Great selection and great staff. The Finance Manager was very profession(kind of looks like Michael Scott from the office).

Garbage attitude from the , as he call himself a manager ...Don/Dan. He's useless and rude , even the staff there agreed with me . Stay away from him and this place read more

I'm just like any person in this country in that I despise car shopping. The games dealers and sales folks play are generally childish and selfish. It's always an unnecessary long process to feel like I was used to pad their bottom line. But this isn't the case with Sharpnack Ford. I browsed their inventory online and narrowed my choices down to four vehicles. All four were ready for me when I arrived. At no time was I pressured into anything. They threw their numbers at me and I was able to make my decision easily. The entire dealership staff is nothing but professional and friendly. I felt like I was buying a car from a good friend rather than a car dealer. read more

We have been searching for a good used 2 door Jeep Wrangler just figuring we would not find one reasonably priced due Wranglers holding their value. Done a internet search and located a 2014 Jeep Wrangler Sahara. Honestly didn't believe the condition it was in. It was a trade-in one owner. The price was more than fair IMO. Called and talked to David Piatt about this and confirmed it was still available. Drove over an hour to look at it and was more than pleasantly surprised to find a vehicle that was just how advertised. This was at closing on Saturday. David and the staff stayed over to allow us to ask questions and offer on the vehicle. Needless to say - when we left, we were proud owners of a super clean 2014 Jeep Wrangler Sahara that was under typical resale value for this area. They were even going to deliver it!!! But due to our schedules we did go pickup. My wife and I have purchased many vehicles over the years and the experience we had at Sharpnack Ford was one of the best. Even though we are an hour away and there are many dealerships in our area, I will contact them the next time we are in the market for a vehicle. Top notch friendly, courteous people. A Very Happy Holmes County Couple!! read more

A lengthy review but here I go....I debated ever purchasing a vehicle from here. My friend had bought a truck a little while back and within the first 48 hours of having it, a tire had come off while he was making a turn. Someone at the dealership didn't properly install the lug nuts. None the less, I found a decent car with low miles within my price range, so I set that fact aside and purchased my car in the beginning of last August. My second red flag was when I was told what my trade-in value was worth, even after I ran my own numbers. I should have walked when they said they got the numbers from Kelley Blue Book, ironically that's where I got my numbers from too, even underpricing it myself as to not get my hopes up. BUT I felt this was normal for dealerships and only being a grand in negative equity at the end of it, I let that slide too. When I first test drove the car, I noticed it shifted weird, but was told it was because of the type of transmission the car had and upon further explanation, it DID make sense. After having the car for a day though, I just didn't feel right about it and called the service department about the problem. I was reassured that this was normal, but they would check it out anyways. Intuition being right, my car was back in the shop after being home a mere 24 hours with a bad clutch. I asked them to check the brakes and rotors out as well because I could hear howling and slight scuffing of metal, which in my experience has been bad rotors. I was told the rotors and brakes showed a little rust but must have been from sitting so long without being drove daily, again making sense. On December 28, I took my car in for a free oil change, tire rotation, car wash and to be swept out. I was still hearing the metal and howling and asked that be checked out....again. When I showed up to pick my car up, I noticed it was still dirty. The technician apologized, said they forgot to clean it and to bring it back at a later date to do so, which I never did. I was told the howling was from bad tires, but rotors and brakes still looked alright. However, I'm currently changing my rotors and brakes because I can't stand the noise anymore. To no surprise, they are gouged, the kind of damage that would have been seen when I had my car into them in December. A few little minor imperfections but not sure who is to fully blame, the 12-volt charging port under the radio doesn't work but luckily the other one does. There was a dime in what would be credit-card slots, beside the shifter, that I had to figure out how to remove because the rattle was extremely annoying. This very well may be a manufacturers issue but there are literally multiple size bolts for several different parts between the calipers, the caliper brackets and brake lines, and not just one-part matching another. There were 12, 13, 14 and 18mm and half inch throughout the entire assembly on all 4 tires. For example; 12 mm was used on the back-passenger brake line while 14 mm was used on the rear driver brake line. I understand this whole situation is a "he said, she said" scenario. I don't expect everyone to believe the story and of course, I'm sure the dealership has their side as well. I know the truth on my side and am simply giving folks things to take into consideration when choosing a dealership to buy from. I wish I would have trusted my first gut instinct when I had the chance. read more

Sharpnack Ford has helped me get the car of my dreams! Leasing a new Fusion, the great staff helped me get there! Quick and easy process along with great advise! read more

First of all, my family and I would NOT deal with any other Dealership then Sharpnack Ford This is our family's 7th purchase in 7 years. Thanks to Dell, Tim Wallace and the entire Dealership Family.. TOP quality service all around. From the time we walked on to the property, everyone makes you feel like family,nothing but kind words and a friendly greeting, from the top on down to the car porters. Simply can't give enough PROPS to the Sharpnack Dealership. Keep up the GREAT work read more

Thanks again service department at Sharpnack Ford in Willard Ohio. You truly are a "dealer for the people" ! Tony W.