Seriously, what is not to like about this place?! Someone asked me what my favorite part of my…read morestay was and I really couldn't name just one - there are so many things i like to do here! First off, I had no idea there were 2 hotels at Viejas and honestly love the Willows Hotel & Spa, plus it's a 21+. When you walk in, it feels like a mini Vegas hotel. You go upstairs to the front desk and service was really great, from the check in process to the luggage assistance. But it's really when you get up to the room that is impressive; probably one of the nicer rooms that I've stayed in which a nice open area with a mini bar, desk and living room. The bedroom is in a separate room and much to my surprise, there was a special birthday setup on the bed for me (loved it!). And can't forget the extra large shower with rainfall faucet and all the amenities you would need. On to the spa. Amazing. While it's on the smaller side I had a great experience, from the attentive staff that made me feel welcomed to the massage and near-private hot tub/sauna/steam room and lovely pool area. It's adjacent to the regular hotel pool that you also have access to as well. If you get a service you can use the amenities all day with in and out privileges, such a nice relaxing day if you ask me. So while I'm limiting my review to the hotel and spa, the Viejas property has so much to do. The casino is a short walk from the hotel along with a variety of restaurants. The outlet mall is literally across the street and has a bingo hall and bowling and also had a seasonal skating rink. The golf course is also a drive down the road. In conclusion, I had a 5 star experience. I was sad to check out and I will be back for another stay!

The staff was wonderful but I have to give it 1 star because the manager Krystal was extremely rude…read moreto the staff. She is very unapproachable and made the staff and the rest of the guests very uncomfortable. She is not a people person whatsoever and no one wanted to make eye contact with her. This is the 2nd time I've been there and I had the same experience with her the first time as well. I really don't understand why a person with that attitude is in this type of position and in the hospitality field. I tried giving it a second chance because the rest of the staff is friendly and accommodating but after this recent experience I will never come back and will make sure to tell all my friends and family to stay away.

I had a wonderful first time experience here and Tangerine, who did my full set polygel manicure…read moreand French tip gel pedicure, far exceeded my expectations. She is very meticulous in her work and has such a warm and welcoming personality and atmosphere. I will definitely be a returning customer! Thank you for a great personal experience that one does not get very often when getting their nails done! 5 stars!

Best place to go in the Alpine area. It's inside the Viejas Casino, which is really nice as well…read more Worth checking out excellent service and especially the staff five stars all the way.

Hollie Berry has colored and cut my hair twice, making it so richly textured and lustrous someone…read moreasked if she could photograph its shininess in the San Diego sun. I was so pleased with not only my hair, but also with the results of a make-up session that I engaged her services for myself and my two visiting sisters for my son's wedding in November. All three of us--and we are no spring chickens!--were thrilled with how we looked, thanks to Hollie. She is super skilled, so sweet and sympathetic, and she really listens to your ideas about how you would like to look. And then she executes, perfectly and reasonably. Cannot say enough good things about her character and go-with-the-flow approach.

From the owner: Virtual makeup lessons.read more

I had Kara do a rapid spray tan for me this Halloween. It was flawless! I was nervous about it…read morebecause I've had a couple really bad spray tans. But it looked so natural! And it lasted like a week! And it wore off really evenly. In entire week, it never looked weird at all. I was very impressed. I'll definitely get another for my next special occasion! Kara has a nice, in home studio. I felt very comfortable there. I will definitely be back!

Kara is the sweetest person ever! She was so nice and thoughtful throughout the entire process and…read moremade choosing a hairstyle feel so special! She gives big sister energy and made me feel so pretty on my wedding day! I would recommend her 1000%

perfect haircut every time for my son who gets clipper with fade and me haircut and colorread more

Katerina has been doing my color and haircut for the last 3 years and I love her work! When I came…read moreto her for help, my hair was badly damaged. She not only managed to make it look nice again, but also gave me valuable advice and high-quality hair products to enable me to restore it in a short period of time. She is amazing at doing color and highlights, as well as a great and creative stylist. I have nothing but good things to say about her work and my personal experience with Katerina. I have tried many other salons and hair stylists, but I liked her work the best and I am really glad to have her as my hair artist. I would highly recommend her services to anyone who wants a quality hairdresser and stylist.

Gina did my makeup for my wedding along with a few of my ladies. She did an amazing job with the…read moredifferent skin tones, ages of people and different makeup preferences. She was fast, efficient and very kind. She had everything she needed and was very easy to communicate with.

Your search is now over! Gina is exactly what you looking for if you want an amazing professional…read moremakeup artist. I have used her now twice, for a party and my wedding. She listened to me, covered my flaws, enhanced my good traits and all along engaged in a personal, thoughtful and funny conversation in the comfort of my own home. You will not be disappointed!

If you are ready for a smile on your face then book your appointment with Jennyface. I've been…read morefollowing her for years and learning tips that have kept my skin looking young and fresh. Jenny has many years of experience and she is ready to share it with you. She did the makeup for my wedding and everyone was very happy with their results. Jenny takes time and listens to you. She will provide you with fun and professional service.

I'm probably a nightmare for a makeup artist...well that may be a bit dramatic, but I know my…read morestuff. I'm obsessed with skincare and I do not like to look "made up" and hate the feel of texture on my skin. Oh and there is also the fact that I'm pretty close to 50 years young, AND my skin is pretty dry...that being said, I had a photo shoot booked, I wasn't sure what look I wanted. Jenny made me feel comfortable from the moment I sat in her chair! My pictures were AMAZING! I normally go for neutrals, I let Jenny choose colors that were outside my comfort zone. The results were absolutely gorgeous. I should add that I am a woman of color as well. My pictures looked warm, and my skin looked and felt hydrated, not overdone. Jenny is an expert in skin and makeup, I can't thank her enough!