I purchased a Jeep from this dealer in January 2024. The buying process was efficient. Since buying…read morethe Jeep the process to receive my title has been a NIGHTMARE. The salesman Bryson Paugh has been anything but efficient. I bought the Jeep January 29, 2024. The dealership didn't file the paperwork until 2/15/2024. The paperwork they completed was incorrect and rejected by the MVA but no one did anything about it. A supervisor at the MVA showed me all the errors on the paperwork. The title number was incorrect, the milage was incorrect, the issue date was incorrect and the dealer checked the box that says the Jeep exceeds mechanical limits. Checking this box not only lowers the value of the Jeep but voids my warranty!! I have contacted Mr. Paugh and he has been giving me a lot of lip service and no action. He has been very nonchalant and told me that it is really no big deal and all this was the MVA's mistake and that the MVA told them to check that box. All this is really simple paperwork that the dealership can take care of if they cared. If they valued their customers. Mr. Paugh is well aware that I am trying to refinance the Jeep and I was offered a better rate half of the rate I the dealership was able to find me. However I need the title to take advantage of the offer. Since the dealer has taken so long to take care of this issue I will lose out on the refinance offer with Capital One. Again, no one at the dealership appears to care. Their customer service and ability to do their job effectively after they get your money is nonexistent. Very disappointed with my experience.

Bought a car over the phone... YES! I was in a jam and Donnie made it all possible!!! Thank you!…read more Plus - i love my new car - it's perfect! Plus, i needed a few more things and Donnie was fully excellent with customer service even staying a bit overtime to deliver. I definitely recommend!

Body shop and detail shop do very poor work. Will not be going back there again. Body shop people…read morevery rude!

They worked on my transmission and a week later it blew up. Stay away from this dealer at all costsread more

The Sales team is very professional and try their hardest to find the perfect vehicle for their…read morecustomers. The Parts Dept. is one of the largest in the county when it comes to dealerships. They will try to get the part you need as quickly as possible if it isn't in stock. Most are next day. They also work with dealerships throughout the tristate area in the case of foreign or non GM vehicles. The Service Dept. is staffed by experienced and talented mechanics. The Body Shop has some equally talented employees. I have seen some pretty twisted vehicles come out looking like new again. The Detail Shop has been managed by the same man for over 10 years. He is meticulous when it comes the making a car look like new.

Service Department such a joke! I took my vehicle in to get a vibration checked out and asked them…read moreto look over the vehicle and had explained that the battery was not charging correctly. When I went back to pick up my vehicle there were scratches on the driver side front fender and two small dents by up by the windshield. When I confronted them about the damage the Sales manager looked at the scratches and said they weren't too deep and could be buffed out however the dents he got very defensive with me about it and tried to tell me they were there before and there was no way they did this. I just bought this vehicle and KNOW for a fact there were NO dents on it!! They are refusing to fix the dents. Don't ever do business with them or you will regret it!!!

I was stuck on a narrow road in deep snow. The truck was there in about 15 minutes, as promised…read more The operator worked very hard to find a way to get us up the hill. The price was reasonable and in line with what I was told at the call. Although I hope I won't need a tow again, if I do I will be glad to call Buddy's.

Buddy's towing showed up within 10 minutes of my accident. It was whiteout from snow and that…read moredidn't slow him down. Amazing service, next level work.

I've taken several cars in to this body shop over the years as well as some family members. Service…read morewas always good and quality of repairs were always great. I was rear ended recently and took it back to Nu Finish for repairs. Since Steve the owner left, complete downhill in quality. I'm not where near satisfied with the end rest. Paint doesn't match, overspray, exhaust wasn't fixed and is still loose, and damaged area still has panel gaps. Do not go here. I surely won't since Steve has gone.