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Seymour Smiles

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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2 months ago

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The Smile Centre - Venice

The Smile Centre - Venice

3.0
(21 reviews)
6.3 mi

Everyone is very friendly and knowledgeable. I was initially quite disappointed when we discovered,…read moreonly upon entry, that they are out of network for Delta Dental (I had talked to a representative and scheduled the appointment for my kids 3 weeks out and I informed that we had Delta Dental and they even asked for our member number). I can't give higher because this is something important that should be mentioned before scheduling people but it's not so bad that I it warrants a lower number. Note to self, make sure to verify whether or not a dentist you're looking to see is in network for your insurance, or what the cost difference would be if they are not .

Dr. Ashley Wagler placed a crown on my wisdom tooth without my consent. She has done this without…read morediscussing the risks, benefits, and alternatives, which is completely unacceptable. Please read my experience with dental care at the Smile Center as a warning of how things can go wrong at this dental office. I live in Florida, but spend the summer in Europe. I always have a routine dental cleaning in April before I leave. My previous dental office moved to another city. For this reason, I registered with Dr. Ashley Wagler at Smile Center. I had a mandatory new patient exam scheduled for April 7, two weeks before a dental cleaning appointment. I didn't have any toothache, but Dr. Wagler aggressively talked me into getting crowns. One of the crowns in the treatment plan was tooth 31. The temporary crown was placed the next day. The day after, I had pain in the lower right quadrant. I informed the office about the pain and requested the dental chart. In the past, the dental chart was always included in the treatment plan. To my surprise, the dental chart showed that the position of 32 was empty, and the wisdom tooth was placed in position 31. I was unable to discuss this error right away because Dr. Wagner was out of the office until April 14th. When she returned, I learned that the crown is ready for the wisdom tooth. There was no apology for errors on the treatment plan and dental chart. I pointed out that she didn't discuss with me an alternative treatment option: removing the wisdom tooth. Dr. Wagler's answer was: "For me it was only one option." Every day I had tooth pain and woke up often at night because of it. The placement of permanent crowns was scheduled for April 17. Just before cementation, Dr. Wagler handed me a consent form to sign. I asked for a written statement about covering the costs of wisdom tooth removal in the event of problems with this tooth. Dr. Wagler refused it. She angrily said that she would place the temporary crowns back. At that time, this option was not feasible. I only had a week before my flight to Europe, so there was no time to visit the new clinic. After the permanent crown was placed, the pain did not go away. Dr. Wagler said pain can last up to a month after the crown is placed. It's been three months, and I still feel pain when cleaning my wisdom tooth with a water irrigator, drinking cold drinks, and taking hard bites. This is a highly stressful and unfair situation to be in. I am upset, anxious, and I am looking for ways to protect myself. I hope Dr, Wagler will take responsibility for her dental malpractice.

Photos
Full mouth restoration, before and after.
Full mouth restoration, before and after.
Veneers 7-10, before and after.
Veneers 7-10, before and after.
Dr. Jason Alter, DMD

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Dr. Jason Alter, DMD
West Villages Dental Care

West Villages Dental Care

2.7
(27 reviews)
0.4 mi

There is nothing good about this practice, neither the work done or their predatory billing…read morepractices. I had major work done with veneers and crowns. The veneer in my front tooth is moving and not straight anymore after only one year. Bernitt must have put it in wrong. I would have gone back in but I feared they would make it worse. To compound this they overcharged me. my last visit they said I had a credit balance of $418, but months later they started sending me bills for $838 balance due, which were not true, I paid everything plus insurance paid more. I disputed it and analyzed my ledger sending them proof that they actually owed me money. Then their auditor did his own sneaky audit and said now I owe $1,379! It did not include previous credits shown on the ledger they sent me. Nevertheless I offered to settle with them for $300 but never heard back. Now they have sicked a collection agency on me that has been harassing me with phone calls and wanting to charge an additional $345 in fees on top of the $1,379! Bernitt and his crew are criminals acting like the mafia. They are not honest or trustworthy and do not live up to their promises or agreements and the $12,000 work I received is subpar at best. Do not under any circumstances use them or trust them for your dental work. I have heard from 6 others in the community that their billing practice was unfair to them as well.

This was the nicest medical office I have seen. I Loved it there. Dr Bernitt was amazing and his…read moreassistant was great!

Photos
After!!
After!!
West Villages Dental Care
West Villages Dental Care

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Seymour Smiles - orthodontists - Updated July 2026

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