A girl walks into a hotel and sees a pretty blonde dog sitting at the lobby bar. Sounds like the…read morestart of a joke or maybe a Hallmark movie, but no! That is exactly how my five-star stay started at the Holiday Inn in downtown Missoula. I had an excellent experience from start to finish. The staff were incredibly kind and welcoming, offering the warm, genuine hospitality you'd hope for when visiting Big Sky Country. We came for a business conference. The hotel's conference center was spacious enough with space for our small meeting and a handful of vendors. My room was well-appointed and thoughtfully designed, featuring smart, modern décor that balanced comfort with a contemporary Montana feel. It was clean and quiet. I noted an indoor pool and medium-sized gym with treadmills and free weights. Parking is onsite and complimentary. It is regulated by gate access. Overall, the Holiday Inn in downtown Missoula offers comfort, convenience, and genuine hospitality for visitors and their four-legged friends!

Stayed here three nights for a conference and had a good experience, marked by great service and a…read morecozy room. The lobby and main areas are dated but I loved the modern look of the room. Bed was large and comfortable. My room looked out into the atrium (thought that was kinda weird) but I had the curtains closed most of the time anyway. Didn't try the daily breakfast buffet ($16 pp) but a colleague said it wasn't the best. The closest cafe is the Market on Front about a block away. If you don't get the chance to try Big Dipper Ice Cream in town, there are pints for sale in the hotel lobby. The gym is sizable but not huge and has the standard cardio machines and weights. It's conveniently next to the pool and hot tub. Front desk was great, I was able to check in early. I used the shuttle twice for the airport and the driver Robert was friendly and professional. You do have to schedule it in advance with the front desk. The hotel is in a great walkable location next to the river and in the heart of downtown. It was about a 20 min. walk to the university.

This hotel was exceptionally clean. So clean that I searched for some dust or something…read more I found nothing!! The staff was extremely helpful and friendly, the bed and pillows perfect. Kitchen was set up perfectly. I will only stay here from now on. Thanks for the stay!

If the price weren't so high (paid $290 a night for a standard Queen plus a $50 pet fee) this would…read morebe a four star, but the stay is just not worth the price, especially in the Missoula area. We stayed one night here due to needing a pet friendly refuge (and a fridge) during a major windstorm and resultant power outage. We did not have time to shop around. The room was fine, nice, stocked kitchen, but the bed was not that comfy. We were in a room away from the busy road, but still needed the fan on all night to cover the noise. Breakfast was a let down. Mostly a lot of packaged things, with the standard sausage gravy and biscuits being the only hot item. Service was fine. We did not need the pool, it is small BTW or the grilling area. The work out room looked to be in nice shape with some decent equipment.

The staff is amazing!!!!! Shoutout to Ashley, Rodney, and Sugar. Honestly the best hotel staff I've…read moreever met.

My original 1* review is below. I am changing to 4* because they refunded me a night virtually for…read morefree to make amends for the issues. Problems happened but they made it financially right, which I appreciate. --- No working tv, internet, in room phone. Was promised a partial refund but they couldn't process it because their systems were down. When we got to the room I Googled the hotel number and called for help with the tech. Person answered to say I didn't reach the front desk, they couldn't transfer me / didn't know the number, told me to Google the hotel number then hung up on me. Rude. Property is somewhere between a nice motel 6 and low level Best Western. Does come with a full kitchen, which is nice. Room was clean and solid.

Very friendly staff! I felt very welcome and the rooms were nice and clean. It was a much better…read moreexperience compared to other motels I've stayed in. Would highly recommend!

The guy working was nice and it was relatively clean. That's the only reason it gets two stars…read moreinstead of one. The bed was AWFUL. It should be illegal to have a bed like this when you are paying $140 for a room. You could feel the springs in the bed and if squeaked when you moved. The pillows were lumpy. My back hurt in the morning. This was the cheapest place close to the airport I could find for the one night I needed it but I really wish I had just paid more money so I could get a better nights sleep. Don't recommend.

We had a absolutely great experience at the Stonecreek. Probably the nicest hotel in Missoula that…read morewe have ever stayed at. The rooms are huge compared to your average hotel. The location was easy to get in and out of. The hotel was clean and quiet. The staff were friendly. The hot tub was clean and relaxing. We will be back!

Don't be deceived by the name or the pictures. It is not by a creek, but is located in an…read moreindustrial area. We were awakened at 4:30 a.m. by consistent truck noise and revving engines. And they don't have a restaurant as the pictures would lead you to believe. Additionally, there are no restaurants close to provide food other than 2 food trucks. Big Sky Brewing had one food truck open, and they ran out of food before we could order, and it was early in the evening. We asked for directions to Big Sky at the hotel's front desk, which they provided. Upon our return, the same staff person (a young man) asked if we'd like some free beer tokens for Big Sky. It would have been nice to have been given them BEFORE we went. The room wasn't very clean. Found hairs on the bathroom floor. Disgusting! Rooms were uncomfortable and sterile and an awful configuration. Also overpriced.

Okay, so.... my boyfriend and I used this LaQuinta twice in a span of 9 days because we were…read moredriving through and then back and needed a place to stay in Missoula. The first time we stayed (second floor), it was amazing, the beds were heavenly! The second time we stayed (again on the second floor) was great too, however at about 3AM I woke up (which is rare because I'm a heavy sleeper) and it was to the smell of like musty, vinegar, unwashed feet. I even smelt my boyfriend's feet to see if it was him who smelt, but alas it was not. So I do understand there's a slight smell issue at this hotel (I think it's more so on the first level) but it's totally not omnipresent, it's just when there's no air flow and when it starts warming up. I'll probably stay here again, it's a good price for a good-quality, safe place. Additionally, there's a small creek that runs behind the hotel! So if you need a place to just relax and watch the water flow, it's like 10 yards away! Front desk folks were nice and didn't take long to check me in, thanks!

Currently under renovation. The rooms on the 3 to floor are done and nice. Clean and new and fine…read moredecor. Totally new bathroom. This is all good. Cold a/c. Comfortable clean new bed and bedding. But... the front lobby . Entrance and breakfast area is under renovation. No front door. Have to go to a side door to enter. Front desk is a table in room 101. Breakfast is grab and go in room 106. Price is still high for these conditions. And the walls are thin. Once Reno is complete illl be a fine stay. I would imagine giving it a four star rating at that time. But I I wish I had known before I arrived.

I stayed here while in Missoula for the marathon and while it wasn't AS bad as many of the reviews…read moreled me to believe, there were a few things that could be improved. Let's start with the positives. The parking was easy and they let my friend park here as well so we could both catch the shuttle in the morning. The staff was nice and check in was easy. The room was clean and they have kitchenettes which is nice. However, there is no coffee machine in the room and no coffee on the premise! This could easily be remedied and should be since this is an extended stay hotel. It made it hard for race morning to get coffee the night before and would be a nice touch to have coffee available. Needless to say there's no breakfast or extra frills here. The biggest problem with the room was the see through blanket. No sheet, just a bottom sheet and literally a see through blanket which is crazy for Montana, but the bed was very comfortable. It was a little pricey considering what you get, but likely due to how busy it was that weekend. So not horrible but a proper blanket and coffee would really elevate this hotel!

Very mediocre place, chose as the cheapest option last minute to stay. Overall our room was clean,…read morebut nothing fancy. Bed was not super comfortable. Only two towels & wash cloths, no hand towels. Shower had no pressure. No breakfast in the mornings, but you do get a discount at ihop if you show them your room key. Check-in & checkout was simple & easy. Wouldn't necessarily choose to stay here if there was something else in the same price range.

This place is terrible. First, our room was very dirty including trash cans that weren't emptied,…read moremoldy shower with leftover used soap, gross floors with piles of hair in the bathroom, and a half eaten banana and kraft cheese slices left in the fridge. AND I woke up in the morning with bites everywhere. I found the bed bugs and took photos. I showed the front desk and they said they would clean it before they rent the room again. The health department has since inspected the room and they are replacing carpet and mattresses. This room was in the basement so hopefully they haven't had a problem since. Overall, this would have been a much better experience if the room was just cleaned properly. It's an old hotel with poor maintenance and many long-term residents. I do not recommend staying here.