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    Shannon Martin, Crnp

    5.0 (1 review)
    Closed Closed

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    8 years ago

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    Maryland Primary Care Physicians - MPCP Bowie Providers

    Maryland Primary Care Physicians

    2.3(32 reviews)
    0.2 mi

    Largo location: Two…read morestars. Giving this two stars instead of one because the doctor is excellent and makes you feel heard once you finally see him. However, the wait times are unacceptable. I arrived at 11:52 am for my noon appointment and I am still sitting in the exam room at 2:00 PM waiting to see the doctor. At no time did anyone come into the exam room to apologize or explain Dr Takem has been held up by a difficult case. If this wasn't for an urgent medical issue, I would have walked out. Update: I decided to leave around 2:10 PM. I went to the front desk to reschedule for an early morning appointment so that I will be sure to be seen at a reasonable time. Today is June 7 and their next available is not until the end of July. I stated before this is an urgent health matter so I had no other choice but to turn around and come back to the exam room to wait. He is a good doctor, but it appears that they are scheduling patients on top of each other and it's unprofessional.

    Wow, I was on hold waiting to schedule an appointment and the reviews popped up! I am shocked and…read moresadden to see so many people rate this office so low. I have been coming to the Bowie Office Probably Over 10 years! I have to admit, there are times when I have had to hold for 10 minutes but I have never experience the rudeness or disrespect. What I have experienced is calling my doctor at the beginning of Covid19 because I was very sick. However because I did not have a high temp (my norm runs about 95, I was at 100 for me, it was high.) I was not considered a priority at the ER! I called my Dr. at MPC in Bowie, who told me to come to the back door, took my temp, took the nose swab and sent me back to the ER with a note! I was told, don't read-it, give it straight to check-in. I don't know what it said but I was finally tested and had Covid. I know, when I was a new patient and saw my Dr. I was given labs early afternoon which included blood work. My doctor, read my labs and left a message that I needed to come back to the office and she would wait for me. I got the message after 7pm but went by. I was pre-diabetic and she wanted me to have medication on the cruise. See she remembered a previous conversations about me trying new deserts when I cruise. I can call my Dr., send messages for my mom, dad or myself and get answers or appointments. BTW - she/they treat my parents and my husband. There have been changes with the staff but I have no doubt, it will be corrected. They take great care of us.

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    Maryland Primary Care Physicians - MPCP Bowie Waiting Area

    MPCP Bowie Waiting Area

    Maryland Primary Care Physicians
    Maryland Primary Care Physicians - Maryland Primary Care Physicians Bowie Office

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    Maryland Primary Care Physicians Bowie Office

    CoreLife - Took time out of my workday, arrived 7 minutes late, and the appointment was no longer active.

    CoreLife

    1.9(9 reviews)
    2.6 mi

    I wanted to provide an updated review:…read more I wanted to share some constructive feedback about my experience at the CoreLife Bowie location. When I first started, I had a great experience with Nurse Priscilla. She was attentive, took the time to listen to my concerns, and made me feel comfortable and supported. I am now seeing Nurse Sonia (a new nurse at the location), who has been very attentive and provides excellent care. I appreciate both of them and the care they have provided. The two dietitians (Lauren & Constance) have been phenomenal, and Candace is always willing to help and find solutions whenever an issue comes up (ie billing issues, prescription refill, etc.). Their consistency and willingness to support patients are truly appreciated. One area I would like to see improved is nurse retention. The amount of nurse turnover at the Bowie location has been noticeable, and as a patient, it can be difficult and somewhat discouraging to continually adjust to new nurses and rebuild that level of comfort and trust. I understand that staffing changes happen, but consistency is important when receiving ongoing care. I am not looking to change locations. I like the Bowie location and appreciate the staff who have taken care of me. I simply wanted to share this feedback with the owners and management because I believe frequent nurse turnover impacts the patient experience. I hope there can be a focus on retaining nursing staff and creating more consistency for both the patients and the team. Overall, I appreciate the staff who continue to provide excellent care, and I hope this feedback is received in the constructive spirit in which it is intended.

    It pains me to give poor reviews, but I believe in community engagement and awareness. If you're…read moreconsidering this clinic, please read the reviews here. Most of the experiences are pretty similar. I came here 2 years ago and the experience wasn't great so I stopped. I thought I could give this place a try again and it's one of the biggest regrets of my life. I was slapped with nearly $800 bill for just 2 visits that was Google-able. The information I got was universal. I had thought maybe it would be customized to my body's need because they took those fancy body measurement (muscle, water, fat...) but the information I got wasn't something I didn't know. The dietitian and the nurse/doctor were friendly, and I couldn't say the same for the front desk. I felt like one of the front desk worker didn't want me there. I also felt the processing of billing was taken slowly. My appointments between them 2 was like 3 weeks later or month even and I was never notified of $400+ bill UNTIL my 2nd visit was over. This lacks of transparency. I didn't have this issue 2 years ago so imagine to my surprise to a nearly $800 bill that was PREVENTABLE! Lack of communication and lack of transparency. When I learned my bill was $468 I immediately emailed them to cancel it and they did not respond until I got a reminder "your appointment is coming up in 5 days". I already emailed them a week or two ago so I sent them another email and they finally responded saying my appointment was cancelled and then said here's your bill of nearly $800. Such a disappointment and I felt I was taken advantage of. I will be calling my insurance and hope for good news and I appreciate them allowing me to make payment plan. Will I ever return? Never again. Even if my insurance covers it because I was hoping for a customization and the information I received is also Google-able or ChatGPT-able as well. Save your Benjamin's and George's, y'all!!

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    CoreLife

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    Shannon Martin, Crnp - nursepractitioner - Updated September 2026

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