I just got off the phone with the KINDEST gentleman named Eric!…read more I have quite a unique situation with my clothing repair... He was so nice & politely recommended another repair shop that does reweaving. I think his kindness is a lost art! Though he could not help me today... I will be using him for all my future tailoring needs! Invaluable service & kindness! Thank You, Eric!

There are only a handful of tailors in the city whom are qualified to take in a blazer or suit and…read morethis was one of two that were highly recommended to me. They did a fantastic job with resizing suit jackets of mine and taking in the sides. Better work than could have been done at previous places I've gone. The suit was ready on exactly the day they said and the price for their work was unbelievably low. Will definitely be using these guys again!

the best specialists in the world!!!!!!! Gidal- number one!!!! Vita- super professional and super…read morehelper!!!! only here you can fix everything!!!!!! thank you!!!!

WARNING: STAY AWAY if you have an expensive item to be altered! The owner seemed to know just…read morewhere and how to alter this evening gown by the way he carefully pinned it. However, when I picked it up, it was as if someone else had interpreted his instructions. Where it had been pinned to take in the sides there were no changes. It was exactly as I brought it in. The hem was shortened a bit too short and now couldn't be lengthened. I also brought in a 3/4 length cashmere coat which needed to be narrowed down the sides. i picked it up with the gown. He had narrowed it so much I could no longer button it. He had cut the inside seams so they couldn't be let out. I brought it in being too big. He altered it so now it was too small.He offered to pay me for it but not an amount to rebuy a similar quality. He prides himself on making quality suits. Yet his serious mistakes call his tailoring expertise into serious question.

Excellent craftsmanship from people who have served the Loop for a couple of generations now. Keep…read morelocal tailors! We need them.

Grand Master! I was…read moreshipped a Size 36 pants by mistake and needed them tailored down to fit my 32 waist. I only had four days to get them tailored, both in the waist and the length. Paul Chang took the time to explain to me what he had to do and to make sure I knew that it was a complicated process. I trusted his expertise and he told me he would have them completed within my timeframe. I picked them up today and they were completed perfectly. The waist fits comfortably and the length was spot on. I was happy with the price he quoted on such short notice, he completed them in three days. Very happy and would take all my tailoring needs to his shop.

Best tailor in Chicago! Have been a customer for many years. Always gets my alterations right…read more Highly recommend!

I am rating this business one star for their very poor customer service and adding one star to give…read morethem the benefit of the doubt since I have not given my business to them. I drove from the Northside of the city, paid for parking, aiming for a superior overall experience. Not only they did not provide that experience, but the gentleman by the name Nick made no effort to show any interest to my business. Pricing quoted was on the high side but expected for the area. I was recommended this place by another business, but I regret to say I don't remember experiencing such bad customer service. Other reviews I just read resonate with my experience. Long story short, I will not give them my business which seems to be what they want anyway.

My dress was very well done but they charged me $140 for a simple hem. I was too shocked and…read moreconfused and quite a bit embarrassed to ask what the reason for the charge was. They did not indicate there would be any sort of up charge or that it was a rush order or anything like that. It was ready early and done well... but it was 150% of the original cost of the dress. Iwas hoping that I could at least wear it to a few more weddings so that I didn't feel like I took such a big financial loss but alas it did not survive a very fun wedding (lol). I cannot afford to return here again and did confirm with 3 friends that they were charged the normal $40-50 for a hem at their respective tailors just in case I wasn't aware of some sort of crazy inflation on tailoring. Be sure to ask ahead of time what the charges will be so they don't take advantage of you or whatever it was that happened to me here!

I had a linen suit tailored and they did a great job. Everyone is so nice and helpful. The suit…read morefits perfectly. That being said - and look at other recent reviews of this place, because there's a theme - their pricing is moronic. Had my jacket brought in, sleeves lengthened and pant thighs brought in. $200 for that... that should be no more than $125. They don't post their prices and they hand write their receipt so they have freedom to charge whatever they want right there and it's a tough position to negotiate when the receipt is already written and you're standing there. They do a nice job but there are several other places in the neighborhood that are much cheaper. I would recommend elsewhere.

Quality work, quick turnaround! Love coming here for tailoring. Hours are good and usually can pay…read morewith cash.

Let me start by saying my review is not based on the quality of work, but the administrative…read moremismanagement or problems with payment I've experienced. I am typically a gracious customer of most business and would love to give the customer service person the benefit of the doubt, but something has to be wrong here. I got a suit tailored here for $100, and the work was fantastic. It came out exactly as desired and the process was smooth. But when I came to pay, somehow, their credit card system denied each of my cards twice. In front of others. It was mortifying and I have never had problem with using the CHIP in my cards before or since. I mention this because magnetic strips have problems, sure, but the chip on three cards each failing twice is impossible. Somehow anticipating this, I brought a check book and wrote a check and left. Now, a month later, I receive a text message alledging my check bounced that I owe an administrative fee of $12 on top of the original payment. I have the check deposit images in my account. I sent them via text to Tails. I spoke on the phone to the lady at Tails. Tails has my money. While I'm not saying it's possible there is some kind of snafu here, the snafu, at this point, has a very small chance of being my fault. I've never experienced this before and don't understand how this could be so messy administratively. Again, the work was good but everything after that was crazy. I'm even worried this is somehow a scam, but my hunch is Tails is just... not properly set to do business. I do not think I will be bringing things here again. Taking my money properly should not be so hard.

I had a Holiday dress that needed an alteration and I called to make an appointment knowing its a…read morebusy time of year. Oscar was so kind and said to "come on over" so I did. The shop is located on the mezzanine level near the CTA station on Clark & Lake (the Loop). As I opened the door, Oscar came up to the front and greeted me, asked me to try the dress and was completely honest with me that the dress was not an easy alteration and it would be very costly to do. I appreciate that. There's many places that would just do it and charge bigtime! Not here... Oscar said he won't risk his reputation and will be honest with everyone. He also said he isn't sure he could get it to me in time either and suggested I save myself the headache and expense, to perhaps find a different dress for my Holiday Party. One thing is for sure: Oscar wants to do honest work! I'll be back when I need a good tailor.

This is a master tailor with years of expertise and genuine artistry in his craft. I brought in an…read moreimportant suit for an upcoming work trip, and he delivered exceptional results--quickly and efficiently. I highly recommend this shop and will definitely be returning. 10/10 experience!

My fiancé and I both worked with Arthur and Lucca for our wedding alterations; myself for my…read morewedding dress and him for a custom tuxedo. They were an absolute pleasure to work with, walking us through every step in great detail and accommodating with multiple rounds of alterations as needed until we were perfectly satisfied with the final result. Plus everyone is so nice there! We have also recommended Arthur and Lucca to multiple family members who are now getting their suits and tuxes through them, and have been so pleased to work with them too! 10 out of 10 recommend!!!

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.