Dr Bittar is well mannered, professional, knowledgeable and caring. He immediately knew what my…read moreissue was, torn meniscus . Although his waiting room is full of patients I didn't feel rush. Dr Bittar took his time asked if I had any questions . He is kind and friendly . The receptionist Norma & Janet are attentive and helpful . I am grateful I was recommended to him.

I was highly recommended for knee surgery to visit Dr Bittar. He is experienced , knowledgeable and…read moreexplains treatments in a manner that a patient understands . His staff is very friendly and polite.

I had wrist surgery on the eighth…read more The staff was super helpful and made sure I was comfortable. After the procedure, I left home with a packet of documents. When I opened the packet, there was a get well soon card and instructions an information about postop surgery. Everybody was super kind, and everybody made sure I was very comfortable. If anyone from there is reading this, thank you so much. I appreciate everything you guys have done.

They waited until two days before scheduled surgery date for them to say they don't take my…read moreinsurance. They knew about the surgery for a month. I already took the time off from work. Now I have to find a another facility ASAP

I have been a patient at Facey for almost 30 years, but over the past 5-6 years it has become…read morenearly impossible to schedule appointments within a reasonable timeframe. At this point, it's almost laughable! Appointments (especially with any specialists) are now booked four months or more out. I scheduled a first-time consultation with Dr. Sofia Avitia for 12/26/2025. I made this appointment back in September! Then, on Wednesday 11/26 I received a call in the afternoon informing me that the doctor would not be available on 12/26 and that I would need call to reschedule. When I called them back on Monday 12/1 after returning home Thanksgiving vacation, I was told the next available appointment was March 6th!!! Keep in mind, I'm seeking this appointment because I'm having swallowing issues. So after scheduling in September, I now cannot be seen until March, which comes out to reaching a six-month window. This is exactly why I say the scheduling situation has almost become laughable and completely unacceptable. I went ahead and grabbed the March 6 appointment just in case I cannot find another doctor sooner, but given my symptoms, I have no choice but to search for someone who can see me within a reasonable amount of time. Considering the inconvenience, I expected at least some level of priority, but instead I felt like I was treated as if I were calling to make an initial appointment all over again. What is really going on at Facey? It is now almost impossible to make any appointment at a reasonable time. I honestly believe they will soon reach a six month scheduling window, which is crazy.

I went with Facey Medical Group for my prenatal, delivery, and postnatal care after I had to switch…read moremy insurance early on and my then-current obgyn was no longer covered. I had a positive experience all around - a couple minor things/events could've been better but nothing to dissuade me from continuing to seek care here. In the first half of my prenatal care I saw Cassandra Chen - her and Claudia (medical assistant) were absolute joys to see and I always felt well taken care of. I started seeing the practice doctors after week 28, rotating through so I could meet as many as possible before delivery, since I didn't know who would be on call the day-of. I especially enjoyed seeing Dr Kazadi and Dr Tuso. My delivery day doctors ended up being ones I didn't previously meet but they were just as nice as all the others. I plan to continue my care with Facey for any obgyn needs.

If you are looking to wait 2-3 hours for your scheduled appointment to begin, then this is the…read moreplace for you! If you value your time and are in search of a practice that respects that, then this review is for you. I had a very disappointing experience at the Los Angeles Orthopedic Surgery Specialists Valencia location today, and I feel compelled to share it as a warning to others. I arrived on time for a 10:30 AM follow-up appointment for my child with Dr. Yixi Lu. At check-in, I was told by Christely in the front office that the doctor was running "about 10 minutes behind," which seemed reasonable based on a prior visit where the wait was minimal. Unfortunately, that estimate was completely inaccurate. We ended up waiting over 40 minutes with zero communication from the front desk, while multiple patients were called back ahead of us. When I went up to ask for an update, I was told by a very passive-toned Christely, "Oh, yeah it's a bit of a wait right now for some reason," and then reassured that we were "next." I specifically asked if that was certain, as we couldn't wait much longer, and was told yes. Within minutes, several more patients were called back ahead of us. At that point, we had been waiting over an hour past our scheduled appointment time. When I returned to the front desk again, I spoke with Viridiana. I was met with a half-hearted apology and another vague response: "let me check our system, she might be up next." No real accountability, no explanation. And of course my child was, in fact, not "next". She was not even able to verify a timeline of when she would be able to be seen. Just to note, this appointment was scheduled three weeks ago. And we arrived -on time-. What was most surprising was being told by Viridiana while attempting to reschedule was that I should "always plan for at least a 2-3 hour wait" and to "think of the office as more of a triage." This was never communicated beforehand and did not reflect my previous experience at this office. There is also no indicator of this information available on the website. If that is truly the expectation, it should be made clear to patients in advance, not after they've already waited over an hour. The lack of communication, inaccurate wait time estimates, and overall indifference from the staff were extremely frustrating, disappointing, and highly disrespectful. I took time out of my workday to be there on time, and that respect was not reciprocated in any way. I expected a much higher level of professionalism and consideration for patients' time. Unfortunately, this experience fell far short of the standard. I sent a very detailed email to Wendy Castellanos, who apparently is the Senior Director of Medical Affairs regarding my poor experience. Hopefully she will be quick to address this matter with Christely, Viridiana, and the rest of the team. Hopefully this insight on LA Ortho helps someone else who is a busy parent and prefers for their time to not be wasted and disregarded so carelessly. Beware!

Super pleased with Dr. Sugi, staff member Jose and the front desk staff! We went there for my son's…read morebroken arm and the doctor and assistant were very nice, great bedside manner, and kind to my son. There was no long waits or anything--we were in and out in less than 40 minutes total. So glad we went here.

I receive a great level of care and compassion from the staff. I'm very appreciative of their care…read moreand support. Sometimes their appointment line gets bombarded, so my main suggestion is that they consider adding a new phone line. I've had to wait up to 30 minutes just to get someone to book me an appointment. Would it was easier like doing it online. Other than that, the staff and everyone is great. Highly recommend!

I would not recommend this facility. Doctors are too busy for you. Once they see you, you are on…read moreyour own, no call back/follow up when they tell they will, you have to be persistent.

At the start, everything was as expected. We were in for some varicose vein treatment. We were…read moreinformed that the scheduler will call the next day for schedule the procedure. No one called. Then about 5 days later we got a call from their Scheduler Rhonda. She said we had to get a blood test from our physician? Also that we had to call the anesthesiologist to find out how we were going to be charged? We called our physician and was told that he would not consent to blood work he doesn't know anything about. We called and called and left messages to the anesthesiologist. NOTHING. We called back to the office to try and reschedule. The Santa Clarita office never answers the phone. Their answering service days they are out to lunch from 12-2pm. We call back after 2pm and no one answered. We called the Tarzana office to find out what happened and to reschedule. We explained the issues and Magina at the office apologized and explained that there was a miscommunication. That they would send the blood test over to our physician's office. Which by the way wasn't received. She said Rhona, the scheduler, miscommunicated. Nevertheless we were told we would get a call from here the next morning. We never got one. So, we called the Tarzana office again. Then we were greeted by a very unprofessional staff member who was not only rude but borderline racist. She made smirky remarks and hung up the phone. Wow!. So we called back and explained. They simply say, they don't know who answered the call. Why is it so hard to reschedule? Why were we mistreated and why is it so hard to get in touch with the right person? This is so not consistent with the reviews that I read. Something is very wrong here. Someone didn't do their job and someone lied. I don't like to make bad reviews. The doctor may be good but the staff needs help. This is by far the worst experience I had with a doctor's office over trying to reschedule. We had no choice but to cancel. Even if they try to talk to the staff, those staff members would still hold a grudge. You lost a patient over a simple rescheduling matter that could have prevented a whole ball of mess.

This was the best treatment I've ever had. Dr Nassaura is a first class surgeon and tells it like…read moreit is. That's the way I am and the way I like to be treated. He performed a procedure on me and it was just like he said it would be and successful. I have one more to do and look forward to it. First class staff and all very nice and helpful. I couldn't say enough nice things about the whole group and recommend them highly Ric Drasin (Professional Wrestler) and I've had my share of injuries

I came in today to find out more about low dose radiation therapy for my arthritis. Keegan and…read moreDesiree at the front desk were very friendly; nurse Julie was also very friendly and helpful; Dr. Tao spent a lot of time with me explaining the treatment. I've had nothing but good experiences with KECK Medicine. Thanks, all. Dan Carrison

Oh my goodness i can't say enough good! i found the best care givers for my cancer care! Doctor…read moreAmanda Woodworth team is just plain amazing! i have never had a team that works to make you feel loved and cared for! i love everyone in this facility!

Thank You Dr Senofsky, I got the bit of a run around from…read morefrom my GP and an emergency room before I came to you. No one seemed to think my problem was any big deal. You took one look and told me I was having surgery the next day. You were the only one who seemed to care and realize my situation was very serious. You were kind, explained everything to me, and the next day you took care of my problem. You did a great job and I'm all fixed now. Good to know the You treat people with respect and concern. That's not the case with many people in this field these days. Thank You again.

Dr Senofsky made me feel very comfortable with him and the decision to choose a lumpectomy. He mad…read moreme and my young adult sons feel confident that the cancer would be gone. My pain was minimal and my scar looks amazing at only 21 days out. I would highly recommend Dr Senofsky. He's very caring and you can tell every patient is important to him. And getting them the best outcome and best future is his top priority.

I had a consultation with Dr. Singh for hernia surgery. The receptionist processed my insurance & I…read morethen sat literally in front of her for over an hour, as they'd booked multiple patients into the same time slot. She later called me to clarify details of our insurance. But at no point did she mention that Dr. Singh is not in our network, so I was going to pay more than quadruple what I'd expected for the consultation, which would also be a complete waste of time/money as I obviously couldn't afford to go ahead with the surgery without coverage. When I called the receptionist, she insisted that it's the patient's obligation to know if the doctor is in-network. But wouldn't it have been common human decency to mention, during all that time I sat in that waiting room, "By the way, Dr. Singh is not in your network, so you're wasting your time & are going to get a huge bill"?

Very unprofessional. Medical assistant informed DR his next appointment has arrived "Yes, I know my…read morepatient is here they can wait." EXCUSE ME MY APPOINTMENT WAS 30 MINUTES AGO. I left.