I've been waiting a year to get a top denture and bottom implants/2 posts (had to redo them, too…read moremany fittings from a cast, why ???, must use denture creams, why ???). Did not offer bone grafting for better support of a 4 post implant (guaranteed 2 post). Equipment/product malfunctions that were slow to scan and sent all white dentures. Staff (nice for the most part, finance only nice, when you sign up) has to keep running to doctor for answers. Doctor availability, seems to take a lot of vacations. Makes you sign, when products are not fully together, validating they fit well.

My first visit was some time ago, when I was in agonizing pain. I had a severe infection in a…read moretooth and was dreading having to go through this! We all hope to find a forever dentist someday, someone who knows exactly what to do, and cares about their patients! Dr. Shane is that guy! He turned out to be the best dentist I've ever been to, and I've been to several dentists over the years. I was in my late 70's then. He took his time, explained everything to me, answered all my questions, and put me at ease. He shared his thoughts and expertise with me honestly, and was knowledgeable and professional. I can't tell you what a positive experience this was! The tooth came out all in one piece, without breaking, because he took his time to do it right. I have a lot of confidence in Dr. Shane. The quality of his care was exceptional. Someone else described him as "kind." Perfect description! Yesterday, I went in because I broke my upper dentures in half. They were made somewhere else years ago, and Dr. Shane is fixing them. I will also order a new set from him. I had been to another dentist in Crestview years before who made my dentures, and that experience was beyond horrendous. They were unprofessional, the staff was rude, and they kept changing the prices on the services and procedures! They also didn't mind embarrassing several patients in the waiting room. What a difference in professionalism with Crestview Family Dentistry. I'm really happy I decided to go there, because it's my "Go to place" now. I have to mention how helpful Andrea was in the office when I stopped by to make an appointment. Pros work there! She had answers to my questions, as well as options. She's very knowledgeable and we had a nice chat, as if we'd been friends for years! I love the lobby with the chess/checker set, and the aquarium on the big monitor. You can't not watch! next time I go, I'll get to meet Ozzie, the Frenchie, who snores loudly! Great dentist, great staff, and they are highly recommended!

New insurance required me to switch dentists. This office was recommended by a co-worker. Only had…read moremy teeth cleaned and buffed a few chips, but the office staff is friendly. Dr. Barnes and techs know what they doing. Looking forward to my next cleaning.

A+ The care is…read moreExceptional. I had to put my dental care on the back burner for the past several years and yesterday I was finally able to go. Dr. Barnes was recommended to me by Nikki Johnson Henderson. (My girl Dixie) She could not have been more spot on for what I was looking for in a GREAT dentist and team of professionals to look after me. I was extremely nervous and embarrassed because I had let things go. Now back on track, at ease and feeling very comfortable with great care received at this establishment. Jessica, the hygienist, could not have been more caring and gentle and went to great lengths to explain everything in detail. Dr. Barnes is a real gentleman and will take great care of you. Miranda, the receptionist also went to great lengths to write everything down and explain everything in detail. Everyone here really takes the time and care to make sure you are comfortable with your care plan, cost and the steps you need to take to get back on track. A job well done Angel's and I thank you ALL! I look forward to many more visits and now know I have my dental team for life. A very clean, calm, state of the art facility. Handicap access and good parking too.

I wanted to thank Dr Barry and his staff for making sure they took me in on an emergency basis…read more They understood the pain I was in and took me in even before they were open. Dr Barry was upfront and honest with me about the options I had. The tooth extraction went very smooth without hardly any discomfort. He truly is an expert at what he does and would recommend him to anyone.

I just switched to Dr. Barry because I heard such great things about him and his office. He did not…read moredisappoint! He explained everything and took the time to chat a bit. Super happy with this office and all the great people in it.

funny jokkes and very nice and cool told us a lot of stories the drill hurt though glad they washed…read moremy mouth with water, my tongue now feels like a pillow

The worst Pediatric Dental Experience in 17 1/2 years, with 3 kids. Actually, the worst dental…read moreexperience in my 44 years with any dentist (and i was broughtup with those 80s dentists!). Before I scheduled my kids appointment I did the right thing by confirming with this provider and the Crestview location that they were in network with my SPECIFIC insurance via plan number and social security number. Moreover I sent them their required new patient paperwork over 2 months before the scheduled appointments with all of the required information for our insurance. Upon exiting the appointment I was assured the appointment was in network and I don't owe anything. Then, SUPRISE, I get notified from my insurance company of a balance. When I contacted the dental office to talk about it they said "talk to your insurance company". I don't know where Wild Smiles Crestview messed up, but if I was OUT of Network, do you think they would have let me go without paying a penny the day of the visit? It is abundantly clear that office management does not know how to do their job or admit when they screw up. Additionally, I never received a bill from them, not ONE bill in 9 months since the visit. Instead, I received a letter from a collection agency over 9 months later. As for the visit, the office seemed like a pop up location that you would see for a blood drive. The cleaning and exam for both children seemed rushed and impersonal. Also, the staff seemed way more interested in celebrating the doctors birthday then putting the attention on the CHILDREN. What was also offputting and strange is when we were leaving they wanted to schedule a follow up appointment, but said they would have to restrict the appointment to a certain time of the day because of the way that kids "act" during that time if day. How insulting that is? Some stranger knows what time of day my kids act the best? It is now so apparent why this was the closest dentist (1 hour and 45 minutes) to us that was "in-network" and taking new patients.

Friendly and reliable staff and an entertaining office environment. They're always able to get us…read moreat convenient times which helps with kids.

I recently moved to the area and was looking for a new dentist. I chose the right business. I had a…read morefantastic experience. Their technology is great and the staff is even better. I could go on all day about how amazing they are. Really looking forward to being treated by this dentist.

Angie, my hygienist, is very personable, friendly, thorough and professional! Always my number one…read morechoice when getting my teeth cleaned! 5 STARS!

Terrible care! I had a molar cavity that encroached on the nerve causing greaat pain. Thier office…read morewas short staffed so I had to wait a week to get the tooth pulled. The dentist did not pack my tooth or broach it to ease the pain and then refused to give me pain medication while I was waiting to have the tooth pulled. DISCOMFORT CARE! I will NEVER use this company again! I should sue for pain and suffering!

doctor Roy is very knowledgeable and the sweetest person you could ask for in a dentist. I never…read morehad a bad experience with him and the staff was top notch good with insurance and appointments. I consider him a friend and wish Doctor Roy the best in his retirement. now Doctor White is in practice with cedar pearl and looking forward to the same care in dentistry.

If I could give zero stars I would. I had been going here for the first three years we lived here…read more I went every 6 months and thought everything was going well. Until my tooth cracked... The Dr. said I had a cavity and he had to fix it right away but I'd need a crown. I felt like a second opinion was needed and went to Dr. Barry (also in Crestview). He told me I had a mouthful of cavities and that Dr Roy hadn't cleaned the cavity out of my other tooth, it was still there under the filling. Needless to say I was pissed. The dental hygienists are friendly and nice. The doctor is NOT. And I'm also not sure if anyone there can read a dental x ray...

Took my son here. He got his first filling here, but by the end of that night his lip had swollen…read moreup so big that it was splitting all the way to the bottom of his teeth. I took him to his pediatrician and he confirmed that it was an infection most likely caused by something this dentist did. I know these things can happen so I decided to take my son back to this dentist the next day. All I wanted to do was show her what had happened, but how I was received was ridiculous. I never did see the dentist. Her tech just kept telling me that she had to see what the pediatrician had said before the dentist would see me, and that my son had chewed his own lip. We were there for over an hour and she never once came in to see my son. They were much more concerned with the legality of the situation then they were about the welfare of my 4 year old son. What kind of medical professional doesn't show concern for their patients????? In my opinion, if you want a dentist that truly cares about YOU then don't waste your time with this one.

From the owner: Crestview Family Dentistry is located in Crestview, Florida. We provide general and cosmetic…read moresurgery dentistry. We are a certified Lumineer provider as well. Please give us a call as we are accepting new patients and children. Can't wait to see your smiling face!

I've been a patient here for two years now. Since January of this year they have rescheduled my…read morecleaning EVERY month with an excuse of the "dental hygienist" being "sick" or "out for personal reasons". This would be acceptable if it were true however I find it very hard to believe the "dental hygienist" is "sick" monthly.

Patient beware. The staff is incredibly rude and disrespectful. I was told that a service was…read morecovered and then without my knowledge a different code was sent to my insurance which was not covered. I got sent the bill and was overcharged what I was supposed to be charged for that service. The management was unhelpful stating only corporate could fix it yet corporate claimed only the actual location could fix it. In the end I ended up filing a grievance against Aspen Dental. The biggest pain ever!! WILL NEVER RECOMMEND!! Zero stars if I could