Rushed a dress from a Poshmark seller ahead of an event, just to try it on and have 1"-2" of…read moreawkward puckering on the front of the bodice. It was both too much fabric, and weird pulling on the center seam. Stitch N Ready not only turned around the alteration in effectively a day (picked up next business day), but it lays even better than expected. SO happy and appreciative for their service.

Came here to get a dress altered and overall the actual alteration work was done well. I needed the…read moredress taken in slightly around the bust and waist area and it cost me $90. The dress fit perfectly afterward and they completed it within a week, earlier than the pickup date I had asked for. The main issue for me was the organization during pickup. I received a text saying my dress was ready, but when I arrived they brought out a completely different piece of clothing even after I clearly described my dress. Turns out they had mixed up the name tags between my dress and someone else's. I ended up going to the back with them and immediately spotted my dress myself. I pointed it out and they asked if I was sure it was mine, which was a little strange. Then they asked me to try it on. At first I thought they just wanted to confirm the alterations looked right, but it turned out they wanted to see if it fit me to determine whether it was actually my dress. Thankfully it fit like a glove. Even after that, they still seemed unsure so I showed Yelp messages I had previously sent with photos of the dress, along with my receipt and even how much I paid. I usually throw receipts away, so thank goodness I still had it. After confirming in multiple different ways, they finally let me take my dress home. Another woman was also there picking up clothing after receiving a text notification and they were struggling to locate her item too, so it didn't seem like an isolated issue. Overall, I think the tailoring work itself is solid, but the shop felt pretty disorganized. The guy working there did apologize before I left, which I appreciated, but the whole process of having to repeatedly prove the dress was mine was definitely frustrating.

Buyer Beware Our…read moregroup needed 2 bridesmaid dresses tailored for an upcoming wedding. Akram Hanna told us that walk-ins were welcome and accepted the dresses for inspection to determine a price. During this interaction, no consultation fee was mentioned, no credit cards were taken, and no agreements were signed. Note that there is also no service fee or consultation fee mentioned on the company website. However, upon receiving a call with the estimate, the prices were far above what we were willing to spend, so we let them know that we'd shop elsewhere based solely on the cost of the alterations. Unfortunately, the dresses were then, for lack of a better phrase, held hostage. The company's response was that "for wasting their time" $60 per dress needed to be paid before getting our property back. No tailoring had been started, and again, no previous mention of added cost had occurred. After significant back and forth, a member of our group went to collect the unaltered dresses in-person. The company still refused to return the expensive dresses and out of panic, she ended up paying $20 per dress for their safe return. During this process, the staff berated her and were extremely unprofessional. This unethical business practice borders on thievery, and we now feel completely taken advantage of, and frankly, extorted. I would recommend everyone to stay far away from Akram Hanna unless you enjoy exorbitant hidden fees, shockingly rude staff, and a ransom for the return of your unaltered property.

I'll keep it simple and direct: - Many of the high fashion…read morestores on Oak Street outsource their tailoring to Akram - I can be detailed and perfectionistic and I drive an hour each way from the suburbs to have my alternations done here

Quick turnaround, reasonable prices, quality service (simple hemming). Will return for future…read morealterations

They did a fantastic job with a skirt, dress and pants of mine. Quick turnaround, professional…read morestaff, at a reasonable price. Highly recommend.

I just got off the phone with the KINDEST gentleman named Eric!…read more I have quite a unique situation with my clothing repair... He was so nice & politely recommended another repair shop that does reweaving. I think his kindness is a lost art! Though he could not help me today... I will be using him for all my future tailoring needs! Invaluable service & kindness! Thank You, Eric!

There are only a handful of tailors in the city whom are qualified to take in a blazer or suit and…read morethis was one of two that were highly recommended to me. They did a fantastic job with resizing suit jackets of mine and taking in the sides. Better work than could have been done at previous places I've gone. The suit was ready on exactly the day they said and the price for their work was unbelievably low. Will definitely be using these guys again!

I had a spot on by blouse that no one could get out they were able to get it out, very happy with…read morethe service. Nancy S

Extremely disappointing experience. They broke the zipper on one of our jackets and while they…read moreagreed to fix it, the bigger issue was how they handled the situation. We're now without a winter jacket for another week because of their mistake, and management was incredibly rude and dismissive when we brought it up. They offered no discount or acknowledgment of the inconvenience their mistake caused. The lack of professionalism and customer service was shocking. We won't be returning and would not recommend this place.

**RESPONSE REQUESTED**…read more I've been having my clothes tailored at Imperial Cleaners on Dearborn for a few years and they do the best work on my pieces. I was so sad to hear Imperial Cleaners is under new ownership as I really like the last owners, and I REALLY loved the way they tailored my clothes.If anyone knows where the former tailor is now working, please share!!!I'd love to continue seeing them at their new location.

Beautiful cleaning & Dry Cleaning. Even factoring in the high qualities of their service, the…read moreprices seem high for my female sweaters. And the other hand, my husband laundered business shirts are incredibly INexpensive.

Best tailor in Chicago! Have been a customer for many years. Always gets my alterations right…read more Highly recommend!

I am rating this business one star for their very poor customer service and adding one star to give…read morethem the benefit of the doubt since I have not given my business to them. I drove from the Northside of the city, paid for parking, aiming for a superior overall experience. Not only they did not provide that experience, but the gentleman by the name Nick made no effort to show any interest to my business. Pricing quoted was on the high side but expected for the area. I was recommended this place by another business, but I regret to say I don't remember experiencing such bad customer service. Other reviews I just read resonate with my experience. Long story short, I will not give them my business which seems to be what they want anyway.