Came in as a walk in and live out of town, it was only a 10 minute wait. Helen did my full set of…read morenails off a picture I showed her and they turned out exactly the way I asked! (I should have had her paint the nail bed pink as she suggested to hide my nail line but I still love them). She was so friendly and had me out of there in time to pick up my grand daughter from volleyball practice. I highly recommend this salon and wish I lived in NB!

Everything about this business from mani/pedi to waxing and all their services to the employees is…read morethe best in town! Ms. Helen's work is amazing and always makes me and whoever I bring feel better walking out of their doors! I've been going to Lotus River Day Spa & Nails for over 10 years and I won't go anywhere else until for whatever reason I can't go there anymore... They go above and beyond for me every time and always make sure my experience that day is top notch! 100% highly recommend this business!! -Rachel D

Visited Grand Nail Lounge for the first time today and had a pleasant experience. The location is…read moreconvenient, the salon wasn't too busy, and the owners were friendly and welcoming. I enjoyed the deluxe pedicure, which was relaxing and well done. I did have some confusion with my manicure service, as I didn't receive any hand message with my dip manicure. I liked that they have a brochure with the details on pricing and they itemize cost on the receipt. I believe pricing was average for New Braunfels. My technician, Anna, was kind, and overall the atmosphere was calm and enjoyable. I would return and just confirm my services next time.

As soon as I walked in the staff were friendly, then became pushy very quickly, they asked if I…read morewanted a pedicure with my full set, I told them no, they said I need a pedicure it will be nice, I said no again, the third time was too much, I let them know very firmly that I was not there for a pedicure. I sat down and the nail technician "Jade" asked what shape I wanted, I let her know, I also let her know that I wanted them short. "Jade" asked if I liked the shape and length, I pointed out to her that the middle finger was way longer than my other nails, she said it had something to do with my nail bed, it clearly did not, all she had to do was cut it down, she reluctantly agreed. Then she slopped the acrylic on, it was thick, I asked her to make them thinner, she also blamed the thickness on my nail bed. Finally I told her I do not like the shape, they looked like a big wide blob on my fingers. She yelled something in her language, two women came running from the back as if they were going to attack or at least try to intimidate me into liking the nails how "Jade" did them. I explained what I did not like, and asked for more filing, the one lady did a couple of swipes with the file, smiled and asked if I liked. I told her no, I do not like this shape or thickness, "Jade" was standing behind her squawking in her language and making a face, I told her it's not personal, not to have her feelings hurt, this was just not how I wanted my nails. The other lady told me that "Jade" has a language barrier, when she definitely was able to understand me enough to argue and tell me it's my nail beds. I felt at that point I had no choice but to continue on with "Jades" poor workmanship. I was charged $55 for nails I had to go home and file down myself, this place is horrible, I guess they do not care about having repeat customers, because I will never go back. To the owner/managers response: PLEASE roll back the entire visit!! My description is 100% accurate! Please include the way you and your staff rushed up on me to defend the horrible work "Jade" did on my nails. The photo is exactly how I left yesterday, they are horrible! I wish I would have read the reviews before coming to your establishment, they are very enlightening, and accurate! "Jade" is described as rude, which is also very accurate! So please miss me with all of the BS, shame on you for running a place like this, I really hope more people read the reviews and make the smart decision to keep driving to another establishment. Oh...happy holidays to you too!

Very clean inside, nice friendly staff. Lots of pedicure chairs, and manicure tables…read more Lots of pedicure options and prices! The girl who did my toes was very good, definitely recommend for nail art. I forgot her name already but she was great. Brought my bestie with me and she got gel nails and toes which also came out great! They are little on the pricy side though

The best spa pedicure I have ever had: the extras just kept on coming, including hot stones. I had…read morethe green tea cucumber pedicure and I highly recommend it if you want to give yourself a little present. Facility is spacious, bright, clean and well run.

I went in to get a shellac manicure and Kelly was amazing!!! Not only did she do a fantastic job on…read moremy nails, but she had me laughing and smiling the whole time. Such a great experience, and I'll definitely be coming back! Thank you so much Kelly

Crystal did amazing on my nails I will be returning asap. I was in and out of there super quickly…read more It was also very cute in the salon.

Such a great place! The ambiance and customer service is top notch!…read more Make sure and ask for Jade for all of your nail necessities! She listened to my every request! (You can thank me later!)

Me and my friends went to get our nails done for my birthday, i've been here before never ever have…read morethey done this bad of a job on my nails. The colors were off on all our nails, the guy doing my friends nails spilt nail polish on her shoes.. theres nothing i can do to explain just how bad my friends nails ended up lets put it this way I dont think her technician was licensed to do nails. The length was off. The colors were off. There is clumped acrylic powder under my friends nails. The polka dots are all different sizes and they are all in random places on her nails. I asked her to do just the picture she did the opposite. I have only gotten my nails done here and normally they do a great job but not this time. $95 dollars for disappointment. All I wanted was a cute nail set for my birthday..

I am having another pedicure and I just have to say this salon is just soooo clean. The main guy at…read morethe front desk is constantly cleaning every crevice of the massage chairs. Sweeping and vacuuming and just keeping everything so clean. And again my pedicure with Megan is fantastic. Best foot and leg massages ever. She is so good. And such a sweetheart. I just love this place. And thy have the best complimentary drinks. So yummy.

I've been debating on posting this but I felt like it really needed to be shared. I wanted to treat…read moremyself after undergoing an extensive medical treatment and wanted to relax- that is not at ALL what I got. It was my first time going here, so I called and made an appointment. It took me a while to be seated and when I finally was, every minute I was interrupted to where they had to switch me techs after 15 mins because I just kept sitting there. The vibes were good so far and I was just eager to get a fill/design. I swap over to Spring who began doing my nails. It felt as if she was rushed and slightly annoyed with having to do my nails. She seemed rather careless and left lots of dust on my nails to which impacted my nails. Once my design was finish, it looked somewhat decent but was bumpy from all the dust left on my nails. I wasn't the most pleased with them. My tech then tells me that she hates the design I chose and laughs about me with the guest next to me which made me feel absolutely terrible. One of her regulars then came in towards the end of us finishing up and she began rushing even more to throw me out of the chair. I move over to get my pedicure done which went well. I notice one of the larder bumps on my nails and my new tech calls over Spring to fix it which she yanked my arm, fixed it very quickly but annoyed and pulls me down to let my finger cure with my toe nails and tell me "look exercise". Beyond rude. I wouldn't recommend this place if you want genuine care. For the sake of how I was treated, I would like a refund.

I absolutely love this nail salon!! I had been to so many other places and was always very…read moredisappointed. when I found this place I was absolutely thrilled. Vanna and Augie are very kind professional the salon is clean. It's very relaxing. I am absolutely hooked on this place and I would never ever go anywhere else so if you're not happy where you are going to get your nails done and need a change , you should definitely try Elite Nails and spa! You won't be sorry!

After getting my nails done at several salons, I can honestly say that Elite nails has the best…read morecustomer service and quality of work. Vanna and Augie are just good people. The salon is so clean. Not only do they perform quality pedicures and manicures, they do it quickly. I have had one instance where my gel peeled off only on one nail. I went in to ask for a repair. Not only did Vanna repair that nail, she freshened up my gel manicure, and then refused to let me tip her. With all the new and large salons in town, this small salon will always get my business.

Anna (I believe is her name, she just moved here) is amazing! Her sets are detailed and last so…read morelong, I had to get my set soaked off after 6 weeks because I recently moved away. I've never had my nails last so long and look healthy afterward. I trust every person at this salon and have had a great experience every time.

Anna over at Avanti Nails did amazing on my nails! Everyone was so welcoming and sweet. I went with…read moresome family and they got us in right away! They did amazing on all of their nails as well- everyone left happy! Will definitely be coming back!