Big things to doc and crew! Although it wasn't an emergency, they got me right in and fixed the issue. Thank you so much!

What an amazing experience with Dr. Sexson and team for my son when he got braces. The staff is wonderful and caring. They are all very informed and take the time to answer all the questions I had. I was always able to get in to see him at my convenience and they worked with me during the school schedule. Dr. Sexson has a fantastic personality and put my son at ease the moment he spoke with him. I would recommend Dr. Sexton to anyone who needs orthodontic work!!! read more

The staff is always smiling and more importantly they have always taken my children on time!

I went to this orthodontist off of a recommendation from a friend, boy was I let down. I would not recommend this orthodontist to anyone, unless of course they want to waste their time and money on getting braces again later on. I was in braces with Dr Sexson for over 2 years, I paid 5 grand in full upon starting my treatment, 2 years later when he tried to have my braces removed, I expressed that I was not happy with my teeth, we left them on. I told him my concerns 3 more times after that. Finally Dr Sexson told me that my teeth were "as perfect as possible, and that he thought they looked great!" I was unhappy and should have fought it. I take excellent care of my teeth, and his work was just unacceptable. I have 2 permanent retainers and removable retainers, that I still wear to this day. I went back for a consultation with another orthodontist and was told that there are a lot of problems with my teeth still, that can be fixed in 14 months and 7,000 dollars more. I hope this saves someone else the disappointment I had! read more

My daughter went to Dr. Sexson two years ago. Her teeth were in very bad shape. She wouldn't even smile. She had to many teeth for her little mouth. Dr. Sexson was detailed in his explanations and still friendly. He recommended an excellent oral surgeon as well. The staff was always friendly and timely. My daughter's teeth are perfect now. Both of us have recommended Dr. Sexson to others. It seemed as if the people in the waiting room were content as well. read more

My experience I regret was not the same as some of these I have seen and read. After 5,500.00 I had a beautiful smile. I am not an orthodontist so, I trusted that when Dr. Sexon himself directed me to wear my retainer all day everyday for a year, and after just at night, that I would keep my perfect smile. Unfortunately, Dr. Sexon left gapping between two teeth on both sides of my upper teeth. This, despite wearing my retainer, opened back up, my gap in between my two front teeth. When I called and discussed this with the receptionist (a woman with white hair) she was immediately defensive, as if I were blaming someone. This, I never did. I enjoyed my experience so much during my treatment that I hadn't thought once that this was his fault. I just wanted my smile back. I was told to have the gum between my teeth clipped in order to have the gap closed again. I did so, the cost was roughly 400.00. Once that healed, I called to make an appointment. A young girl, whom I had never met and knew nothing of my treatment nor history answered the phone. Her treatment of me made it clear that I had been a heavy discussion in this office. How embarrassing. She was rude and snide. Made comments that eluded to me not properly caring for my teeth and all but told me that there was probably nothing they could do. When I came in for my appointment, she was my greeter. She acted the same. Upon my entrance I saw Dr. Sexson. I was relieved. He was so kind to me before, I figured I wouldn't have to deal with this little girl. He caught my eye, and with that beelined to the back, where I never saw him again....He treated me, and went out of his way to avoid me. Why? I proceeded with the consultation which ended result was that I would be paying over 1,000.00 to have this gap closed. The rude young lady walked me to the room where I was to speak with the financial person/woman, discuss the plan and make my deposit. After she sat me down, she proceeded to walk behind the desk that was located directly across from the office she sat me in, literally a few feet away, AND TALK ABOUT ME!!!!! The Asian Orthodontist whom worked with me asked her what I said. She repeated that I stated I was only upset because I seemed to be being treated like I am at fault when in reality I only came back because I liked it here. They proceeded to laugh and scoff and make statements of my stupidity and fault. Sounds unreal right?!?!?! I wish I was making it up. I have never been treated this way. EVER! and shame on you Sexson for allowing your staff to mistreat your customers. Shame on you for walking away when I walked in. I paid the deposit after crying, literally cried to the woman I was speaking to about overhearing their conversation. After I made it out to my car, I thought (Why am I paying them to mistreat me!!!!!!) with that, I went back in and asked for a refund and never looked back. I, even till this day do not blame anyone for my gap opening back up. My family carries this gene strongly. The fact that it opened up...meh, my smile was still nice, I just wanted solutions that would keep it closed next time without me needing to wear a retainer for the rest of my life. I trusted these people to assist me in my efforts. Never once did I say that anyone did something wrong AND I was never upset. I was even willing to pay whatever they quoted, to get the job done. What I received in return was poor service and worse moral. The young lady whom posted about her father being Dr. Sexson, I agree he is a great man as when I met him initially, I believed so as well. Unfortunately, we all have an ugly side and I was present for that of all whom represent Sexsons business that day. I have now 3 daughters in braces, whom I planned to take all of them to Sexson. I wouldn't step foot in his business again and would wish to never cross his path. I've been treated better by an enemy. read more

I only had a few months before I was to have my braces removed, when my orthodontist (NOT Dr. Sexson) jumped ship, only to return with too many personal and professional problems to finish the work. Dr. Sexson literally came to my rescue. Had it not been for Dr. Sexson, I would've had to start my orthodontia completely over. Dr. Sexson and his staff handled everything very well. It's been close to six years since Dr. Sexson removed my braces, and I recently needed to have my bottom retainer re-bonded to the back of my teeth. I was once again extremely pleased with the work and the professionalism of he and his staff. I highly recommend Sexson Orthodontics. read more

When I finished treatment my teeth were beautiful. As instructed by Sexon himself, I wore my retainer for a year everyday, only removing it to eat and brush my teeth. After the year, I was instructed that I was able to wear it at night only. After a few months maybe, I started to notice slight shifts in my upper teeth. After a time I realized that wearing the retainer longer wasn't helping.When I called the office to speak with Dr. Sexon I got the white haired lady on the phone. She immediately became accusatory. I simply told her that my gap had opened up and that I wanted to know what I could do to get that initial smile back. I never blamed anyone, but she became immediately defensive. Still, I allowed her to instruct me on what I would need to do. She told me that I needed to have the gum in between the gap clipped, which was the reason the gap opened. She also stated that once that was done and healed, I would be able to get a retainer which would be made to close the gap. I said okay and made an appointment next week to have the procedure. It cost me close to 400.00. I made an appointment with Sexon again. A young lady answered the phone to take the appointment. She was extremely nasty to me. She continued to state things as facts, accusatory just as the white haired lady had some weeks ago. I did not know this girl, which made it very clear that someone in the office had been speaking very poorly about me. When I got into the office I was met with a larger woman whom sits at the front and answers the phones. She told me he would be right with me. The young girl that answered the phone, very dark hair, tall, was the same girl who took me back to the room. Before getting there, I could see the white haired woman speaking with Sexon. I am thinking, 'good, he was so kind to me when I initially came to his practice, I will get to speak with him and he will take care of it' No dice as it were, for as soon as he saw me, he hightailed it to the back, where he remained until I was gone. Instead I was assisted by an Asian Doctor. With him standing on my right and the nasty young girl on my left, as I lay in the Orthodontic chair, he proceeded to ask me what brought me in. I explained the gap opened and all actions following to that point. Started to attack me with allegations of poor retainer wear and a slew of ridiculous claims. What was she talking about? Had she been stalking me for an entire year and determined that the plastic purple wire thingy I was putting in my mouth all day was a new sort of sports gear I just liked to wear instead of my retainer?!?!?!?! This continued with literally every word I spoke. She was very aggressive. At a point I was able to get a recommendation from the Doctor. I was not able to close this gap with a retainer. Dr. Sexon had left a gap in between two teeth on either side of my mouth which is why the gap opened up. I was unable to get a permanent brace because my bite was very close. I would have to get braces again on the uppers to close the gap. As far as the upper brace, I knew from Sexon some time ago when I originally had my braces. The gaps however was news to me. This would cost me 1000.00. Much more then the retainer that I was told I would need for 2-300.00, by the white haired lady. The nasty girl walked me to the room in which I would speak with the financial person. On the way there, she made another comment in an attempt to protect Sexon's mistake. Perhaps she was closer to Sexon then she needed to be. She was very disrespectful to someone who was willing to pay more money despite having been mislead with poor after care instruction. I replied, "I never blamed anyone. I just want my teeth to be perfect. When my gap opened up, I was a little salty...." She stated that she understood, and sat me in the room. As I sat and waited in a room, steps from a counter in which the Asian Doctor, Nasty girl, white haired lady and larger woman would all be standing, all asking what I said. The nasty girl replied something hushed, but I could hear the word 'Salty' and knew she was talking about me. One by one they gathered listening and discussing me. I could hear them stating that I did not know how to care for my teeth and that was not their problem, comments eluding to me trying to get something for nothing. These "professionals" were bashing me and laughing at me, loud enough for me to hear, steps away and they all knew I was there. When the woman came in to tell me the cost, I started to tell her that I could hear them and what they said, I was so hurt, I cried. I had never been treated this way. I was never rude, never blaming. Simply just asked what I could do. This isn't a perceptual situation either. I was truly in full defense from the beginning, stating that I simply wanted to know what to do. I would never recommend Sexon to anyone. It doesn't matter how many new pages he creates. I will make sure people know what he did and how he failed to simply fix it. read more