We are only in the beginning stage of our IVF cycle (stims) and man, it has been an absolute…read moreheadache being a patient at MLF. The communication is poor and scattered. I have already spent hours coordinating between MLF, the pharmacy and insurance. MLF forgot to order half of my stim medications, twice - what in the world???! Once, they straight up forgot and once, it got fallen through the cracks. This is unacceptable and all they could do is say they will have a serious conversation with the nurse who made this error. I had to already correct them with when my baseline monitoring appt should've been scheduled. Definitely feel like just a number due to the lack of communication, transparency and coordination. I have so many friends who did IVF nationwide and none of their practices acted like this. The prelude app is atrocious. You can't even see the full messages in the messaging portal, which is also super frustrating. You can't even attach attachments in a message. Feels like you have to fend for yourself, educate yourself and be your own advocate. The fact that they can't provide any itemized financial estimates for an investment like IVF, is mind blowing. I hope to have a better experience as we continue with our cycle so I can come back to this review and add some positive aspects of MLF.

Dr. Bloom was great! She's professional, knowledgeable and puts her patients best interest at the…read moreforefront when treating them. She was a sweetheart with great bedside manner. I loved her playful personality as she explained every step during my procedure and ensured that I was comfortable in every way. Her team was also AMAZING! I came on a Friday and had the pleasure of meeting/working with Katie who was helpful, informative and friendly. Thanks y'all. Continue to bring patients from ALL OVER; The travel is worth the quality! Plus this fertility clinic had a nice decor, was clean and my personal favorite, lots of TEA at the Keurig machine

We used Shady Grove Fertility for IVF and we have a wonderful 6 month old son thanks to them! They…read morewere so helpful in the entire process and answered our many questions. They made what can be a very stressful process easy. We love Dr. Martin and his team, and are so happy that they helped our dreams of having a family come true!

We couldn't be more grateful for Dr. Martin, Lindsey our nurse and all the staff at SGF! From the…read morefirst consultation, we felt heard. Dr. Martin was patient, understanding and compassionate when answering all our questions. He never rushed us through appointments and always made us feel important. Our nurse Lindsey was amazing. She was warm, welcoming, and so responsive to our calls and emails. She truly made us feel empowered and helped us with the logistics of everything. The front staff at SGF was also so warm and inviting! Appointments were easy to make and they were always prompt. We are welcoming our miracle baby this June thanks to SGF and we couldn't be more excited. Thank you Dr. Martin and SGF for everything you've done!!! We are forever grateful and highly recommend your practice

Dr. Moragianni and her staff were absolutely amazing for my wife and I to work with. Every visit…read morewas personal and we were promptly seen at the scheduled time which is pretty much unheard of when dealing with physicians. My wife and I were pleasantly surprised that Dr. Moragianni was present for every visit and offered clear, concise insights and direction. Maureen, our nurse was also a pleasure to work with and always followed up with timely calls as promised after our in person visits. Dr. Moragianni's practice is clearly a step above all others and we would definitely recommend her as your first choice.

My son is ten days old today. Without Dr Moragianni we likely would never have reached this…read moremilestone! My husband and I tried to conceive for six years before initially seeking treatment at another provider in the area. After a year of being treated like a number in a baby factory at the big box fertility clinic, we decided to take a break. We were defeated, discouraged, and unsure whether we would continue in our attempts to have a child. The next year a good family friend who is also an out of state OBGYN suggested Dr Moragianni. We were able to schedule with her fairly quickly and our consultation left us feeling a renewed sense of hope! She actually listened to everything we had to say and explained things to us that we didn't know even after a year of treatment elsewhere. After our first round of bloodwork to get starred, Dr Moragianni identified an irregularity with my thyroid that had been grossly overlooked at the other clinic. She continued to monitor and work with us as I sorted out the thyroid issue with an endocrinologist. During this time we found that my ovaries were often not visible making it nearly impossible to determine egg count and quality. Based on the examination experience, I believe this was also the case at the previous clinic, only they blindly treated me without explaining the situation and therefore the treatment was continuously unsuccessful. Dr Moragianni on the other hand very clearly explained everything, presented us with options, and offered her best advice. She did not encourage us in any way to proceed with a path that was likely to be a dead end. One thing she offered and I was unaware of was egg donation. Ultimately, this made the most sense for our situation, and now we have a beautiful baby boy that I carried to full term. Thanks to Dr Moragianni, my underlying health issue was resolved (I had parathyroid surgery), my time and money were not wasted, and I was treated like the top priority patient at every visit! THANK YOU for helping us complete our family!!

I was fortunate enough to be treated by Kerri four times over the course of a 2-week trip to…read morePennsylvania recently. I have been doing acupuncture for fertility/pregnancy support, and didn't want to stop during our trip. It worked out perfectly to find Kerri right down the street from where we were staying, because those issues are some of her specialties! I really appreciated the time she took to talk with me before each appointment, getting updates on any physical symptoms or issues I was having as well as emotional ones, checking my pulse and my tongue and then getting started. She also always explained what acupuncture points she would be focusing on and why. Her heated bed and heat lamp are divine, and she always offers essential oil aromatherapy, which I loved. I would definitely be continuing to see Kerri if we still lived in the area!

Kerri is an amazing practitioner. She is so effective with chronic pain, stress and anxiety…read moremanagement, fertility/women's health (she has gotten quite a few disheartened friends pregnant), digestive health (she helped my daughter who had unremitting reflux/GERD and who was unable to be helped at 3 major teaching hospitals on both sides of the country), migraine, you name it. She is so bright and compassionate and accessible. And she has tremendous integrity about what she can and cannot do. Really, anyone is lucky to be treated by Kerri. She is a healer in the truest sense.

I'm deeply frustrated with this clinic and I'm so glad I switched. First off, they told me that…read morethey don't take my insurance and I had to pay out of pocket. That's fine, not everyone is in network, but the way they said it made me think that I have zero fertility coverage, not just that they specifically aren't covered (the clinic I switched to DOES accept my insurance). I should have checked with my insurance but they definitely should have been more clear. Anyway, so every time I had an appointment I checked out at the front desk and asked what we owe. My intention was to pay out of pocket as we went, every single time. Yet after my first and only failed IUI, we were told we had a surprise $700 bill. I repeatedly asked to speak with the finance team that never called me back. Also, after the failed IUI, I didn't get a SINGLE phone call or message in the portal indicating sympathy. Nothing whatsoever, just something to the effect of "let us know when you want to come in again". We pay thousands of dollars out of pocket and you can't leave one voicemail saying we're so sorry this didn't work? Nothing?! And instead just "hey you owe us another $700" I'll leave a single star because their front desk person seemed nice.

Dr. Gocial was very professional and helpful, but the clinic lies and is unethical in its billing…read morepractices. Regardless of what they tell you you will owe or what is covered by insurance, do not believe them. Get absolutely everything pre approved in writing down to individual tests and visits even when they tell you they are covered because they will fall back on a general waiver they force you to sign at the beginning. They take no responsibility in providing accurate cost estimates and will absolutely blame you for their lies. We were told that we would have no costs for a given cycle and even with insurance coverage for the procedure, they claimed that we should have known that they were not contracted by the insurance provider for the specific treatment. When we asked for the contract details, which would have been the only way to know this in advance and determine that their guidance was wrong, they refused and said it was private. So their position is that even if they tell us something wrong and provide a service they are not contracted to provide, it is on us to know the truth they refuse to disclose and because we signed a waiver, they can charge us anything they want. Do not go to this clinic. If you do, don't trust any numbers they say or quote. And get ready for the most irresponsible and unprofessional example of exploiting patients.

After trying to conceive for 5 years naturally, we turned to RMA for help. The front desk staff,…read morephlebotomist, nurses and doctors have made a heartbreaking journey bearable with their warm smiles and compassionate care. Being a nurse myself, I know how hard they work each and everyday to make sure every patient receives an individualize plan that's fits their needs. They are prompt with delivering results, gentle with the bedside care, and take their time to make sure I am comfortable every step of the way. I would absolutely recommend RMA to anyone who is starting their journey to parenthood.

If I could give a zero start review I would. Highly recommend reading the 1-startreviews before…read morestarting treatment with RMA Philadelphia. And if you do still feel the need to go here - go to other places as well/2nd opinions. I have been trying to get my records sent over to another facility for the past month. I have an appointment in 2 days and still no records transferred. ***Update*** my appointment at the other facility came and went and still no records transferred. I am so sorry I started my fertility journey here (and did not educate myself more). Nice people but very disorganized and this disorganization can lead to mistakes.

Had an initial consultation with this location and will not be going back. We had a 3:15…read moreappointment as they only do consult visits in the afternoon. No one was at the front desk when we arrived, we sat in the waiting room for 20 min before anyone walked up to the from, I could see my paper work sitting on the reception desk in plain site so they knew we were coming. Once we were finally saw by Dr. Sobel, we went through background and even though I had told him we had already done some testing through my OBs office (which is in the same network/system) he said he or his nurse didn't look at any of the results yet. He then went through this long list of things they would do. And after his speech he told my husband and I that we were due for some more tests and how I had great health insurance as it covers ivf. I then met with his nurse who, I am pretty sure was annoyed she was there at 430 on a Monday afternoon. She was supposed to tell me how to schedule follow up visits/make appointment for bloodwork. When I asked her question about why I would have to redo test that were done less than 6 months ago she just told me, it's in the drs plan. I really felt as though they have a list of steps that they take and don't want to stray from it. I will not be going back.

IF I COULD LEAVE 0 STARS I WOULD...... DO NOT GO HERE!!! The communication was horrible!!!!!!! I…read morehad no idea what was going on at all - and we didn't get results back for 2 months on my husbands analysis - it should NOT take that long. They had me take clomid and do a trigger shot before even checking my husband... spent money that I didn't need to. Literally this is the worst place i have ever been to!!! The staff was so trashy - they were on their cell phones and did not give a crap about you or your feelings. They couldnt get my name right after i got married - and when covid happened do you think they even checked on me? NOPE! And they didn't even care or ask why I was leaving to go to another clinic.......... I am now 12 weeks pregnant thanks to RMA of Philadelphia in KOP ---- GO THERE - NOT HERE!! I CAN'T STRESS IT ENOUGH!! THEY WASTED 4 MONTHS OF MY LIFE......

I delivered my son naturally at the BirthCenter and I could not have done it…read morewithout care and attention of my nurse and midwife. I had a very intense and fast labor and they were with me every step of the way. My first birth experience was very long and horrible in a hospital setting. However, this time around I felt in control and empowered to deliver without medical intervention. I delivered my son on the toilet and into a room full of love. Thanks Lifecycle!

I transferred my care from an ob to Lifecycle because I knew people who had delivered here. I…read moredidn't want to feel like my pregnancy/birth was just something that happened to me. Throughout my journey I appreciated their patient education, empowerment, and support so I could make informed decisions about my care. I like that my prenatal visits were longer than I could expect with an ob and that they provided a binder for me to bring with assigned homework each visit. Rather than having a "birth plan" (because they usually don't go as planned anyway) we were encouraged to think about our hopes and dreams. Everyone I've met here from the nurse midwives, nurse practitioners, lactation consultants, the clinical director, etc. have all been wonderful to me and if I could do it all over again I would have become a patient here sooner. I had many questions along the way so I'm going to be detailed here so others may know what to expect. Before you can become a patient here you have to attend a seminar to learn more about their midwifery model of care, the differences between a birth in their suites vs. at Bryn Mawr Hospital nearby (you can plan to deliver there or there may be reasons you are transferred there the day of, the nurse midwife on call has the clearance to deliver there), postpartum care, and next steps to become a patient. After attending the seminar, I had to sign a medical release forms to have my records transferred from my previous provider before I could schedule any appointments. They have two locations (Bryn Mawr and South Philly) and prenatal visits could be with the same provider or different providers. The first prenatal visit is longer and billed separately while the rest of the appointments are billed to insurance together under their global plan after delivery (not after each appointment). During my regular prenatal visits they measured my fundal height and would feel my bump for the baby's position while estimating weight (they were pretty good at that)! I had to pay for lab tests and non-stress tests separately. While I had to do my formal ultrasounds elsewhere, they had the equipment to do informal ultrasounds just to check on the health of the baby and seemed to be training their staff to do these more. I was required to schedule several classes to prepare for childbirth (series of 4 classes), about lactation essentials, and about navigating your first days at home after birth. The instructors really encourage asking questions and participation, so it was helpful to have this intimate space for that. The dates and cost of these classes are available on their site but you can't schedule them until you're confirmed as a patient. After your delivery they will follow up with you (home visit if you delivered at the birth center or phone call if you delivered at the hospital). There will be a 6-weeks postpartum visit to examine you and make sure your body is recovering but also to check on your mental health (so necessary and important)! They also have weekly lactation support and new parent support groups that were happening on Zoom, I think they are also now offering in-person options too. I could tell from the session I went to that the other families really found this space helpful and were wanting to offer encouragement to newer parents like me while sharing about their knowledge/experience. Cara, one of the lactation consultants, facilitates the virtual groups and is amazing! I hope all this information helps anyone who is considering becoming a Lifecycle patient because the last thing a pregnant woman should have to worry about is the quality of care she is receiving.

My wife and I seeked help after the notable John Hopkins university wasted our time and money. I…read morewas the problem I couldn't have kids. And we finally had our baby boy Bryce, on October 2nd 2018. The only complaint I have is the doctors that we consulted with before we agreed to everything said it would cost around or up to was $20,000. Well my wife spent $57,964 exactly. Pennsylvania insurance companies do not help with ivf or pay for the medicine, procedures or lab work that goes along with the process. We had to pay everything out of pocket! So get ready to put down a lot of money or be ready to take out loans. This my son Bryce, we had to use a speed donor.

Do not walk, RUN away from this practice. I was working with Dr. Cohen their Bethlehem office, I…read morechose it because it was 15 min from my house. I had one virtual appointment and one in-person appointment. At the in-person appointment I found out all of the tests were scheduled separately so I had an ultrasound and blood work taken that day. I was told to come back two more days that week for more tests. Nothing seemed unusual but as I was leaving the parking lot, a complete stranger from Sincera called to tell me the office was closing right after my tests were complete, basically in a few days. NOT ONE PERSON in the office mentioned they were closing just after my tests and I'd have to drive MORE THAN AN HOUR for future appointments. I wasn't sure if the call was true as the Sincera rep seemed to be soliciting me to come see him at a different office over an hour away (King of Prussia). I turned my car around to ask the staff and Dr. Cohen, who I knew and had just had an appointment with, if this was true. They confirmed it was. The man who called me was the head doctor for Sincera, Steve Somkuti. Why didn't they tell more they were closing this practice me before my appointments and tests? Tests I will have to pay to have done again elsewhere since every clinic only wants their own tests. Completely deceptive, unprofessional, and unethical. I NEVER would have gone to them if I knew they were closing that office and they had a right to disclose this to me BEFORE testing me and charging me. When I asked for them to refund my co-pays, due to their poor, unethical and deceptive handling of my situation, I had to wait three weeks for them to 'push it up the ladder' only to be told they legally 'couldn't' (more like simply wouldn't) refund me since they rendered services. Services I will need done elsewhere since I won't be driving over an hour for their services and for tests which will now cost me again to run. What a terrible waste of money and time. And they the representative I was working with to see if I could get a refund from told me they were 'sorry I feel a moral obligation' to leave reviews to warn others. Unbelievable. You've been warned! RUN!!!!!!

The facility itself and the support staff are wonderful. Every ultrasound tech, medial assistant,…read moreand nurse I interacted with were wonderful and supportive. I primarily receive care at the Bryn Mawr office ad even the front desk staff remember me and make me feel welcome. The surgery staff are also wonderful. In terms of quality of care it's probably highly doctor dependent and this is where I did not have a good experience. My doctor is very young and has only been practicing for a few years and it's apparent. I would consider myself a difficult case and I don't think she has the medical acumen to make clinical decisions or deviate from very prescribed protocols. She is very nice and personable, and you can tell she's passionate, but she forgets simple details about my case and sometimes lies about or backtracks her decisions.

UPDATED REVIEW 2025 Unbelievable how far downhill they've…read moregone since my last time with them in 2020. We were paying out of pocket and Dr Brasile was well aware of this. She met with us via video for NINE minutes to "catch up" I dismissed it bc if you know her, that's how she is. Months later, after we stopped treatment, we find out she bills the session for a 45-59 minute intake!!! On top of that, from that first in office visit, it felt like a factory anymore with little to no welcoming environment, comfort, friendliness etc. Fast forward to my next cycle starting and we'd already agreed to do an IUI cycle, my cycle begins and no one prescribed our meds. I had to message in app on CYCLE DAY 3 and a nurse caught it at like 4pm on a Friday and quickly rectified and sent in the necessary prescriptions. The day our cycle began, I got labs done at a different office. The IUI cycle includes the whole cycle, appts, labs and IUI. Someone somewhere decided that appointment isn't included so when we received our bill they charged us out of pocket for that as well, despite having already paid for the entire IUI cycle. I contacted billing at prelude multiple times and just keep getting pushed around. They recommended I call the office, who of course ghosted me. I am sooo disappointed in their lack of professionalism, lying, deception and poor, unethical and FRAUDULENT billing practices. BE WARNED.