I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Jarrod is great to work with. Jarrod was very knowledgeable and helpful. Made the process less…read morestressful.

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

I've been with Ancona Insurance for a few years now and Lana has been nothing but awesome. She's…read morequick to respond, super easy to work with, and always finds me the right coverage that actually fits my needs. Feels more like working with a trusted friend than just an insurance agent.

Excellent service! I had a great experience with Insurance Notary Services in West Hollywood. They…read morewere professional, fast, and incredibly knowledgeable. I appreciated how clearly everything was explained to me, and the whole process was smooth and stress-free. You can tell they genuinely care about their clients. Highly recommend if you need notary or insurance support -- one of the best in the area!

RVNA is always quick to help and makes getting our insurance and making changes super easy. Most…read morerecently I worked with Alessandra and she was efficient, friendly, and super helpful! We always appreciate the staff at RVNA and how quick they are to reply to our requests! Thanks so much!!!

With a same-day deadline for an insurance certificate, I contacted RV Nuccio with my unusual…read moreproblem. They worked the problem and in a few hours provided me with a solution that met our needs and within our time constraints. We are an AKC Breed Club and I recommend them wholeheartedly.

As a mortgage broker working here in West LA, I have seen Susman consistently deliver excellence…read moresince the 90s, so when my wife and I stumbled into a great home and we needed a FAST quote and binder I called April Rarick. When I told her that the home was 100 years old, I expected her to start talking about the insurance crisis and to prepare me for several declines and to deliver a policy with a super-high premium, but she simply went to work and gave us a reasonably-priced policy that allowed us to close quickly and on time. All in all, the most impressive thing about April is that she kept following up with a backlogged company and ultimately provided a policy that had better coverage and a substantially lower premium which she was able to reduce even further when we added an umbrella and our 4 cars...not an easy task since this included a recent accident from a new driver. April, thank you very much for your hard work and your fast and excellent communications!

My family's house burned down in the Palisades Fire. I called this agency to ask questions about…read moregetting insurance in wildfire prone areas. They were very patient and very informative.

Super great and they do good job I recommend them very good people. They know what they do.read more

I've had an amazing experience with Bekian Insurance Services. My agent Elisa Velasco has been…read moreincredibly helpful and professional. She helped me insure my tractor units and got me great discounts on my commercial insurance policy. Elisa is knowledgeable, responsive, and truly cares about finding the best coverage for your needs. I highly recommend Bekian Insurance Services to anyone looking for reliable and affordable commercial insurance! It also helps that she's bilingual in Spanish. Any concerns I have I know I can email her or message and she'll help me out with any concerns I have. Thank you once again!

I have used David for several years for my personal residence in Los Angeles. I recently acquired…read morea property in Palm Springs and David was brilliant in getting me a specific policy for a rental property at an amazing rate. I love that he is always available to answer any questions I have.

David was incredibly helpful throughout the process! Very responsive, detail-oriented, and generous…read morewith his time. He put together multiple options and made everything easy to understand, which I really appreciated! Would certainly recommend working with him.

I highly recommend this insurance agency, they are very knowledgeable and assist with all our…read morepolicy questions, I spoke to Aram few times today regarding policy question and changes and he was very kind and helpful with everything, they resolve everything within few hours. Thank you Statefarm team

I am very satisfied with their service They have helped me a great deal and I highly recommend…read morethem If you're considering working with them don't hesitate you'll be in good hands

I've been a customer of Simon's since I began driving. I absolutely love his assistant Lisa. She…read moregoes above and beyond the call of duty! I had a terrible situation with my insurance recently and Lisa did everything she could to resolve it for me. She called me when she said she would and she answered any question I had no matter how silly. She made me feel like my business was valued and she got me a rate that was cheaper than what the farmers phone agents were quoting. If you want the best price available then come to Simon's Insurance Agency.

Mr. Gurfinkel has kept my family happy for years now. He is very professional and is very patient…read morein answering all of my questions. Simon Gurfinkel was recommended through a friend because I was not happy with my insurance agent. He took his time to look through all of my insurance policies and provide me the best solution and coverage to fit my specific needs. I could not be happier! Don't waste your time with insurance sharks. Mr. Gurfinkel and his agency are very honest and great about returning calls and keeping their promise.

Been a customer since 2022 after seeing 5 star reviews on google…read more Let me tell you, I feel like I've been scammed. I live a busy life and having to deal with car insurance is the last thing I want to do so I contacted Keith Insurance Agency due to great reviews for my new 2022 Honda Insight, due to having a DUI from 6 years prior and one texting and driving ticket 3 years prior in I knew the insurance wasn't going to be the cheapest for a new car but they get me an okay deal and all is good. They last sent me a POI card 11/25/23 and then nothing for a whole year, mind you my insurance is only 6months but I've been paying this whole time with no updated POI card so technically driving with expired insurance, when I get a letter stating that my specific insurance company isn't going to insure me anymore due to being in California, so great thats when I finally get an email from Tamari. They get me settled up with another insurance carrier Bridger Insurance and I signed something and never got a copy of what I signed and again no email with POI or access to website so I can get the proof (& holy moly they have the WORST reviews!!!!!! and an F rating on the BBB Yippee!!) Like I said I figured I missed the email with the updated POI from May 2024 but when I got the letter stating that they were cancelling I looked and no POI from Tamari or my old insurance. I keep thinking what if I got into an accident during that time.. it makes me sick that I was paying every month with technically no proof of insurance. I feel like I need to take legal action because this isn't right. I'm writing this review to warn others that this is how they treat their clients of 2 1/2 years, they took advantage of me not knowing and they could be doing the same to you.

Totally unprofessional. When I inquired about insurance for…read moremy new vehicle, I get a text back. Not a phone call. Which was odd to me. We ended up doing everything via text. I was fine with it after some back and forth. Also, I asked if I could come to their office to get my insurance information printed and they said they don't have an office for customers so they would send me the print outs. And their "office" is local to me so I thought it would be quick. A year later, when I was going to cancel my policy, I was assured they would do it. I had already moved on to another insurance company. I then got charged for the insurance company that Keith Insurance took out for me which I had confirmed that was cancelled, which then took my checking account negative which I got overdraft fees I contacted them about this, they apologized, but come to find out, they did nothing. Then I get a negative mark on my credit report, which is months later which I then have to contact the insurance company to clear up. This couple is phoning it in. Literally. Totally unprofessional. Seems to have too many things going that they can't keep track of.