Kathryn Bornac is just awesome to work with. She is super duper fast. And sweet. And funny…read more Takes away all the stress of obtaining a mortgage for a new home. Had my pre-approval same day (granted, I had all of the documentation ready for her) and got a good rate. Really a stress free process. For reals!

Sandra helped my husband and I navigate the purchase of our first home with confidence and…read morereliability. She was there to assist us during the VA loan process and was by our side all the way through closing and beyond. We are so grateful for Sandra and her knowledge, we love our new home!

I was referred to CrossCountry Mortgage by a real estate agent, even though I already had my own…read moremortgage company and a conditional approval in place. I am a 100% disabled veteran, and this was my first home loan. Unfortunately, this experience turned what should have been an exciting milestone into an extremely stressful and frustrating ordeal. Both the real estate agent and the lender, Jale Goztepe, told me that CrossCountry Mortgage could get me a better rate and that they would approve me through a manual underwrite. Based on those assurances, I agreed to move forward -- which turned out to be a mistake. If you want to waste your time being questioned about every little detail of your life, while receiving little to no communication from your lender, then this is the company for you. Buying a house is already stressful, but this company somehow made the process a million times worse. During the process, items were questioned or attributed to my credit that did not belong to me, creating unnecessary confusion and delays. I was repeatedly given a little hope, only to have it taken away, instead of receiving honest and consistent communication. The attitude from employees was also unacceptable. They came across as high and mighty, attempted to belittle me, and spoke negatively about other lenders, including the company that had already issued me a valid approval letter. At one point, I was effectively called a liar, along with the lender who had already approved my loan. To be clear, I already had a 100% conditional approval on my home loan, so being told that no one would finance my home was simply not true. If you are a veteran or active-duty military member looking for a VA home loan, I strongly recommend that you do not waste your time with CrossCountry Mortgage. I ultimately had a far better, more professional, and respectful experience with Mortgage Solutions Financial, and I wish I had gone there from the start.

Clearly a dishonest and an unprofessional business and people…read more Al helped me with my mortgage back in 2019- he was referred to me by KW. Back then, Right when we opened the escrow, Al decided to take time off from work so I had to deal with a few of his staff who had no idea what they were doing. This time, to buy my second home, Al contacted me and said he will be helping me and that he will handle my application. He lied! He gave my application to one of his staff and she was just as horrible as the rest of his team. First of all, you cannot get a hold of anyone there. Every time you need to talk to someone you need to make an appointment well in advance. Second, they make an appointment with you but they never contact you until a day or two after. Last time that I decided to give them one last chance was when they emailed me to confirm if I was available for a phone call the next day at 11am. I confirmed I was. The next day they texted me at 11:10 telling me they were running ten min late. I waited. And two and a half hours later they still had not called. Needless to say I'm not taking my loan from them... I found another lender who always calls back when I leave a message and is organized and is professional.

I had the best experience with Ashleigh as a realtor. She was an essential part in my family's…read morerelocation from Greensboro. Ashleigh is extremely knowledgeable and walked us through every part of the process. She never left our side and ensured everyone apart of our home buying process was on board in the correct manner. She advocated for us in every way, and I would refer her to anyone looking to buy or sell their home.

Ashleigh is super efficient and dependable at what she does! Every step of the way she made sure…read morethat I understood each part of the process thoroughly and pointed me in the right direction of others that contributed to me being able to buy my home. I was amazed at how I went from house shopping to owning my own place in only a month! if you are moving to North Carolina, I highly recommend her wether it's new construction or resale!

I really could not have picked a better agent to help sell my home than Janina. Throughout the…read moreprocess she was patient, understanding, helpful, and compassionate. She also clearly knew her stuff and was incredibly knowledgeable about the process, explaining every step along the way. I was selling my home after moving out of state, and so I needed to have confidence it was being left in good hands. Janina not only made the process smooth and stress free with the sale, but she also offered to help donate things if I couldn't find a home for them before moving (I was on a tight timeframe). Further, she did a great job staging my home to look amazing. And lastly, she went above and beyond by swinging by the property frequently to clear a frozen condensation pipe so the furnace would keep running while the house was empty. If you're stressed with picking the right realtor to help you buy or sell a home, stop worrying about it and go with Janina. You're not going to find someone more incredible at what they do, and you'll get a personal touch and expertise that makes the whole process a breeze.

What to say about Janina? I have been thinking about this review for over a week on what I wanted…read moreto say. This woman moves mountains without even breaking a sweat. She did ALL the legwork on the property side of our first home purchase. I have dealt with other realtors in the past, and I was ready to do everything myself. Nope, I never even had to ask. She was on it and took care of all the details, but made sure that we were ok with everything she was doing before she did it. We were involved in everything, but she took the lead. When something didn't seem right to her, she made sure it was addressed and taken care of. The right way. A little background about me, when someone pushes me, I tend to dig my feet in and shut down. I am stubborn to a fault. But when I needed an extra push, she did it gently and without any guilt or pressure. If I wanted to wait, she was patient with me and let me wait. When I started to get nervous about a property, she went and made sure everything was going to be ok. When the negotiations started, she let us know all the options and guided us to a winning offer. She may be small in stature, but she is a force to be reckoned with, with the patience of a saint. I will always sing her praises. Thank you, Janina, for everything.

We met Paula only a few months ago (introduced by our Durham son who had previously purchased a…read moreproperty with Paula's help) and we were immediately impressed with her deep knowledge of real estate and house issues, her responsiveness, and her ability to quickly understand our needs. Please understand that as we've been real estate investors for decades with many dozens of completed real estate transactions, we don't impress too easily. In showing us the first house, Paula was able to observe and quickly identify the pros, cons, and potential issues with the home that few realtors would normally see. What realtor do you know would go into the crawlspace when showing the house? Well, Paula did! LOL... we were impressed... that was our first meeting with Paula. A few weeks after we returned home (500 miles away), Paula identified a potential investment property which met our financial parameters. Sight unseen, we purchased it with Paula's help. She then coordinated all aspects of the purchase, including the due diligence inspections, title work, insurance, arranged reliable contractors to perform almost $20K of repairs, closing, etc. Basically, Paula handled everything for us. This was by far the easiest purchase transaction we ever experienced in our decades of real estate investing... and this was done long distance! A month after that, we identified another house that met our needs. Again, sight unseen except through Paula's eyes, we made offers, got into a bidding war, and successfully purchased the home. Again, this transaction would not have been accomplished so easily without Paula's experience and her hard work. As you can see, we are big fans of Paula and will continue to use her to help us with our real estate transactions. She is not only a very likeable and nice person, but she is also a highly knowledgeable, energetic, and hard working real estate professional that is willing to go over and above to help her clients. So yes, we are pleased to recommend her highly to anyone with real estate needs.

On June 16, 2020 my dream of becoming a home owner came true. I had been searching for a place to…read morecall home for almost a year. The agent I was working with was only out to make a commission. Paula's nephew attended my child care center and I mentioned to her mother I was in the market for a house and was not having a lot of luck with the agent I was currently working with. She told me "Paula was a realtor and that she could help me find a home". Paula is truly an angel she was by my side until I signed my last signature nine days ago. What I like most about Paula is that she is honest and fair she will not suggest you purchase something that will give you a lot of head ache. She explains everything line by line and answers every phone call and email in a timely matter. I know everyone has a real estate story, but this woman is 100% so if you are looking for a place to call home. CALL PAULA!!!! A satisfied and grateful client

My husband and I worked with Christy Kahl as first-time home buyers and we are extremely grateful…read moreto her for making the whole process very smooth. We closed on our house today! She is an excellent communicator, a great negotiator, and very organized, and detail-oriented. Any questions/concerns we had, she was very prompt to answer all of them and make us feel better. Christy makes us feel like family and always has our best interests at heart. We cannot recommend her enough and will continue working with her in the future.

My husband and I recently purchased a home with the help of Emily Wood of 360 Realty. We had a…read morefantastic experience!! Emily was super communicative and listened to all of our needs. Our closing process was seamless. She also made some great recommendations on companies to deal with in the closing process. We could not have been happier! 360 is an independently owned real estate company that makes you feel special. I have also had interactions with the owner and other agents there and felt comfortable from the get go. I would not hesitate to recommend them to all of my friends, family and strangers too!

Detra Cox served as our agent for purchasing a home in 2015. We look for homes for 2 years and went…read morethrough 5 realtors before being referred to Detra. When the timing was finally right for us, Detra was ready to go. We looked at over 15 homes and she never tried to pressure us to make a decision. She is a consummate professional, calm under pressure, and a truly nice person. Detra has industry knowledge which she gladly shares, but does not try to push her opinions on you as some agents do. I strongly recommend Detra if you're looking for a top notch agent to help with your home purchase or sale.