I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

Awesome experience. My riding lawnmower stopped working the other day. Called Totally Tools…read morebecause of previous service I was satisfied with. They picked up my lawnmower on a Sunday and returned it to me fixed in less then 24 hours. That is absolutely amazing. I also appreciated that they called me to quote me a price for repairs to get my approval before performing any work. Pick up and drop off service available. Pricing was very fair. This has been my second experience with Totally Tools and I have been thoroughly impressed. Any small engine repairs needed this is the place to go.

I have had repairs done at totally Tools several times.everyone is extremely knowledgeable and…read morefriendly even if you have a question Mark will answer it for you or any of his employees. I just had a set of snowblower tires put on Everything was done perfectly and they took the time to explain exactly what needed to be done to get them on correctly. they were fast and very fair with their pricing i highly recommend using their service.

I have always been a fan of small local stores and a loyal customer of Hectors since they were on…read morePayne Ave in North Tonawanda. I understand there is a salt shortage and they are trying to be fair... After 3 phone calls about a shipment they were receiving today, I was told to call back and talk to the manager. I work up the street from this location and asked for 1 bag to be set aside for me to be picked up on my lunch and was told "no that's not fair to everyone else"... The bag was for my 93yr old father, to keep his walkway clear when I take him to Roswell... I will never spend a penny in any of these stores again! Totally ridiculous!

Stopped in for a set of keys to be made for our house. The staff were friendly and helpful. We…read moretalked about the Super Bowl and who might win. My cost was under $7.00 but I got the fancy keys. Place was organized and clean. I try to go there before chain stores because it's in my neighborhood.

You go here instead of Home Depot for the customer service, convenient store size and to support a…read morelocal business. The rewards program, if you take advantage of it, makes pricing comparable to the big box hardware stores. Location location location. Whenever you can avoid the traffic of transit rd in Lockport I think that puts a check in the pros column too.

I have the best luck here! Excellent staff. Hav been doing some home remodeling projects and this…read moreplace has been wonderful!

Very happy with price and service. Had a issue with the washer I bought from him a couple months…read moreafter I purchased. Even though it was out of warranty he came out the same day to fix the problem and even took a look at a different Appliance I had. It's a little easier buying a used appliance from someone when you know they stand by their products.

Came across this store by accident and one week later I was glad I did. they had exactly what I was…read morelooking for at an outstanding price. delivered my washing machine, took the old one out. Very respectful, professional owner. Highly recommend and will stop in again.

I'd give this place 10 stars if I could. Hard to believe the fridge I bought is used, it's so clean…read moreit sparkles. Really great price, plus Duda is so easy to deal with. On time delivery, too. Weird I know, but I won't be bothered when some other appliance needs replacing, because I'll go back there for sure.

I haven't even made my purchase yet but I'm already sold. This guy literally came to my house after…read morehe closed up for the day to see if the dryer I wanted would hook up here. He even told me why my current dryer wasn't working and basically talked himself out of a sale (I got the dryer for free, it's super old, and I am still getting one from him Monday). All of his appliances are spotless and priced extremely reasonably. I don't think he had a dryer in stock that was more than three hundred bucks. He also has a thirty day guarantee on everything which is insane for used stuff. He does the repairing / refurbishing himself so he must be very competent and confident in his skill set. I never thought I would ever think or write or say this next statement but: I can't wait to purchase a major appliance Monday. Awesome place, awesome guy, and awesome prices.

I am reviewing the Hectors on French because that's the one I go to most often but this review…read moreapplies to all the Hector's I have been in which are most in the area. Hector's has been my "go to" store for everything I need to fix something for 25 years if I am serious about getting what I need quickly and as efficiently as possible. They pack an enormous amount of useful items in comparatively smaller stores than Home Depot, Lowes or even Valu but you don't feel you are in "cluttered" stores. Everything is kept organized so you can find things quickly. They hire people that know exactly what you need and if they don't they are not afraid to ask the senior staffer. I have never left a store without either the exact item or items I need to complete the task or the knowledge to go exactly where I need to for whatever I am searching for that day. I do still visit the big chains for sale items on occasion but I feel when I go into those stores there is sensory overload with all the items and sheer size of the that I many times forget what I went there for in the first place!! The other thing that drives me to madness is the inability to find somebody to ask a question in the area I am looking. Sure I can find somebody for a question I have about some electrical project but I usually have to walk to the other side of the store before I find somebody and then that guy has to put a call out on the radio to the people who can handle electrical and maybe just maybe I will get an associate in the electrical area in 10-20 minutes. Go to Hectors for anything you need and I am sure you will walk out a happy camper in a fraction of the time it would of taken you with other places.

Called over 20 times during business hours. They just let it ring, then hang up. So I drove over…read morethere and called while I was in the store. I saw the clerk walk over to the ringing phone and press a button - and poof my call was dropped!

The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.