I had 6 windows replaced on Sep. 19. When the workers were halfway through the project, they said…read morethey ran out of trims, and that someone would be in touch with me to set up the next date to finish it. After the workers left, it was total silence on their end for several days. I made multiple calls and emails only to get kicked around different departments. Long story short, it has been two weeks and I have not got any info from them about when the project will be finished. Imagine the frustration when you spent $$$ and your bedroom becomes unusable for indefinitely long (the picture shows what the window looks like at the moment). This is so far the worst customer care I have encountered. AVOID THIS COMPANY AT ALL COSTS.

We had Cheney replace all of our windows and I must stay that the quality of windows are top notch…read more Just as important was the quality of the installation work - WOW. Wonderful people to work with. I highly recommend them.

I got a quote from Windowfix.ca to repair the mechanism on four of my windows. They quoted me $815…read more which I thought was a bit steep, but nevertheless better than replacing the windows. When the technician got here he revised the quote because I had reported the four cranks were broken, whereas on some windows it was the lever mechanism. So the quote went to $1288. Reluctantly I agreed although some of the work actually looked simpler. When I reviewed the work, I found that one of the brackets was loose, and asked could he replace that bracket too. The brackets had been quoted at $25 bucks each. The technician went to the truck and returned to tell me he didn't have the bracket. I said no problem, come back when you have it. He told me "Well that's another visit so it will be $195. dollars to return. Now I was about to pay $1288. for two hours work and about fifty bucks worth of hardware, and now I had to pay another two hundred bucks for another service call because he doesn't have the right parts on the truck. A bit outrageous, all in all. I felt kind of gouged. I won't use this service again.

Omg the husband and wife that run this business are excellent and professional. They really…read moreexplained to you what's going to be done how much it's gonna cost for whatever you're getting done and the fellow that they sent was really good. His name was Matthew. He was very polite. Very knowledgable and very good at working and doing the job correctly and within a good time. If you want to have your windows upgraded, but not replaced if there's things to be fixed around the window, they can do that and it's it's awesome because I cannot afford to buy all brand new windows so it was more or less cosmetic for a lot of the stuff I needed done. Great job guys. 10/10 for them.

Please Never Ever deal with Tony D. as your sales representative in Ontario…read more Our family had an extremely disappointing experience with him and it wasn't until the day of installation when Additional issues occurred, that I discovered countless other negative customer reviews about this same sales representative that I wish I had seen sooner. Tony repeatedly provided us with mis-information and contradicting information via text message, email, telephone and in person. His blatant arrogance, condescension, belligerence and extreme unprofessionalism in our own home to my elderly parents and via messages and phone conversations is more than enough for us to be left with such a poor experience and an unfortunate end to what was actually a wonderful job done by the Installers. Tony will raise his voice and become extremely aggressive when you question him about the contradicting information he provided. He will speak over you, become louder and louder and actually insult you on a personal level. Completely unacceptable! We have since heard from other's of their almost identical experiences with Tony. The customer service experience is what people remember most and it is extremely unfortunate that it has overshadowed what was supposed to be enjoyment of looking at our new windows and door at the end of the day.

I hired Canadian Choice Windows & Doors in Edmonton in April for a $16,400 window installation, and…read morethe experience has been nothing short of a nightmare. The wrong windows were delivered for my basement bedrooms, yet I was pressured to make full payment before the mistake was corrected. Despite repeated instructions to salesman Arthur that the windows needed to extend 1.5 inches for future siding, they were installed incorrectly. Communication was consistently directed to my boyfriend and father--neither of whom live with me--instead of me, the homeowner who paid for the project. When the installation issues became clear, I was met with hostility and told the company would not honor the 25‑year warranty that was a major reason I chose them. Over the years, I've tried everything--messages, letters to the owner, reviews--to get this resolved. I was eventually blocked by the company. Recently, they contacted me through the BBB claiming they wanted to "make it right," but in reality they've skirted all responsibility. Today, I went to their showroom during posted business hours (Monday-Friday, 9-5) and found it closed. When I called, I was told to come back during regular hours. I explained it was 2:53 pm--well within those hours--and they repeated the same line before hanging up. This is the worst company for customer service I have ever dealt with. They do not stand by their commitments, their warranty, or their customers.

We had our patio door replaced on Friday August 28, 2020. The installers Arthur and Paul were…read moreproficient and courteous and did a great job. We were pleased with the workmanship and their mannerisms. We will be using them in the future for replaing other windows and main door. Moreover when we called and Michael Vakulenko, Manager, came to estimate the work, he was very pleasing and not "pushy" or force us into any sort of commitment. We highly recommend Macro Renovations for any window/door job. Phillips, Mississauga

From the owner: Macro Renovations Inc. is the top stop for all your Oakville, ON Windows and Doors, big or small,…read morefor your home or business. Let us find a solution for your project that will make you happy.

Ivory glass and window installed windows in my house. They are very good. I appreiated their hard…read morework.

From the owner: Searching for Experts in Commercial & Residential Window and Door Solutions? Look No Further!…read more Discover Ivory Glass and Window Inc. - Your Trusted Partner for All Your Window and Door Needs! Our Wide Range of Services Includes: Curtain Walls Commercial Doors Aluminum Windows Store Fronts of All Types Glass Doors and Partitions Canopy and Sunroom Installation Glass Shower Enclosures Interior and Exterior Designs Security Windows Installation No matter the project, we have the expertise to design, fabricate, and install to perfection! Why Choose Ivory Glass and Window Inc.? Years of Experience High-Quality Materials Skilled Craftsmanship Competitive Prices Your satisfaction is our priority! Let us bring your vision to life with our professional touch. Ready to elevate your property with stunning designs and top-notch security? Don't miss our exclusive offers! Contact us now for a FREE consultation and estimate. 416-845-4403 ivoryglassandwindow@gmail.com Ivoryglassandwindow.com Unlock the possibilities for your space, from stunning curtain walls to secure windows - we've got it .

John and his team installed a new sliding patio door within the last couple of months. There were a…read morecouple of visits to our place to make sure everything would fit and the colours would match existing windows and the interior. They made good practical suggestions regarding the model of door and handle styles and colours. We couldn't be happier with the job they did. Everything was removed and the new door installed with everything as neat as a pin when they left. The new door has much more glass area than the old door and provides a great view of the trees in the back yard. Pricing was very competitive.

Dave came to the house and looked at the project we had and gave suggestions and tips as to guide…read moreour process.