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SharpLooks MED SPA

3.0 (2 reviews)
Closed • 10:00 am - 7:00 pm

By appointment only

Services - SharpLooks MED SPA

Acne treatment

Anti-aging

Pore cleansing

SharpLooks MED SPA Photos

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Stripped Wax Bar

Stripped Wax Bar

4.3(35 reviews)
18.1 km
•$$

Sonika was amazing! I hadn't gotten a wax in quite some time, but Sonika made sure I felt…read morecomfortable and was very easy to talk to in terms of calming my nerves and ensuring I was aware of how to maintain a proper post-wax routine, as well as ways to make my experience less painful in the future. Overall I had an amazing experience at this location and will definitely be returning!

I am genuinely saddened to be writing this review. I have been a loyal client of Stripped Wax Bar…read morePort Moody for over 4.5 years and have recommended this location to many friends and family. Today, I arrived a few minutes late for my appointment and was immediately told by Sonika that only half of my service could be completed. While I understand that lateness can affect scheduling, what was disappointing was the way the situation was handled. I was spoken to in a rude and confrontational manner, accused of not valuing her time, and made to feel reprimanded rather than assisted. When I tried to discuss the matter with reception, no effort was made to resolve the issue beyond suggesting that I submit feedback by email. To make matters worse, another staff member came out and told me to lower my voice, despite the fact that I was speaking calmly and respectfully throughout the interaction. If anything, it was Sonika who was being loud and confrontational. I found this both unfair and upsetting. In over four years as a regular client, I have never had a single complaint. That is why today's experience was so shocking and disappointing. I encourage management to review the recordings from today, as the level of customer service I experienced was far below what I have come to expect from this business. Sadly, after today's experience, I will not be returning and regret having recommended this location to others.

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Stripped Wax Bar
Stripped Wax Bar
Stripped Wax Bar

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SharpLooks MED SPA - skincare - Updated July 2026

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