They do not follow up on quotes and also do not sell commercial insurance for commercial vehicles…read moreand was told by the manager. so why waste potential customer times. just said you do not sell commercial insurance.

I always go through Kerry's insurance for all my cars and today mayeli helped over the phone . Very…read moreprofessional, friendly and great customer service. Thank you !

After an entire day of back-and-forth phone calls with insurance companies and agents, I was…read morecompletely frustrated and getting nowhere. Then I spoke with Cindy Olivares, and she was amazing. She is kind, patient, and truly goes above and beyond to listen to your needs. Adrian's Insurance had helped me in the past with my auto policy, and when issues came up, Cindy took the time to go over everything with me and clearly explained what needed to be done. Because of her expertise and professionalism, I was finally able to get everything sorted out. My previous agent hadn't given me options or really taken the time to hear me out, not knocking her at all but I was close to giving up on the entire policy process. Cindy completely turned that experience around. When my policy renewal comes up, there's no question who I'll be calling Ms. Cindy Olivares. I'll also be referring everyone I know to her. Thank to Cindy and god bless her she's awesome.

The representative named Aydon delivered a very prompt service. He managed to get me liability…read moreinsurance in less than 10 minutes. Very concise and efficient 10/10.

Horrible Disgusting customer service. Malinda "Mindi" Harris. Rude and disrespectful. Doesn't help…read moregets my policy cancelled and has no care in the world after her mistakes i will not come back nor will i wanna be a part of mercury insurance. Having her as an agent is a nightmare not only did they never fix my windshield they canceled my policy after her not doing her job and replying to email saying i never got it good excuse for you to try to sell me a whole new policy. Look elsewhere and don't even get auto insurance from this scam off an insurance agency. They asked for proof my windshield was fixed on November 10th and on November 11th it was emailed to her that it was fixed she disregarded . Until today i find out my insurance was expired on 12/2/2022 so thats 5 days with out insurance and she didn't have a care in the world. She needs to be fired !!!!!!!!

Great company to work with. Awesome customer service, Karina is amazing! She found me the lowest…read morerate possible. Highly recommend this company

I can't recommend Frida enough! After struggling to find an insurance agent who would actually…read morefollow through, I was lucky to find her. Other agents never called back or failed to send quotes, but Frida was very responsive and helpful from the start. She took the time to answer all my questions, was always available, and made the entire process of shopping for a home insurance policy so much easier. If you're looking for a reliable insurance agent, Frida is the one to go to!

She's the most honest, sweetest person you'll ever meet. She's definitely not here for the $$$…read moreshe's definitely here because she cares. If you're in the insurance search, this should def be your first and last stop! Great Service all around!

If I could give him zero stars I would. I've had over 8 years of driving experience and I have…read morenever come across such a terrible agent. I was being charged my regular monthly fee until a month where they decided to charge me double. I tried to get in contact with victor but he wouldn't answer my calls or email me back. My bank ended up charging me over $100 in overdraft fees. I finally got in contact with my insurance company directly through one of victors co workers who not only explained why I was being charged this but was called progressive (parent company) for me and made the process much simpler. After all of this I tried to contact Victor and after explaining the bad experience I have had he just hands me the number to progressive and says he can't personally help me himself. He is incredibly unprofessional and after signing you up for a scam like insurance company he will leave you in the dust. I am with State Farm now and paying much less for the same coverage. ..

Victor is the best insurance agent! He went above and beyond for me and my family and got us home…read moreinsurance in time to close our new home. He was able to find us home and auto insurance to fit our needs and budget. He responds quickly, explains everything and looks out for you like a family and not just a number.

Saved me in a pinch, late on a Saturday and both the DMV registration kiosks were out of service…read more Had to pay a small fee on top of my registration but it was worth it to get my tags on the spot! I would recommend this business, great customer service!

They are really nice..they take time with their customers..they gave me a really great quote and…read moreawesome information

Had a scheduled appointment, I arrived early, but the doors were locked, and nobody was on the…read morepremises. I left, obviously bothered, only to receive a later callback. Evidently, she had an emergency and couldn't make the appointment. She apologized for not calling to let me know. Subsequently, I was not even offered an appointment to make up for it. No problem, I'll stay with AAA. They're always available anyway.

Anita went beyond and above to help us with our last minute request. She provided a Letter for…read moreTravel and even provided a translated copy without an additional cost.

We received excellent customer service. They were very attentive and supportive. Looking forward to…read morea long relationship. They get the Job done.

Steve is a genuine guy that is willing to help and answer any questions you have. Highly…read morerecommended and I plan to bring more business here

Yanira and her team have been our Farmers Insurance for several years…read more Yanira is an exemplary agent; extremely knowledgeable and detailed oriented. Yanira and her staff are always available to answer/explain any questions that might arise and review documents. We highly recommend them.

This person it's the most Wonderful and helpful person in…read morefamer she always there for questions about insurance and she's very nice

The agents here are wonderful! Very knowledgeable and…read morepatient, if they don't know something they will find out! They're always working hard!

I got my renew from State Farm and the price for my insurance had gone up so high. It was time to…read moreshop around I had my illustration and asked Hilda to copy the same and she was able to get me quote with the same coverage and deductible I save $120 a month for two cars full coverage great service and amazing staff. I have recommend this office to multiple people at work.