Wouldn't have believe it unless I experienced it!…read more I happed to be a plumber by trade and purchased a home that came with a home warranty. I found a leak that would be some work to fix and have lots of other projects going on so I figured, why not have someone else fix...... Here is the summary of events: Muddy soil that starts directly underneath main plumbing stack of house that 90s out to front yard. No wet soil uphill and lots of mud downhill. I get this company assigned to me from home warrant. First appointment they have is 2.5 weeks out, I wait and they come out. I meet "plumber" upon arrival and explain my findings. I am informed that I need to call a restoration company to dry soil underneath pipe so he can inspect and work. I explain that if we "dry soil" underneath a leaking pipe, it will just get wet again until leak is fixed...... He tried to sell me on a camera inspection of pipe that isn't covered under warranty and I say no, go look at it, it is self explanatory. He hesitantly agrees to go look at issue and I go under home with him. After going under house he informs me that I have a broken sewer main pipe in area I told him about that has been caused by tree roots. I looked at him with amazement and asked him to show me the tree that caused this ( I have no trees at my house). He points to a decorative bush that is small enough to be in an above ground pot and approximately 20 feet from the pipe..... He says it has to be submitted to warranty for repair approval and will probably be denied due to "tree." I had him take a picture of said tree to submit with claim. I get a call from home warranty company and am informed that there was "insufficient access" to affected area and I needed to create a new access so an inspection of area can occur. I don't understand why this is the case but, OK. I was replacing my floors so I go and cut a hole in the middle of my kitchen for them to access. Two weeks go by and nothing from Centra Cal Builders I call them and am informed that the ONE plumber they apparently employ has gone to Mexico for three weeks and there is no other person that is able to help me. I ask to be put on the schedule first thing when he gets back. The day comes and a plumber arrives but not the same guy, a different guy. He is unable to find any leak or moisture under the house. The first guy apparently didn't write anything factual down that could help out plumber #2. I guide him to exactly where the leak is and he concludes that digging is required to fix the problem and apparently they are only above ground plumbers? How can there be a plumber that won't work near moisture/mud directly around the leak and won't work on pipe that is underground? Further, I had to make 10+ phone calls to find out what happened after each step. No communication with updates occurred and whenever I talked with them it was just excuses. I don't know what their angle is on having contracts with home warranty companies and avoiding doing any work.... Maybe they get paid to avoid claims. No apology for wasting 2+ months of my time with no solution at the end of the process other that hire someone else No accountability for having a plumbing company with only one plumber that goes to Mexico for 3 weeks at a time No apology for poor communication If somehow, somewhere, someone agrees to pay you a lot of money to let these people work on your house, pass!

COMPLETE PROFESSIONALS IN A PRECARIOUS TIME. ((THANK YOU!!!))…read more I've used other plumbers before; however, as I have Sears Home Warranty, they (Sears) have contracts with various companies, and Central Cal Builders, Inc. is affiliated with Sears when it comes to assisting with Sears' Home Warranty clients. I had contacted them, due to two shower heads not turning on to allow water to come out -- I had only been using one, of three, showers and, after more than a year of not using these two, water simply wasn't pouring out. Thus, on the phone, they initially stated it was probably going to be a water line issue (immensely expensive); however, it ended up just being the two filters, in the shower heads, due to mineral build-up. Tech Edwing was the one who came out to my house and he was IMMENSELY GRACIOUS, COURTEOUS, and was WEARING A MASK, given we are currently enduring The Pandemic of COVID19. He also arrived 35-minutes ahead of the scheduled time which was SOOOO AWESOME!!! As we all know, a bit too well, most service companies don't have their techs show up early (especially!), or on-time, as they normally appear towards the end of the stated time frame. Additionally, Edwing was TREMENDOUSLY KIND to my elderly mother. He was a terrific reflection of the quality Central Cal Builders provides their clients. Thank you for the help today, during this precarious time!

Our kitchen sink had been leaking for some time. There was an issue with the pipes on the outside…read moreand Roberto and Chris were excellent and patient with the repair that only took a few hours!! Our home is 116 years old so the pipes were eroded. They came in and got the job done and guaranteed the work for a year. Very friendly, affordable and efficient!

Billy Caceres was prompt, courteous, patient, knowledgeable, and just overall awesome. I can't…read morerecommend him enough. Our hot water went out after a power outage. The water heater showed an error indicating the gas control valve needed replacement. Another plumber came yesterday and told me the valve needs replacement, the part costs $300, and then after getting the part which would take three days, he could fix it for about $400 for labor. Today, Billy came here and instantly saw that the pilot light had gone out. He showed me how to relight the pilot light. Re-lighting the pilot light made the error message about the gas control valve go away. Within minutes the hot water was back on. He didn't charge me a dime. So I took the opportunity to show him other plumbing problems in my house. He gave me really good feedback. When it's time to fix something else that's wrong with the plumbing in the house, I will definitely call Billy.

Four years ago, Pure Water Plumbing & Rooter Inc. replaced a section of my home's sewer pipe and…read moreprovided a 10-year warranty for the work. Approximately two years after the replacement, the sewer line became blocked again. I contacted the company for warranty service, but they claimed the issue was in a different section of the pipe -- not the portion they had replaced -- and therefore refused to take responsibility. This explanation did not make sense to me, since if the entire line was at risk of failure, they should have informed me at the time and addressed the full problem rather than performing only a partial and temporary fix. I then hired another licensed plumbing company to inspect the issue. Their findings were as follows: "The connection between the new ABS pipe installed by Pure Water Plumbing & Rooter and the existing clay pipe failed. The band (a type of coupling) used to connect the two materials deteriorated, allowing roots to grow in and causing a portion of the old pipe to collapse. We will need to cut out about three feet of the damaged area, reconnect the pipes properly, and use appropriate fittings." This indicates that the connection made by Pure Water Plumbing & Rooter failed and directly contributed to additional damage in the sewer line. The issue appears to stem from improper installation or use of inadequate materials during their original repair. As a result, I now have to pay another plumbing company to repair both ends of the section that Pure Water Plumbing & Rooter had replaced -- even though their work was supposed to be covered by a 10-year warranty.

Great responsive service. They went above and beyond. I enjoyed doing business with Hugo.read more

Always a pleasure to have them service my septic. Great family and a local business I enjoy…read moresupporting.

Not all heroes wear capes! We have a complicated septic system and when it rains it...pours (and…read morenot the stuff you want pouring, trust me!). We had an emergency on a Friday when a monsoon was forecast.They were SUPER busy but came out and saved the day before the weekend! Julie is personable and professional, tells you exactly what is going on and doesn't beat around the bush. She's very knowledgeable and clearly takes pride in this family owned business. I may be gushing but I'm just so thankful to be flushing!!

Prompt, professional, and reasonably priced. Armando fixed our plumbing issue within 2 hours and…read moretook the time to explain what went wrong. Excellent service all around.

Ernie's always comes through when I need them. Tree roots…read morein the sewer line always a fun adventure. Quick service ,great quality and value

Looking for a quality PLUMBER at a fair price? Call Bill Smeeton, 925.584.8033,…read morehttp://acallawaysewers.com/ Once again I can't say enough about the honesty and integrity of this plumber and his work. I refer him to my family, clients and friends because I trust in him to stand by his work and give you and I the most reasonable price. Always on time and cleans up after himself. Sometimes leaves it cleaner than when he started. Call Bill first!! You and your bank book will be happy you did. Cheers!!!

Got a Plumbing problem? Tired of having to call another plummer, 'cause the first one didn't do the…read morejob right? You have got to give Bill Smeeton of "A Call Away Sewers and Plumbing" a try! He'll be the last Plummer you will ever need, guaranteed! He'll do it right the first time! He is licensed and equipped to do the biggest most difficult tasks, all at a very fair prize! No need to call any other Plumbers anymore, Bill Smeeton is THE BEST! Check out his web site at www.acallawaysewers.com Thank you Bill, Connie E.

Horrible service, rude kid, had leaks on my sink install. Had to hire another plumber to fix the…read moremistakes from Josh.

I had two clogged drains at my commercial kitchen that needed to be fixed asap. I came across Plumb…read moreIt and decided to give them a try. Josh was very responsive and was able to make it out within a few hours. He did the job very quickly, cleaned up afterwards, was respectful of being in a working kitchen, and very affordable. I'm so happy I found him! I would highly recommend Josh and Plumb It for your next plumbing job, can't say enough good things!

this company used to be run by Ron B whom was a professional and expert at his work and had done…read moreseveral good jobs for me over the years. In the fall of 2021 I contacted them and had Luke respond and he was Friendly, but was not very good at communicating and later provided misinformation to individuals related to the work he began to do for us and never followed through. I regret to have to give this company that i trusted for 5 years a bad review but Luke was untrustworthy and unprofessional and he advised me that Ron B was no longer the owner and he was taking over the company (which Ron later personally called me to advise this was not accurate). All-Ways Home Services is Not A trustworthy provider any longer

We had an original gravity under-the-floor heater, dating back to the year the house was built…read more(1938). Our homeowners insurance company questioned it viability, and after having PG&E and another heating company look at it (and declare it in dire need of replacement), a realtor recommended we contact All-Ways. SO glad we did! They were able to replace the old heater with a brand-new, much more efficient heater of the same kind. The gave us an excellent price, and the owner's son and another guy did the job beautifully in the span of about five hours. Our insurer is happy, we're happy, and we won't have to worry about this item ever again in our lifetimes. Loved this company and Micah and Luke!