1. Shammas Bureau

    1. Shammas Bureau

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    El Cajon, CA

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    Shammas Bureau

    4.3 (72 reviews)
    Open 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Shammas Bureau

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    Shammas Bureau Photos

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    4.0
    (46 reviews)
    Tax Law
    Responds in about 10 mins
    4.0
    (18 reviews)
    Accountants
    Responds in about 30 mins
    5.0
    (2 reviews)
    Business Consulting
    Responds in about 9 hrs
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    Pulled up 30 minutes early for appointment just to see this paper
    Prescilla S.

    Called on 3/17/2025 to make an appointment with Andre shammas for Tuesday 5/6/2025 a couple months in advance, wanted to give this business a try because a good friend referred them. I had already made a tax appointment with my regular tax guy, but cancelled it since I heard great things about this business. Sad to say I was wrong and wasted a huge amount of my personal time!!! I received a confirmation text, reminding me of my appointment and to confirm I would still be going; a couple days before my appointment date, which I confirmed by replying to the text. I show up for my appointment time 30 minutes early mind you, just to be confused seeing papers taped on the doors that the office is closed!! I go inside and speak to someone in the office (they didn't give me a name or didn't even come out from whatever room they were in) and according to them Andre and his staff were sick for the day and that I would get a call back the next day to make another appointment. It blows my mind that they would think I want to make another appointment when they don't even have the decency to let me know my appointment had been cancelled, instead of me taking time out of my day, moving things around my schedule, just to show up to my cancelled appointment without any notice by this establishment. I would've been okay if they gave me an email, call, or text telling me that my appointment needed to be rescheduled, but they didn't. Not to mention that I never received a call the next day or that week from any staff to reschedule my appointment that they randomly cancelled without informing me. Definitely would not waste my time again. I don't recommend.

    Office

    If there is a zero star to put here, I will put it. This office is the worse. You have a receptionist who have an attitudes toward customers. Very loud and very unwelcoming. The waiting room is too small and you have to wait outside in the sun. They are never committed to their appointment time they schedule you for. The wait time takes hours and hours even when you had a scheduled appointment. The tax person never ever shows on time, and once you show up for your appointment, they tell you it is what is, you like it or leave it. Very rude and unprofessional. Stay away!

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    7 years ago

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    9 years ago

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    5 years ago

    This is by far the best tax place ! Ask for Andre ! He's amazing he takes care of all my families tax returns every year

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    7 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    8 years ago

    I love these guys - super awesome customer service and great results. They are super busy because of their great service.

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    5 years ago

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    7 years ago

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    7 years ago

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    9 years ago

    I love this place. Nadia is great! I've been coming here for a few years and they're all so knowledgeable!

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    8 years ago

    The freaking best. Go to these guys. Alfred is the man. They saved me the most and they are a genuinely nice family

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    8 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Shammas Bureau

    Any ballpark ranges of pricing for just filing taxes?

    Depending on your situation all prices are different. If you don't have any assets, you work for an employer, and you have no kids. The price should be around $100.00. It should probably only take less than 30 minutes. I would call the place just to… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Shammas Bureau

    I was referred to Alfred by my aunt and uncle and am very pleased to have chosen to bring my business to Shammas.

    Mentioned in 33 reviews

    Read more highlights

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    I had an outstanding experience with Dimov Tax Specialists. From the very beginning, the process…read morewas organized, efficient, and incredibly professional. What really stood out was the level of responsiveness and clarity -- every question was answered quickly and thoroughly, and nothing ever felt rushed or transactional. Kirill's work, in particular, was exceptional. He approached my situation with precision and depth, clearly understands complex tax matters, and provided thoughtful guidance tailored to my specific needs. He didn't just prepare forms -- he analyzed, explained, and ensured everything was optimized and compliant. That level of attention builds real confidence. Tax work can easily feel stressful or overwhelming, but with Kirill and the Dimov team, it felt structured and under control. I would absolutely recommend Dimov Tax Specialists to anyone looking for high-level expertise, strong communication, and meticulous execution.

    As a small business owner, I have been so impressed with Dimov Tax Specialists. From tax…read morepreparation and advisory services, to bookeeping support, they are very professional, prompt, and accurate. I've had many bad experiences with bookkeepers and tax preparares and I am confident now that I'm working with Dimov Tax Specialists that everything is being prepared accurately and in a way that will support the growth of my business. I can't recommend them enough for your bookkeeping needs. A great value!

    Best Team Tax

    Best Team Tax

    4.4
    (61 reviews)

    Love Best Team Tax! This is our second year working with Suzanne and she is amazing. Always has our…read morebest interest in mind. She is very knowledgeable and personable. We were in and out very quickly this year. (It helps streamline things when you have all your documents in order!). Her prices are very reasonable given how much she helps us save in taxes. We have been recommending her to our friends and family.

    For the past four years, my spouse and I have used Sue's tax services and have been very…read morepleased--up until this year. For the past two years, we've worked with her remotely after moving a few hours away. Unfortunately, this year was a completely different experience. Despite reaching out over a month before the tax deadline and providing all requested documents, nothing on our file was completed or even reviewed. Given that our returns are very similar year to year, this should have been a straightforward, turn-key process of updating numbers. Instead, we were repeatedly told our file was being worked on when it clearly was not. Her office also does not provide a secure portal or method for sending documents, so we created our own secure Google Drive to share everything. Based on activity, it appeared the documents were never even accessed, which prompted our patient but repeated check-ins, along with periodic emails that were ignored and never replied to. If email communication is not a strong suit, a phone call would have been appreciated--but we never received one and always had to initiate contact ourselves. During one of those calls, we even asked if we should come in person, and were assured it was not necessary and that she regularly handles remote clients. As the deadline approached, we were told an extension would be filed due to timing and the lack of completion due to how overwhelmed they were, however no one reached out to tell us this, we assumed ours would be completed on time. On April 14th, after being on hold for over 30 minutes, Sue finally told us the day before deadline that she was filing the extension while on the phone, collected our personal and banking information, and said she would confirm once it was submitted. That confirmation never came. The following morning (tax deadline), we called to follow up since we had not heard from her as promised. During that call, her admin staff placed my spouse on hold to check with Sue on the status of the extension. While on hold, the line was not muted and we overheard Sue say, "those effing people are a pain in my a**," clearly referring to us. When she came on the phone moments later, her tone was completely different. We were honestly shocked and confused--especially since we had simply been trying to confirm whether our extension had actually been filed after not receiving the promised confirmation the day before tax deadline. She then acted as if she didn't even know we had spoken the day before and told us we were simply on her "extension list." No extension had been filed, and no payment had been processed. On tax deadline, my spouse and I had to take it in our own hands and call the IRS to request the extension and give a best guess payment. Communication throughout this process with Best Team Tax was extremely poor. Emails went unanswered, calls were not returned, and we had to repeatedly follow up just to get vague or inconsistent updates. Staff were polite but unable to provide clear or accurate information. We are genuinely surprised by this experience, given how positive prior years have been. However, due to the lack of communication, follow-through with completing what we were told was being done, and lack of professionalism (cussing in the background, etc) we will no longer be using or recommending these services. Respectfully, we were once happy clients but after this year we are done and now are left to find someone else to do them for us at the last minute. We would have preferred transparency up front, if you didn't have the time or ability to complete.

    Whittaker Bookkeeping & Tax Service

    Whittaker Bookkeeping & Tax Service

    5.0
    (3 reviews)

    Liane Whittaker has been doing our bookkeeping and taxes since I saw her advertisement in The…read moreShepherd Yellow Pages in 2007. For 17 years she has come to our office once a week to enter our business and personal financial transactions and reconcile our books using Quickbooks. At the end of the year she prepares and files more than a dozen business and personal state and federal tax returns for our business and family members. Many of our friends use her tax services and rely on her good advice from her extensive experience and background in state and federal government services and in medical services. Our property manager uses her tax services for her business, and Liane prepares and files taxes for the non-profit organization we volunteer for. Liane attends the weeklong IRS Tax Seminar and the weeklong IRS Update School every year, so she is always armed with the latest information from the IRS about what and who they will be focusing on each year. She is an IRS Enrolled Agent. Many people using self-service tax programs are being shocked by the taxes the programs say they owe. Liane says that the self-service tax programs are calculating higher taxes for several reasons, one of the main ones being answering questions incorrectly. Preparing your own taxes is not a smart choice for an uninformed taxpayer. The IRS is changing the rules constantly. The self-service tax programs are not keeping up with the changes. If you call the IRS and ask for advice, you will get a different answer every time you call. You need to work with a professional who knows the rules, keeps up with the rules, and will represent you professionally, thoughtfully, and carefully if and when you have to deal with the IRS about an issue. Liane cares about her clients. She is in business to help people, not to get rich. You will find that she charges considerably less than every other tax service, and she knows the rules. She will prepare and file your taxes correctly. She doesn't charge for a consultation, so give her a call. You will be glad you did.

    Great service, Lilian takes care of our payroll and taxes for a great affordable price. Although…read moreher office might be out of her home, she still gets the job done better than any other bookkeeper I used to have.

    Shammas Bureau - taxservices - Updated July 2026

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