My family and I have been working with Shammas Bureau Tax Services for over 12 years, and the level of care and consistency has never changed. What truly sets Shammas apart is the personal connection. He knows his clients by first name, remembers details, and always takes a moment to ask how our family is doing. It never feels rushed or transactional--it feels genuine and respectful. Year after year, we receive reliable, honest, and professional tax services. Everything is explained clearly, and we always feel confident and well taken care of. That kind of trust is built over time, and Shammas has earned it. I highly recommend Shammas Bureau Tax Services to anyone looking for dependable and reasonable cost, long-term tax support from someone who truly values their clients. read more

I was referred to Alfred by my aunt and uncle and am very pleased to have chosen to bring my business to Shammas. Alfred possesses extensive expertise in his field, and I am confident that you will make Alfred your tax guy, bookkeeper and friend! read more

My father introduced me to them and I'm so happy he did! Great team!! I appreciate you guys and the genuine kindness and patience you've always shown to me and my Sudanese people. Thank you, thank you. read more

I will never have Edward do my taxes again. I paid for him to do my taxes in 2024 and he never filed them. He kept lying to me and making excuses. When I told him I was going to file a complaint he sent me my taxes via email and I had to file them on my own. read more

Andre really nice and informative thank you for helping me organize my taxes properly

Called on 3/17/2025 to make an appointment with Andre shammas for Tuesday 5/6/2025 a couple months in advance, wanted to give this business a try because a good friend referred them. I had already made a tax appointment with my regular tax guy, but cancelled it since I heard great things about this business. Sad to say I was wrong and wasted a huge amount of my personal time!!! I received a confirmation text, reminding me of my appointment and to confirm I would still be going; a couple days before my appointment date, which I confirmed by replying to the text. I show up for my appointment time 30 minutes early mind you, just to be confused seeing papers taped on the doors that the office is closed!! I go inside and speak to someone in the office (they didn't give me a name or didn't even come out from whatever room they were in) and according to them Andre and his staff were sick for the day and that I would get a call back the next day to make another appointment. It blows my mind that they would think I want to make another appointment when they don't even have the decency to let me know my appointment had been cancelled, instead of me taking time out of my day, moving things around my schedule, just to show up to my cancelled appointment without any notice by this establishment. I would've been okay if they gave me an email, call, or text telling me that my appointment needed to be rescheduled, but they didn't. Not to mention that I never received a call the next day or that week from any staff to reschedule my appointment that they randomly cancelled without informing me. Definitely would not waste my time again. I don't recommend. read more

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Be aware,,Do not do business with this place. The lady working at the front desk that's the owner's wife is extremely rude and disrespectful. I asked for a form to be printed out on the IRS website, since my computer was down. with the most disrespectful attitude, she says you know this isn't Kinko or FedEx. On top of everything else, they carried the attitude all through the office. I would never do business at this place ever again. read more

I've been coming here for about 7 years or so for my taxes, and I'll keep on coming here no matter what part of the county I live. Alfred always does a great job, and he has ALWAYS looked out for me. He knows my story and he truly does care. He remembers details from the years before and has empathy and really does give a shit. He's cool and easy to talk to, to where I told him we should hang out sometime. Take it for what you will, he's a good guy and does a great job. read more

I never thought I'd be able to say I enjoyed doing my taxes. But Alfred made me feel supported and taken care of. The whole appointment was just great and I can't recommend this service enough! read more

Best place ever they really take care of you and know exactly what there doing book appointment early in the year otherwise you won't get in

Alfred is the BEST tax preparer in San Diego! I value his time and service. Thank you for always taking care of me and my family read more

Great customer service! My tax specialist, Andre, is very nice and knowledgeable. They are very busy so make sure to book your appointment in advance. Parking is available for free. They have a restroom, but it is inside one of the offices. The receptionist is nice and very organized. They have a reminder service which is nice. Definitely cheaper than other tax offices. read more

Been going to Alfred for years after he was recommended by trusted friends and he has gained our trust and confidence. Book your appointment early. You will not regret trusting them. read more

I recently had the pleasure of working with Alfred and I must say I will definitely continue my business with him. If you need tax services, I highly recommend Alfred! He is so caring and listened to all my concerns and answered all my questions. Alfred went above and beyond to help me navigate through my taxes. He took the time to understand my situation and provided valuable insights. Go to Alfred!! read more

Shammas bookkeeping I totally recommend they are so friendly and amazing super efficient with the work they do Liz and her husband both are 5 stars and the best part is they are super fast I got my taxes done in less than an hour super fantastic job to the both of them i will be returning. They take great Value in everything they do by reviewing my taxes making sure its all good and no hassle. read more

They got the worst front desk people ready to turn your day upside down. I'm writing this especially after the interaction I had *Lina*, stay away from her if you're tryna ask a question. She was horrible. Humiliating, refusing to assist, I don't even know her. If you're trying to get your business taken care of, stay away from any office that can hire people like Lina. It definitely takes guts to be that rude. I'm not into writing reviews but I couldn't have passed this without warning people who appreciate good customer service. You won't find that here. I will never come back. Lina must be trained well to interact professionally with people whether they're new to the office or not. What a disappointing experience. read more

If there is a zero star to put here, I will put it. This office is the worse. You have a receptionist who have an attitudes toward customers. Very loud and very unwelcoming. The waiting room is too small and you have to wait outside in the sun. They are never committed to their appointment time they schedule you for. The wait time takes hours and hours even when you had a scheduled appointment. The tax person never ever shows on time, and once you show up for your appointment, they tell you it is what is, you like it or leave it. Very rude and unprofessional. Stay away! read more

Shammas Bureau - Office - Tax Services Near Me - El Cajon, California

I've been going to Alfred for the past few years and I've always had an amazing experience with him. Alfred takes his time, ask the right questions, and is very professional and very friendly. I will continue to go here and also suggest all my friends to make an appointment here whenever they need help with their taxes as well. read more

Great service! I have been going with Alfred for a few years and he is amazing. He did everything so quick and easy. Really takes the time to look over everything read more

Worst customer service I ever had in my life! Take your business else where. My family has continuously had problems with IRS because of this guy and he does nothing to fix this problem he caused. Additionally, everytime I schedule an appointment to see him he makes you wait 3+ hours past your scheduled time. The other day I waited 2 hours past our scheduled appointment, and I asked him how much longer will he make me wait, so that I can call my work and tell them... His response "is go to work then". He does not care about his paying customers nor does he know the value of time. I've waiting over a year now trying to fix this problem because he tells me to come back the following week everytime. FyI the customers that have left positive reviews are probably family members or his office assistants. read more

2021 was my first time going to Alfred for tax services; however, my parents have been going to him for many years and have always highly recommended his services. I have been preparing my own taxes for many years now through the app based systems and it had worked out fine for me because I was only doing the simple form and there wasn't much to it. In 2020 I became a new homeowner and added a few other tax complications like a large 401(k) withdrawal (not recommended) so suffice to say.... I needed a bit of help. I finally listened to my parents and visited Alfred and I am so glad that I did! Alfred was great, super nice, knowledgeable, and quick. I really do feel that he was able to maximize my deductions and I got my money's worth! Thank you so much Alfred!!!!!! read more

**LEO friendly tax consultant** So this will be my second time doing my taxes with the Amazing Alfred and wow he never ceases to amaze me. If you are looking for your max return back set up an appointment ASAP. I was seriously worried about owing money this time around since I make a good some of money being an officer at the border plus I drew out of my 401K. From the get go Alfred demonstrated elevated knowledge of both Federal and State laws and potential deductions. Alfred showed me a variety of options and the financial return for all of them and gave me the confidence necessary to make a final lucrative decision. He has one over a customer for life. To the best of my knowledge him and his brother Andre work out of the same office. If you can line your schedule up with Al's then you should definitely pay Shammas Tax Bureau a visit this tax season. read more

Shammas Bureau - Contact info - Tax Services Near Me - El Cajon, California

The guy who works in front desk need to learn customer service, clean the area, stop smoking every five seconds, be nice to people who are coming to your office and ask you a question, don't forget You get paid by us. The better customer service you have the more customers you will have. Unfortunately your customer service is under zero. The one star is for the 3 other great hard working guys. read more

I've been coming here for a few years now, all the way from Chula Vista, and will continue to do so. Alfred is smart, professional, efficient, and really takes care of you. I usually schedule an appointment but this year I wasn't able to so I came as a walk-in. I was in and out in 2 hours. Highly recommend! read more

Excellent service, has a parking lot, close to tax cut off appointment was two weeks out from when called to schedule. Sam is great! Highly recommend read more

Sarmad aka Sam did my taxes he is very helpful and makes sure that no stone is untouched. Very professional and humble person.

I've been going here for almost 10 years. Alfred has ALWAYS given THEE best customer service, he remembers you, he remembers your family, and he always has your best interests at heart, while remaining honest about your financial limitations and potential. You're guaranteed to leave satisfied because of his guidance. read more

This place sucks you wait for forever just to tell you you need something else or that they can't do it that day definitely deserve a one star there services do not deserve a 5 star surprised how they are still in business even though they don't know how to run one read more

Alfred is awesome! I go here every year to do my taxes and so does everyone else I know. He is knowledgeable, friendly, and professional. I also hear his brother Andre is just as good. I recommend making an appt. because they get very busy due to their popularity. This year I tested my luck by stopping by in the middle of the afternoon on a weekday and saw they were closed. I caught Alfred leaving and he dropped his plans to do my partners and my taxes. That is just the kind of guy he is! Thank you!!!! Fyi taxes are $120 and worth every penny! Don't forget to leave a tip!! read more

I still come here after 7 years... I recommend Alfred to all my friends to this place. Alfred gets at least 3 new customers a year from me. Call and book him early. He's a WANTED and very BUSY man during tax time. He's an advisor who has helped me and all my friends make smart decisions to have financial success. Thank you Alfred for all that you do. :) read more

Best experience I've ever had doing my taxes hands down! I'm so glad my friend referred me. Between Alfred and his front desk guy i had the loveliest experience. So patient and kind. Not to mention he does everything to help you get the best bang for your buck. read more

I have been seeing Alfred for the past 6 years. In the last two years I became self-employed and Alfred has done a wonderful job in supporting me with my taxes! I won't go to anybody else! read more

I have been a loyal customer to Shammas Bookkeeping and Tax Services for many years now. I highly advise new customers to make an appointment in January of every year to be seen before April 15th. If you do not have an appointment you can take a chance at being seen by the first available accountant, IF an appointment is a "no-show", however, I don't recommend walk-ins as they are not as welcome during peak season. I've witness people sit and wait for six-plus hours. These guys are popular because they are tri-lingual and have you (the customer) in their best interest. read more

3 years with Andrea and planning to stay this year for tax, very good experience and costumer service

This is the worst place for taxes. You will be very disappointed by their rude customer service. The place smells like cigarettes and never follow appointment schedules. Very unprofessional tax service. Don't bother with walk in appointments because you will wait 7hours. read more

Alfred Shammas has been preparing my taxes for years now. He's excellent. My entire family comes to him for his expertise. He's very popular because he is THAT good, so make sure to schedule an appointment. He's funny too, so he makes getting your taxes done enjoyable. read more

We decided to let a professional start doing our taxes and bookkeeping, and my only thought now is why didn't I do this sooner. Andre is beyond amazing. We saved money on our taxes, and got a business plan and corporate restructuring plan that is saving us a lot moving forward. These guys are the best! read more

Andre have been doing my taxes for 3 years now and planning on coming back next year. He gets me the maximum return and also helped out with my business plan, booking, licensing etc. He is very professional and the best at what he does. I recommend Andre to everyone. Thank you for all that you do. read more

Amazing service did my paper work very professionally thank you so much forbthe service

An amazing smart team working here, they know what they are doing and put the client first. Alfred is the guy you want to talk to.