They do not follow up on quotes and also do not sell commercial insurance for commercial vehicles…read moreand was told by the manager. so why waste potential customer times. just said you do not sell commercial insurance.

I always go through Kerry's insurance for all my cars and today mayeli helped over the phone . Very…read moreprofessional, friendly and great customer service. Thank you !

Saved me in a pinch, late on a Saturday and both the DMV registration kiosks were out of service…read more Had to pay a small fee on top of my registration but it was worth it to get my tags on the spot! I would recommend this business, great customer service!

They are really nice..they take time with their customers..they gave me a really great quote and…read moreawesome information

Fiesta always give me a great Insurance quote. I highly recommend them if you're looking for great…read moreinsurance coverage and cheap insurance call fiesta you won't regret it.

horribly customer service. LANDY DIDNT cancel my old policy after telling me she would and I was…read morecharged three months for a car that wasn't even in my possession. Josue and Landy were both rude and extremely condescending, both tried to make me believe I was confused and weren't helpful at all. The lack of communication between agents is crazy I don't think they know what they are doing.

As a retired insurance broker for 45 years working with Adrian's has been top notch all the way!…read more Their quick response, follow up, listening skills, understanding of the situation and above all prices sets Adriana's above the rest. I give them a 10 out of 10!!

After an entire day of back-and-forth phone calls with insurance companies and agents, I was…read morecompletely frustrated and getting nowhere. Then I spoke with Cindy Olivares, and she was amazing. She is kind, patient, and truly goes above and beyond to listen to your needs. Adrian's Insurance had helped me in the past with my auto policy, and when issues came up, Cindy took the time to go over everything with me and clearly explained what needed to be done. Because of her expertise and professionalism, I was finally able to get everything sorted out. My previous agent hadn't given me options or really taken the time to hear me out, not knocking her at all but I was close to giving up on the entire policy process. Cindy completely turned that experience around. When my policy renewal comes up, there's no question who I'll be calling Ms. Cindy Olivares. I'll also be referring everyone I know to her. Thank to Cindy and god bless her she's awesome.

This Office is Awesome!!! Mrs Elizabeth Escobar helped me…read moreout with some renter's insurance She's such a Blessing very Thoughtful & she listens to your problem & Takes care of Business!!! She's an Awesome Salesperson!!!

Elizabeth Escobar, who is a sales agent for auto insurance was really helpful. She helped me get…read morethe lowest rate she possibly could while making sure I am still covered.

Had a scheduled appointment, I arrived early, but the doors were locked, and nobody was on the…read morepremises. I left, obviously bothered, only to receive a later callback. Evidently, she had an emergency and couldn't make the appointment. She apologized for not calling to let me know. Subsequently, I was not even offered an appointment to make up for it. No problem, I'll stay with AAA. They're always available anyway.

Anita went beyond and above to help us with our last minute request. She provided a Letter for…read moreTravel and even provided a translated copy without an additional cost.

Karla, the owner, is amazing--she goes above and beyond and always makes sure you understand…read moreeverything. Unfortunately, I can't say the same about her staff. I reached out multiple times for an update on my husband's state return and was promised callbacks that never happened. When I finally got through, I was told someone would follow up again--but no response. I understand it's busy during tax season, but every client deserves communication. The lack of follow-up and poor customer service from the staff was very disappointing.

I loved the service here, and I am very satisfied with the professionalism that everyone had, and…read morethe patience they help you with. Completely amazed! Will definitely be recommending these awesome hard working office! - Salvador

I was in and out and satisfied with there low prices and amazing coverage. Wen in for rentals…read moreinsurance and was surprised with how much it covered ! I'll be stopping by at the end of the month to get my car insured. The staff was friendly too.

The father of my child has Farmers through Esmeralda . Not impressed we have ADT and they will not…read morehonor it and gives us a discount. We called Progressive Insurance and they said we can get discounted house insurance with them. We found Progressive much better and will probably stick with them.

Horrible Disgusting customer service. Malinda "Mindi" Harris. Rude and disrespectful. Doesn't help…read moregets my policy cancelled and has no care in the world after her mistakes i will not come back nor will i wanna be a part of mercury insurance. Having her as an agent is a nightmare not only did they never fix my windshield they canceled my policy after her not doing her job and replying to email saying i never got it good excuse for you to try to sell me a whole new policy. Look elsewhere and don't even get auto insurance from this scam off an insurance agency. They asked for proof my windshield was fixed on November 10th and on November 11th it was emailed to her that it was fixed she disregarded . Until today i find out my insurance was expired on 12/2/2022 so thats 5 days with out insurance and she didn't have a care in the world. She needs to be fired !!!!!!!!

Great company to work with. Awesome customer service, Karina is amazing! She found me the lowest…read morerate possible. Highly recommend this company