I can't believe it's been 5 years since I first stepped foot in Smiles by design and into the hands of Dr. Keller and his amazing staff. I was terrified. My teeth were crumbling. I knew I needed help. I had been experimented on when I was younger. They tried things that never worked. And I was scared. The staff was kind and reassuring from day one. I flew in from California for all my treatments. I felt completely at ease. A year after my initial same day new smile makeover, I went back for my zirconia set. I will never forget the feeling when I looked in the mirror and saw my new smile. My life changed forever. With My confidence boosted, I was ready to begin a life I'd never known. Eating again. And eating foods I only dreamed of or saw others eat. No pain. Smiling like I was just given a new lease on life. I will never forget the gift I received when I welcomed Dr. Keller into my plan of change. If you are even considering any dental work. You will not regret walking into the office. The staff is amazing. They bent over backwards for me when I would fly in for appts. I was never put off. There was always room. And they stood by me until the final days. You might be thinking I'm over exaggerating but no... if you only knew where I was and where I am now. I will be grateful to this team and would do it all over again. Only next time I'd do it sooner. Go make an appt. Don't put it off. You won't regret it. read more

Shawn Keller, DDS - Smiles by Design - General Dentistry Near Me - Kirkland, Washington

I was nervous, embarrassed and maybe somewhat doubtful when I walked into Dr. Shawn Keller's office building. BUT...the minute I crossed their threshold I knew I'd entered into a different space. (literally) The receptionist was so friendly and helped put my heart and pride at peace. I was desperate to find a dentist for counsel on missing and rotten teeth. After visiting other offices I saw Dr. Shawn Keller on an Infomercial I believe on Superbowl Sunday.. I called Monday for an appt and was seen within a few days. Finally meeting Dr. Keller gave me hope. He was so honest and so humble as he explained these -out of this world- dental procedures, I could see his creativeness and his passion thru his counsel of possibilities for me to get my smile and confidence back. After meeting his team, and seeing their digital abilities to show me befores and after's was amazing and it's like everyone has their specialty and I met who would be doing what. The customer service and professionalism was impeccable (thru out). That day I made my choice and less than two weeks later I walked in with rotten and missing teeth and walked out four hours later with a perfect smile by design. Outstanding Excellence read more

Was just looking in the mirror and smiling. Smiling; those of us who have suffered poor teeth all out lives know that that is saying something. Two years ago I got my upper implants and 1 1/2 years ago I go my lower. Still, everytime I look in the mirror I just can't help but smile. Every now and again I throw in the occasional fist pump. It is without question the best thing I have ever done for myself when it come to quality of life. This was no small investment for me, yet it is one of the few investments of this size I have had zero buyers remorse. Zero, Zip, None. To Shawn and all the wonderful woman that helped walk me through this, thank you so very much. The positive change this has had in my life is beyond description. If you are on the fence about fixing your smile, get of it. Two years, ten years, the rest of my life, I can smile. Dave C. read more

Shawn Keller, DDS - Smiles by Design - General Dentistry Near Me - Kirkland, Washington

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So pleased with my visits - high-tech dentistry & super knowledgeable!! Great atmosphere and the staff are super kind. 10/10 recommend, I could never go anywhere after this level of service. read more

Dr. Keller and his staff are extremely helpful, knowledgeable, and friendly. The office is super modern and high-tech, while also feeling very welcoming and comfortable. Far more than just a dental office, the work they're able to do here is truly unbelievable. read more

The entire team at Smiles by Design was/is fabulous. Everyone from Dr. Keller to Susie, Jackie, Lilly, Jozelle, Christie, the whole crew - they are very professional, kind, personable, and EXCELLENT in what they do. I was well cared for during the time my husband and I spent in the Seattle area. I really appreciated being able to reach out and have my questions / concerns answered both before and following the procedure. They genuinely listen to and care about their patients. The best part? After 55+ years of non-stop dental problems, comments from family and friends have made me smile even more and made it all worth it: "Your smile is STUNNING!!!" "Ohmygoodness, your smile is beautiful!" "I LOVE your smile!" Three friends have told me they need all the details of where I had this procedure performed:) Thank you all:)) read more

So glad I found Dr. Keller and Dr. Jon and this wonderful office. They really care about your health and treat everyone like family. Staff is a mazing! Can't say enough good things about this office it's unlike any other in the best way possible read more

The number one - most important thing you can do when you decide to have a dental or medical procedure is to choose the best practitioner. Dr Shawn Keller is a rockstar at the top of his profession. For over a year, I researched practitioners in Western Washington. I saw two top docs in Seattle, one in Everett and one in Bellevue. I felt like a number. A couple of them rolled their eyes when I asked questions and another seemed overwhelmed by my case and one actually said "my favorite patients are the ones who hate their smiles because no matter what I do for them it's an improvement." Fifth time's a charm! When I saw Dr Keller for my consultation I was greeted warmly while all Covid protocols were carefully followed. Pictures and a ct scan were taken! It was the most thorough process. Armed with my research and questions I was ready for Dr Keller. As I referred to my list of questions; Dr Keller sat down with me and said "It makes my job much easier when a patient takes the time to research and formulate questions!" He showed me exactly where my needs were as he pointed them out on my scan. He explained each procedure in great detail including photos and videos. He laid out options for me with the number one item being that I had an infection in an old root canal that had failed. He insisted that we take care of that first and that anything else could wait. For the failed root canal he prescribed an implant so we moved forward with that which was nearly pain free. With the use of stem cell therapy it healed unbelievably fast and I had my crown within 8 weeks! I had some old metal fillings and porcelain crowns that had metal underneath them that I wanted to get rid of. All of my dental work had been done many years ago and after decades of clinching I was literally crushing my teeth, cracking them and causing bone loss and TMJ. I knew I needed an improved bite and I was worried about what could be happening under the metal that X-rays can't penetrate. Dr Keller uses all metal free restorations. He explained and showed me that X-rays can actually penetrate the porcelain he uses as though it were enamel so it would be much easier to detect any future issues under a crown. From my consultation through the entire process the team at Smiles by Design were warm, professional, caring and so supportive. All of my questions and concerns were answered with care and backed up by amazing results. They educated me every step of the way. I could go on and on about the positive experience I had with Dr Keller and his team; in particular Jozelle, Stephanie, Jackie, Susie and Anna. With Dr Shawn Keller and the entire Smiles by Design Team you'll be in the best hands and receive the best care possible. Sincerely grateful, Patient for life, Sarah H read more

Hi, I'm currently getting work done here at Shawn Keller's. He did 2 implants and fit me for a orthotic so far. Getting the implants was a painless quick experience.The technology is amazing and I loved the fact that my face wasn't numbed out when he finished. They are open , eager and willing to do excellent service.. I have no question in my mind if they will do a good job. They seem professional and well educated . read more

I've neglected my teeth for about 20 yrs too busy being a working father taking care of my kids. I had gotten use to the pain in my mouth but about 3mths ago I just couldn't tolerate it any longer. The pain was excruciating! I googled for dental implants since I had been told I needed them and I was also told I eventually would need a denture. There was no way I was gonna get a denture ! The reason why I came to dr Shawn Keller was because I had seen him on TV with one of his patients and they were talking about not doing dentures but doing dental implants instead. I came in for a consultation and I was absolutely surprised by it all. They never once's shamed me on the condition of my mouth. They just said that they had many cases like mine and showed me all their technology and how I was gonna get my smile back. dr keller was amazing at answering the 100 questions i had for him and his team made me feel really comfortable! The whole process has been a great experience. Thank you dr keller dr Jon and his whole team for giving me my smile back. read more

Shawn Keller, DDS - Smiles by Design - The dentist paints Seahawks ! - General Dentistry Near Me - Kirkland, Washington

Love this place. Had my teeth done-top and bottom veneers, and have been smiling more than ever. The staff was so very patient with me throughout the entire process. The cleanings were the best I've ever had, the color of my veneers is incredible, better than I could have imagined when starting the process. Dr Keller has an eye for getting them how I wanted them, and I never worried about things, as someone with high anxiety, this was a great experience, everyone understood my fears and helped me through it. My jaw is functioning properly for the first time, probably in my life--it feels good. The investment in myself has been such a great decision. read more

Hi, my name is Nick Rizzs and I am a very happy and satisfied patient of Dr. Shawn Keller! I was a little skeptical of going to Dr. Keller because I have been to several dentists who really had no idea where to start on me. Through years of neglect, I knew I needed quite a bit of work on my teeth and my smile. I wanted to be happy and I wanted to smile again. Dr. Keller and all of his staff were so confident they could restore my smile and make me feel good again. And, they did! Within the first five minutes of talking with Dr. Keller, I knew he could and wanted to complete this very difficult task. I knew it would be a long process, but he calmly told me what my options were and outlined very clearly his path and process to get great results and that he wanted to make all of this happen for me! You can just tell when someone is the best in their field and that's how I quickly felt with Dr. Keller and his professional staff of ladies as soon as you walk through the door. From Kristy to Stephanie, Lilly, Jessica, Susie, Jozelle and Ashley and Lee who did my consult. I felt like everyone cared so much about me and made me feel like their most important patient and they couldn't have been nicer and more caring people! They made me feel so comfortable and were very patient with me! I'm pretty sure I just wanted to chat the whole time while I was under anesthesia which probably made their job a little harder than it should've been! By the way, the Anesthesiologist was super nice, explained everything to me to calm my nerves and was very knowledgeable. Following my visit, I was a little tender on Day 2, but that was it! I've had absolutely no pain whatsoever after that! Now, I HAVE A BETTER SMILE AND JAWLINE THAT THEY TOLD ME I WOULD HAVE, I LOOK GREAT AND I COULDN'T BE HAPPIER!!!!!!!!!!!!!!!!! So, if you want an amazing smile rejuvenation, Dr. Keller and his amazing staff if absolutely the BEST! Smiles by Design is the Lamborghini of dentistry!!! My name is Nick Rizzs and I couldn't be happier! Thank you so much for giving me my smile back! read more

I started dental implants with Shawn Keller. First I will say that the implants themselves were well done, for a very steep price. I opted to use Keller's office because of the "lifetime guarantee" of the implants, thinking that sounded like a good deal and I knew I was paying upfront for that guarantee going in. But when searching for an implant dentist--especially one as high dollar as Keller--you absolutely need the whole package. You need a trusting, respectful relationship where you feel valued and listened to. Which is why I did not finish my treatment there. My concerns were noteworthy. The lifetime guarantee was not worth all of the problems I encountered with this office, and ultimately I did not feel that it's a place I would want to return for any work. The problems? The communication in the office is very lacking. Many times I did not get called back when leaving messages. It seemed that the left hand never knew what the right hand was doing, so even when I did talk to someone, the people who needed the communication did not receive it (even though it was assured my requests or needs would be communicated to the right party). It was very frustrating. This was a promise that was never delivered upon, at least in my case, and caused a lot of doubt about my care. I did not feel respected or valued. I am very intelligent about my health and well researched on my teeth needs, yet when I tried to talk about my care or ask questions, I was met with what felt like disrespect and disregard. Um, no! Not acceptable, ever. I was also way upsold on what I needed. I had read this in some of the reviews, but definitely started to fall for this. I could have purchased a small home for the price they quoted me for the finishing work. I might add, in the line of feeling disrespected, the ridiculously high quote for the work needing to be done in my mouth was not even given to me by the dentist, but by an office assistant! I didn't get the chance to review the plan for my mouth and the exorbitant cost with the people who would be working on my mouth. Again, not acceptable! I ended up going to a reputable clinic in Cancun and getting the work done for 1/10th the price (yep, you read that right) of what Keller's office quoted AND the Cancun clinic had and and has continued to have stellar service, communication, follow up, and makes patients feel very respected and a part of their treatment plan. With the actual dentist. I will say that the staff is friendly and they try to be helpful. The problems are more in the management level. I would never recommend this clinic based on my experiences. You can get the same quality of work done by people who make you feel respected for a fraction of the cost. read more

I went to see Dr. Keller regarding my problem with missing teeth and very unhappy with no smile. After treatment and surgery I have never been happier. Dr. Keller has given me my ,ice back I am so happy. The day the put my bridges in, I cried tears of joy - his office staff are great and they are more than 5 stars in my eyes Thank you read more

Best experience I've had at a dental office! Great location, all the staff are very friendly and helpful, Dr. Keller is extremely open with his explanation of procedures and does incredible, painless work, and the hygienist, Betsy, does an amazing job! read more

OMGGGGEEEE! I got my work done 2 days ago and let me tell you... . I was so nervous at first. I know they went over every thing with me the week and also the night before my implant surgery , but i was still a little nervous. but just as they explained... it went so smooth. The stem cell therapy works wonders!! Thank you so much to Doctor Keller and his beautiful staff! you all ROCK read more

Wow!! I'm seriously impressed! I've never been treated like family at the dentist. My dental care was top notch and every question I had about my mouth was answered. I had no idea that my mouth was connected to my overall health! My teeth have never felt more clean...and it was a fun appointment! I've never been so excited for my next cleaning! read more