car repair business), he came out with $85. I paid $40 for the dress, needless to say, I didn't have him hem the dress. I was relieved because honestly, the minute I stepped inside, I desperately wanted to leave but my politeness got in the way. He might be good at tailoring, but I don't care if he's the best tailor in the country, I would never step foot inside that filthy place again. It was by far, the most disgusting business I've ever been in.

Excellent work, timely. I'm already headed back to use this service again…read more I highly recommend East Greenwich Tailor Shop.

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

Bright welcoming space. Rose was able to hem my daughter's first formal dress in less than a week…read more She was professional and we will go back again for any formal dress alterations. Why go to a tailor when you can go to a seamstress ? We will be repeat customers.

Rose is so incredibly kind and patient with her brides. She did everything to make sure my gown was…read moreabsolutely perfect for my wedding day. I was extremely nervous about beginning the alteration process, because I was not happy with how my dress initially fit after being shipped from the designer. But Rose's caring nature put me right at ease. She was meticulous in making sure every stitch, seam, and button was perfect on my gown, and everything was perfect and steamed for the day of the wedding. Rose has such a tender heart and truly loves her brides. She sent me on my way with a warm hug, some advice about marriage, and the best well wishes. I would recommend Rose her to anyone getting married!