The ladies at the front desk are helpful and great to interact with. I really liked Dr. Cambell. He…read morewas through and explained my options with my shoulder issue. I will be scheduling my procedures with him.

STAY AWAY... STAY AWAY .... Had left hip replaced, 01/09/25,…read morehere... Big mistake. Almost a year later pain is an every day experience. Cannot stand up unassisted. Hip will not support my weight, and I have lost 30lbs since the surgery. If I roll over on my left side, while sleeping, I get excruciating bolts of pain from the joint. Constant pain from knee to joint. Can run or walk briskly ... It's miserable. I followed all the post op instructions and was diligent with physical therapy All the Dr. had to say was that the surgery went well. I had my right hip replaced a number of years ago at a different practice in CA. And apart from the scar, you'd never notice ... To Hell with this place Stay way.....

Apprehensive about the whole Medicare process. Called and talked to Sherra B at Mission Medicare…read more She was so helpful, informative and low pressure. I felt comfortable and confident in her responses and guidance. Highly recommend Sherra and Mission!!

An exceptional Doctor with a big heart. So knowledgeable. Been going to Dr. Scott for over 30yrs…read more She has been able to cure me of everything. Even now at 70yrs old she knows always what specialist I may need to consult or what she can do to make things better. Her office staff and nurses have been the same ones for years. That's hard to say about any medical practice.

We've been going to Dr. Scott since before Grace Clinic. Her office has always been professional…read moreand reliable until today. My husband has a 1:00 PM appointment with Melisa Akins ... when we arrived we were told she was no longer with the office. When we told them that NO one had told us, they informed us that it wasn't their problem. That if we wanted to be seen by Dr. Scott, we'd have to wait for the two other appointments. When I asked to talk to Liz. We were told that we could goto the walk-in clinic if we were in a hurry and the we were not told we had to wait for two other clients, which was a lie and the receptionist just sat there and didn't speak up about what she had told us. Liz was rude and very, very disgustingly unprofessional and I will be taking this further. I have always respected Dr. Scott and her office. Today they showed us that we did not matter.

He found something that I didn't know I had! It was fast & no waiting! The staff was friendly &…read moretreated me well!

I never go to the ER unless absolutely necessary. I chose Exceptional due to their ratings and…read morelocation and it did not disappoint! They ran multiple tests, beyond what I had figured they would, trying to find answers for me. They listened to my concerns and actually addressed them instead of dismissing like most Drs/nurses would. They went above and beyond to make me feel safe and heard. Would 10/10 recommend coming here for anything. I will let everyone I know this is the place to go in Lubbock. You get the small town, personal care, with big city medical knowledge.

Dr. Close is the best of the best he's one doctor left that actually cares about his patients well…read morebeing & not a pay check he's kind,concerning the best at listening and will go over & beyond to find out what the reason is for whatever is bothering you unlike other physicians who just come in the room for less than 5 minutes give you a prescription and leave not giving you a chance to finish telling them the whole complaint that you're experiencing I just want to say Thank You Dr. Close for all you've done for me & my health issues....Great Doctor

Shannon D LVN is the best nurse working here! She works nights when patients are most vulnerable.read more

This is an update to a previous review I posted 5/7/2022. I was contacted by the NEW administrator…read moreat Heritage Oaks on 6/3/2022 and the incident of my Mother-in-law's Mother's Day surprise disappearing has been made good. I appreciate being reached out to by someone representing the facility. The resident's families need to be heard and their concerns taken seriously and addressed. I know it was only a pizza but theft is theft, no matter what it is big or small. And for a facility to not even care to try to make an effort to call and rectify a problem was inexcusable. So if you do not think your reviews are read they are. It may take a while to be contacted but if the business cares you will be contacted. I was after I had almost forgotten about making a review.

Dr. Grimes is the only dentist in a 100 mile radius that answered my call at 3AM while I was in…read moreexcruciating pain. He said to go ahead and go up there the next morning at 8AM. Not only was their front desk very helpful- my hygienist, Angel, was super friendly and explained everything to me so thoroughly. They went ahead and told me what needed to happen and had a plan set up to fix any and all issues that needed to be addressed in the future. Dr. Grimes assured me that there were no surprises and he was telling the truth. My procedure was done same day by Dr. Misko. He talked me through everything and made sure I was comfortable the entire time. He often reassured me and his dental assistant, which I found comforting. If you want a great and caring dentist- this is your place. Me and my family are all amazed and are all switching over as soon as possible.

I had a recent appointment and was led to believe they accepted as in network delta dental…read moreinsurance. When I checked out I was told I owed $160.00 out of pocket. If I had been informed of this in the beginning I would have never gone in initially. I will not go back

I would most definitely get a second opinion if you see any doctors from this place. The front of…read morethe office is amazing. But we've spoke with so many ppl and they've used Stephenson and said he is for sure knife happy. My 22 yr old had ankle issues and he was very fast and quick to say surgery was the best option and it was a 98% that it would help the issues at hand. When in fact since the surgery the complaint was no feeling and couldn't walk like before surgery and swelling is constant... have had numerous ER visits since surgery and it's ridiculous. ER doctors even say it's NOT normal. It's absolutely so sad...

The best foot and ankle surgeon you can find. He has done amazing things and repaired many foot…read moreproblems that others told us could not be done. If you have food and ankle problems, you cannot find a better surgeon. Your kindness and caring is beyond comparison.