I purchased a TV from Walmart. On Walmart website, there is an option to select…read moremounting/installation service for $79, which is paid at the time of purchase. So, I purchased the service and was sent confirmation that a Hello Tech would make contact with me to schedule the install. On September 24, 2024, I received the email requesting that I select the date and time to install. I selected the evening of September 24, 2024, from 6pm to 8pm. Approximately two hours later the appointment was cancelled with no explanation. Because Walmart site indicates no refund on mounting services, I made contact with Hello Tech via phone. I was advised that my location was outside of their service area. They didn't even mention refunding my money. When I asked about the money I had already paid, I was advised that it would take 4 to 6 weeks before a check could be sent out to me, or 7 to 14 days by PayPal. I requested the PayPal method of reimbursement. As of date, I have not received my money. Why would you accept a job, take the money, then say you do not service the area. I ended up paying another company to mount my television, while I continue to wait on my refund. This service (or lack of service) is terrible; I would not recommend Hello Tech to anyone.

Julian was extremely knowledgeable in technical matters, patient with us and instructions, and…read morepersonable & professional. The router is bad but to get to that point Julians methodical mindset went through multiple steps before coming to that conclusion. I'm pretty patient but his demeanor was exemplary and shows he really like what he does and cares about people. I would recommend him for future assignments and to my friends as well.

Life savers, recovered recent vacation pictures from corrupted SD card...the wife would have KILLED…read moreME!!!!!

From the owner: Commercial and Residential computer services. Dell, Microsoft, Carbonite, TechData, Intel, LabTech…read moreand VIPRE business partner. Wired and wireless networking, virus removal, computer repair, data recovery and Managed Services are a few of the many services we provide.