The doctors at the San Antonio Eye & Face Institute deal in two areas…read more 1. Eye issues, particularly for aging patients (think cataracts and macular degeneration) 2. Facial aesthetics. I don't believe they do surgery at this facility but they do micro needling, botox, and injectable fillers. I can only comment as to #1, as I've been taking my ladyfriend to this facility for two years now. Parking is easy, the lobby is spartan but nice enough as a waiting area, and they do keep to within 20 minutes of their appointment schedule. The ophthalmologist we deal with is the wonderfully named Dr. Relief Jones. He's remarkably knowledgeable, willing to explain complex issues, and does NOT push you towards drugs or surgery while conditions are still manageable with supplements or corrective lenses. Highly recommend their services.

Bad experience at this clinic today. I was sent here with a referral from Tricare. When I made the…read moreappointment the receptionist told I would not need my referral letter. I was informed there would be a$50 charge for my glasses prescription which was fine. As the technician, the one bright spot on this visit, is getting me ready for the doctor the receptionist interrupts and tells me that my insurance will not cover the cost and there will be a $330 charge for my visit. I stop my care and go to deal with the receptionist. After I retrieve my referral letter the receptionist consults with billing and determines that they were wrong. I am charged $150( which I intend to dispute with my insurance) for the visit and another $50 for my prescription. The doctor sees me and tells me that she will not give me my prescription without a glaucoma follow up. I tell her I will not be coming back to a clinic that tried to rip me off. I then demand the return of my $50 and the doctor tells the receptionist to refund my money while making a big show of dressing her down. Shortly after I leave I receive a call from the clinic stating they would like to refund $50 of my money. I ask if this is the money I'm already owed or another $50. The person on the phone says it's the money I am owed. I ask why they are calling pretending to be refunding additional money and they immediately seek to end the call. Avoid!

From the moment I walked in, I was impressed by how friendly, welcoming, and professional everyone…read morewas. The facility is beautiful, clean, and equipped with top-of-the-line technology, which immediately gave me confidence that I was in great hands. The entire staff made the whole experience smooth and stress-free. I usually get a little anxious during eye exams, but they made me feel so comfortable from start to finish. I highly recommend Dr. Iskander and San Antonio Eye Specialists to anyone looking for exceptional eye care. Their professionalism, expertise, and outstanding patient care truly set them apart! Easy 5 stars!

Our (prior) routine optometrist completely ignored, overlooked, and/or missed that both hubby & I…read morehad quite significant cataracts, despite both of us informing the prior doctor that we "couldn't see" even with new prescriptions. I guessed it might be cataracts. I searched for "best cataract surgeon in San Antonio", which led us to San Antonio Eye Specialists. Oh. My. Goodness. What a welcome and helpful difference in doctors, and outcomes! SA Eye Specialists are in a beautiful facility that is sparkling clean and welcoming. The office staff are friendly, and efficient. The medical staff are phenomenal, from our initial screenings & testing all the way up to and including Dr. Membreno, who now has replaced both my cataracts with the Light Adjustable Lens, while my husband went with Dr. Membreno's suggestion of a Toric lens for his situation. We are both absolutely delighted! I've been through an additional, unexpected (by me) procedure after there was clouding connected to my new lenses, before we could start the light adjustments (I think the "clouding" is called YAG or something? Apparently extremely common; I was lucky mine occurred - and was corrected - prior to the adjustments to my lenses.). All was handled quickly, with everything being explained clearly and thoroughly, from beginning to end. Dr. Membreno is phenomenal, and I'd recommend him in a heartbeat, to anyone with eye concerns. What struck me the most about him initially is his knack for being present: When he's with you, he's 10000% tuned in to YOU. It's as if he has nothing else in the world to concern him aside from you. What a reassuring and comforting experience, especially regarding something as important as your eyes and vision! We now consider San Antonio Eye Specialists our one-and-only eye doctor, as we will be coming here for any & all eye issues we have that fall within their purview. As one who has worn glasses or contacts for ~60 years, saying I'm ecstatic to be able to see is an enormous understatement. Colors are vivid and clear like I don't remember seeing, ever. I'm still undergoing adjustments on the light adjustable lens and yet already I'm able to read fairly well, and crochet, without glasses. Very excited and pleased!

Dr Triana is great she takes care of you and takes her time with you during the visit. Everyone in…read morethe office is friendly. I went for my regular check up and I was very happy with the service. Place is clean and very organized.

I went to San Antonio Eye for an eye exam needing a new contact prescription. When the tech came…read morein to start tests, I told her I needed a contact prescription. She said "We don't usually do contact prescriptions, but I think they'll be able to help you." After 2 hours of dilating my eyes and all the tests, Dr. Triana said she didn't write contact prescriptions, but could write a prescription for glasses for an additional $50. I left very frustrated and now have to find an optometrist to get my contact prescription. I feel like it was bait & switch and they need to be clearer about what they offer.

Excellent care from doctor Trinidad. Explain everything to my wife about the exam results. All…read moreoffice personnel very friendly. Will recommend dr. Trinidad for all your eyes needs.

The care I received from Dr.Trinidad was exceptional and a memorable experience. He along with the…read moreclinic staff, was attentive and personable. I highly recommend this clinic and Dr. Trinidad for your eye care needs

Dr. Chhabra is truly a wonderful pediatric ophthalmologis. He has been treating my daughter for…read moreseveral years to treat her amblyopia. He is patient and has an amazing bedside manner with parents and children. I have sent several other families to him for their medical eye needs with great feedbaCJ from them as well. Highly recommend!!!

My eyes surgery was worst, after surgery my double vision became worst and a res spot in my eye.read more

This office is less than stellar. Charged us $289 for services because they didn't confirm with our…read moreinsurance first. Now we are disputing charges and sent me a payment receipt in the mail almost 6 months later for $70 even though the original amount was significantly more. Have been going back and forth with the front office about a payment receipt and itemized from February 2026 so I can resolve with my FSA. I call and get texts from the assistance weekly but no receipt or answer of resolution. Never sends the info needed and a vicious circle of unresolved info. Short of me going to the office and printing it myself I'm at a complete loss. Now my company requesting information is putting all charges back on me. Completely unprofessional and I would go someone else. This office does not have it together. Save yourself the time and exhausted energy.

The stars on here are for the receptionist, who will go by K. She was absolutely wonderful and…read moredeserves a raise for emotional intelligence, transformational leadership, and empathy with logic and reasoning skills. I can't say enough about her and her dedication to an awful place of occupation. I had to leave due to issues with paperwork and she called me back and invited me back, as her supervisors allowed our visit for my 7 year old to be seen as long as we finished the paperwork. The moment of arrival, the place was packed with patients and parents. I'd say about 6 to 7 groups. to be seen in a maybe 10x10' waiting room full of children and parents, not minding their children. Health hazard and no sign of enforcing masks. The technician who escorted us back never said a word to my son. Call me a helicopter dad or whatever but this young lady who's name she did not say and displayed a non-existent badge who was too young to be so stone face emotionless only asked my son to do some tasks that he's never seen before since it was his first time. The poor kid, who is brilliant, froze as I had to ask her if she can repeat the question cause god knows she wasn't because her pragmatic skills were none existent. She's forcing him to putting on drops telling him to stick his head here and there, read this and that. With no explanation or interaction at all. They explained no procedural steps. Finally after a battery of personal space invading tasks. We are asked to wait for Dr. would you believe it he does the same thing. No explanation. I had to ask him what are you doing there doc, this is his first time and hasn't seen these things before. He didn't catch my drift or the boys pragmatics of terror "I'll explain to you when I'm finished" he says. Then "your son's Vision is weak" as my son begins to cry directly behind him "and has a stigmatism" "his eye is shaped like a football, not round". Yes my son heard all of it and understood it all. I immediately asked for a second opinion, respectfully, as his first time for seeing an eye doctor may have incorrectly assumed some directions as they were not specifically clear. He still prescribed lenses never explained procedure and I went on my way having to deal with my son's sad face as he thought the worse.They didn't even show him a model or chart of anything they were doing.

Deeply disappointed in this experience. The front desk was not just unfriendly. The attitude was…read moreopenly hostile and made me uncomfortable right from the start. After reading other reviews, it is clear this has happened to multiple people. So it is not just me, it is a recurring issue at this practice. What made things even worse is that the doctor herself became just as dismissive the moment the procedure was finished. I reported real post-op concerns and complications, hoping for guidance and reassurance, and instead I was brushed off like I was wasting their time. There was no sense of care, responsibility, or follow-through in the aftercare. I was left to figure things out on my own. Though the results did not leave me disfigured, they also weren't good. But the way I was treated made me regret choosing this office. A patient should never feel like an inconvenience, especially after surgery. I genuinely hope others avoid the experience I had here.

Dr. Jordan Hollsten is an Eye and Facial Plastic Specialist in San Antonio. I visited Dr. Hollsten…read morebecause I wanted dark circles under my eyes removed, as well as a waddle in my neck. She assured me that for $5,000, this could all be accomplished, and she even promised to erase my deep smile lines. After the procedure was complete, I was told it might take up to a year for the results to show up. I waited for sixteen months then revisited Dr. Hollsten, because the dark circles under my eys were now eye bags, my smile lines were still there, and the waddle in my neck was even worse. Her remedy? For another $3,000, she would TRY a procedure that may get results. Never mind the fact that the original charge and operation were guaranteed to fix me up, but now she wanted to charge me nearly double. What happened to..."We'll make it right this time"? Nothing. It was as if I hadn't had the original procedure in the first place. I should have demanded she re-do it, but I guess I was so shocked at her attitude that I was left wondering what happened. Not a happy customer!!!!

Dr and staff and both professional and friendly. Uses contemporary equipment…read more First time no one pushed new glasses for a minor prescription change - much appreciated!

I have been seeing Dr. P (Dr. Sandra Palomino) for several years after a friend recommended her…read more My original Ophthalmologist retired. It has been a pleasure. Her location is very nice. Staff is great. When you make an appt at a certain time they are efficient in getting you in quickly. Dr. P is personable and thorough. Yesterday I had eye pain and diagnosed with a cornea infection. I went without an appt and they squeezed me in quickly as I was in pain. A day later I feel much better and on the mend.

Had a response to my email request for renewal of a prescription within 2 hours. Great service!!read more

This place is the worst possible place you could go to for a TBI. you are better off not seeing a…read moreneurologist than going to see this one. The staff is atrocious. And good luck getting ahold of anyone to get your records sent out. There is a reason they are rated only one star in Google. They have earned every little bit of it. I can't remember the name of the first doctor she was nice. But every other thing about this "office" is fraudulent. The absolute worst. Do not submit your family member to the care of this "facility" if you care anything about their wellbeing.

I really wish they would not post open sundays. I came where today April 27th at 12:30 and they are…read moreclosed. A note on the door said- call for availability for sundays. Everywhere on google maps- their website- and Apple Maps show open Sunday from 12-5pm Very disappointed- please post proper time and not mislead the public

I absolutely loved this office. The new facility is beautiful and is a great location. Everyone was…read moreso warm and inviting and really took time out to walk me through all of their services. Dr.Fadel was fantastic and had such a wonderful personality and you could tell he really cares about his staff and patients. I can't imagine going anywhere else.