Our experience with Spring Fertility was disappointing from start to finish. We came in hopeful,…read morebut quickly realized this clinic was not the right fit for us as a same-sex couple. We've spoken with multiple people who have used their services, and the feedback is truly mixed--some had good experiences, others barely satisfactory and some were REALLY BAD. Unfortunately, ours fell on the negative end. If you are a heterosexual couple, you may have a smoother experience. However, as a same-sex couple, we did not feel welcomed or supported. We've since connected with five other LGBTQ couples who shared very similar concerns, which says a lot about a pattern rather than a one-off experience. Our doctor, Dr. Nam Tran, came across as arrogant and condescending which has the same tones in some of the other reviews on this platform. At multiple points, we felt like we were wasting his time rather than being valued patients during what is already a very emotional and vulnerable process. He was late and then proceeded to say he has another appointment and we didn't get the full time. We constantly had to call the clinic because they don't call back after leaving a message from the previous week. We always were on time for our appointments and were always delayed to be taken in. While the clinic may now have an LGBTQ staff member, that alone does not make the environment inclusive or affirming. Our experience did not reflect meaningful change or genuine understanding. We ultimately decided to leave and seek care elsewhere, which was the best decision for us. For anyone considering this clinic, we strongly recommend doing thorough research. There are lawsuits filed in 2025 in California alleging negligence and embryo loss, with concerns raised about prioritizing profit over patient care. These are serious issues and worth looking into before making such an important decision. We would not recommend this clinic to LGBTQ couples seeking compassionate, respectful fertility care. YOU HAVE BEEN WARNED AND ADVISED of this company! Take your business and $$ elsewhere where you are respected of your time and your self worth. https://www.dailyjournal.com/article/384511-venture-capital-s-role-in-ivf-clinics-under-fire-in-lawsuits

I saw Dr. Zore at Spring Fertility for an egg-freezing consultation and unfortunately did not feel…read morecomfortable moving forward. The consultation felt cold, rushed, and impersonal. I completed the recommended bloodwork and ultrasound, but I was not given clear instructions about whether any of the testing needed to be completed during a specific part of my cycle. My fertility acupuncturist later raised concerns about the timing of some of the bloodwork and suggested that I clarify whether it should be repeated before starting egg-retrieval medication protocol. Because egg freezing is both a major financial investment and an important medical decision, I wanted to feel confident that my results had been properly interpreted before beginning medication. When I contacted the clinic to discuss repeating the testing, I was told that I would need to pay for another full consultation. The lack of communication and unwillingness to address my concerns without an additional consultation fee ultimately made me decide to seek care elsewhere. The experience felt very clinical rather than individualized, and I did not feel adequately supported or informed.

I have previously done an egg freezing cycle, so I came in with prior knowledge. I switched…read moreemployers and now have Progyny, and I wanted another cycle done in SF. I interviewed Spring, Pacific and RMA. RMA seemed the most knowledgeable and had the best lab rankings. My cycle came out amazing with a great yield (25 eggs) and a good maturity rate (17 eggs or 68%) Both were higher than my prior cycle when I was several years younger. I had a good connection with my doctor Martha Noel, who was very knowledgeable and helpful. My retrieval was done by Dr. Scott Morin. My criticisms are honestly small nit picky stuff of minimal value. The real value was the communication, minimal wait times during office visits, and the high egg retrieval yield. I never waited more than a few minutes for a response over the Spruce app from the nurses. Dr. Noel did personally respond to a few of my questions and checked in with me as I neared the end of the cycle. Will be doing my final egg retrieval with RMA in a few months due to the high quality of service. Thank you!

My wife and I worked with Dr. Kort and now have a 5 yr old and a 15 month old. We joined when they…read morefirst opened in SF so we had a great experience. We saw the same doctor, nurse, and front desk people. It was a smaller operation back in 2020 but we always knew RMA would blow up once people discover how awesome they are. For reference, we wasted 18 months (and $15,000) at Laurel Fertility before coming to RMA. When we went back to try for our 2nd child in 2024, the practice did grow significantly. We will admit the second time around, it felt less personal, but that is OK because we still got great care. Spruce was just as awesome as before and all our records were saved. IVF is a numbers game and I feel like their protocols are spot on. I purposely waited until we are all done with kids before I write this review. We are blessed to put this IVF journey behind us now and we absolutely give RMA (Dr. Kort and Dr. Morin) all the credit.

The entire staff is incredibly knowledgeable and supportive. They have cared for me exceptionally…read morewell.

Staff is very helpful and informative, quality of care is amazing they go above and beyond…read more Definitely recommend

I received excellent care at this clinic, and am happy to recommend Laurel Fertility to anybody who…read moreis experiencing infertility or seeking to grow their family via IVF. Of all the options in SF, I'm so glad that I went with Dr. Smikle in part because he's an amazing, empathetic, friendly, and super knowledgeable specialist, but also because the experience felt much more personal and hand-held than what other clinics had to offer. When you're going through IVF, there are a lot of factors to consider like getting PGA testing done, storing eggs or creating embryos, getting biopsies/tests done on yourself, and managing a lot of medications that are time-sensitive- but none of this felt overwhelming while I was a patient at Laurel Fertility. My friends' experience at larger clinics and teaching hospital clinics sounded very impersonal, where they would receive (good) care but from lots of different practitioners (rarely the same one twice) and they weren't able to develop a 1:1 relationship with their doctors or nurses/phlebotomists. However at Laurel things were different, and you get to know your doctor as well as the clinic staff over time, and they really root for your success. The staff are there to comfort you when things are stressful or difficult, which is unfortunately a pretty common feeling when you're going through infertility treatments. It was truly an amazing feeling to 'graduate' from this clinic after a successful embryo transfer, and I'm thankful to Dr. Smikle and the staff at Laurel Fertility for their compassionate and professional care.

The process is ok , more or less decent but they stole my money . I paid cash for an initial…read moreprocedure that was then covered by my insurance . I submitted to the company 2x my carriers invoice showing they paid Laurel and have yet to get my money back , the reimbursement . They told me various stories about we will call you back after we review. It's been 90 days !

Dr. Cakmak is an exceptional reproductive endocrinologist--hands-on, intelligent, and genuinely…read morecompassionate. He never treats you like just a "patient"; he treats you like a person, listening closely and offering thoughtful, expert guidance. I have severe DOR, and Dr. Cakmak has supported my husband and me with incredible care and determination, always working toward the best possible outcome--and he has truly delivered. Our last RE left us feeling completely hopeless. We searched everywhere for help until my UCSF neurologist referred me to Dr. Cakmak. From our very first meeting, everything clicked. He draws everything out on paper, takes his time, and makes sure you understand exactly what's happening in your body. He is, without question, a true genius. What we appreciate most is his care, compassion, and commitment to our future goals. Five stars hardly feels enough for Dr. Cakmak and his team--Jill, Katherine, and Rae! They are truly the best in the business. You are in amazing hands with them!

I strongly advise seeking care elsewhere…read more You may meet your doctor at the initial consultation, but don't expect to see them again throughout your cycle. While you're told that your doctor will be "supervising," in reality you're shuttled between different providers: a nurse does your ultrasounds, another doctor reviews them, that doctor sends a note to a nurse, and finally the nurse calls you with instructions. This game of telephone is not only impersonal, it also led to miscommunication and errors in my care. And if you actually have questions for your doctor, good luck. The experience felt HIGHLY impersonal. If you have questions, you're told to ask your nurse , who often doesn't know and has to forward them to your doctor, who may or may not ever call you back. Often resulting in hours of waiting with anxiety. While this clinic may have decent success numbers, the process feels more like standing in line at the DMV than receiving supportive, personalized fertility care. With so many other options in San Francisco, I would not recommend choosing this clinic. Do not be fooled at the consultation.

Alison is incredible! I have followed her to several different locations for acupuncture over the…read moreyears, and she is absolutely the best I've ever seen. Whether she's treating my migraines, chronic shoulder pain, or sleep issues, I always leave feeling better and wake up feeling like a new person. I recommend her to all of my friends and clients. She is so kind and professional and you truly feel like you're in great hands. Thank you, Alison!

I've been seeing Alison for acupuncture for years, and I honestly can't recommend her enough. She's…read morehelped me through chronic back issues that I struggled with for so long, and the relief I've gotten from working with her has been life-changing. Beyond the physical care, she's also supported me through some really difficult emotional and traumatic periods in my life. She has such a calming presence and creates a space where you feel safe, heard, and genuinely cared for. Alison is not only incredibly skilled, but deeply intuitive and compassionate. I trust her completely, which says everything. She's hands down the best practitioner I've ever worked with, and I'm so grateful to have had her in my life all these years.

this place was very unprofessional the lady Lucy had a attitude, bad customer service also rushe'd…read morethrough my appointment didn't get any good pictures of the baby face didn't try to work with me on helping me be satisfied with my service came in the excited and left please don't waste your money with these people

I came in for a 3D scan and this place did not disappoint. Carrie was so warm and welcoming from…read morethe moment my partner and I stepped foot through the door. During the scan, she would explain to us what we were looking at and what the baby was doing. She did the best of her ability to capture as many of the baby's features as she can (even though he was hiding behind my umbilical cord)- and at the end of it all- Carrie definitely executed that. We left the clinic having some great 3D images and videos and I couldn't be any happier. It was such a great experience for my partner and I. Highly recommend!

Danielle is extremely responsive which is especially important when dealing with a time sensitive…read moreissue such as IVF. Highly recommend this service.

I was traveling to San Mateo for work and needed help with my progesterone injection (I can't do…read morethe massive needle by myself). I am SO glad I found InjectIVF (referred by my IVF clinic) - they were SUPER responsive and my nurse, Brianna, was the absolute best. She was communicative, showed up early, gave me painless shot (wow!) before heading to her next appointment. Strongly recommend!!!!! I would absolutely use this service again.

This review is long overdue. I went to Dr Lee after 5 years…read moreof trying to conceive, having tried everything and exhausted all options. I was mentally and physically drained after years of alternative therapies, fertility massages, acupuncture with different practitioners, HSG, 3 rounds of failed IVF and multiple miscarriages. Apparently my eggs were all abnormal and fertility doctors gave me a 1% chance of getting pregnant. Defeatedly, we began looking into donor eggs and adoption. Then a friend suggested the book "Making Babies" by Dr Sami David and I had a phone consultation with him. At this time, I was 41 and he convinced me to try one more time to have a baby naturally. I found Dr Lee on Google and skeptically began a 3 month treatment program with her - acupuncture weekly with Chinese herbs twice a day, 6 days a week. My husband and I were also very strict with our diets - no alcohol, sugar, pasta, limited beef, no tofu. I had an inkling that I was pregnant about 12 weeks into the treatment but didn't want to get my hopes up. It was too early for a pregnancy test so I mentioned it to Dr Lee. She adapted her treatment in case I was. My pregnancy was confirmed and my OB/GYN began weekly tests with me as I was considered 'extremely high risk'. They expected me to get gestational diabetes with a high chance of abnormalities. I continued treatment with Dr Lee during my first trimester. She helped me with nausea and general well-being. In the end, I had a smooth pregnancy and gave birth at 42y.o. with absolutely no complications as my OB/GYN kept on expecting. My beautiful daughter is now 20 months old, very happy, healthy and bright. She is truly a miracle and would not exist if it weren't for Dr Lee. We truly cannot thank Dr Lee enough. To women out there reading this, I wish you all the best. Know that there are others going through this long exhaustive journey and you are not alone. Miracles do happen!

Dr. Lee is amazing at what she does. I saw her because I was having issues conceiving due to my…read morePCOS. We did acupuncture and herbs weekly and got pregnant after a few months. Without her help, I wouldn't be pregnant today. I did acupuncture without herbs for 12 more weeks during first trimester to prevent a miscarriage. I finally made it to 2nd trimester and the baby is looking really healthy.Lily working at the front is also very nice and sweet. She is very efficient at packing your herbs. I recommend coming here if you're having a hard time conceiving! I cannot thank you enough, Dr. Lee. They're only open once a week, on Wednesdays from 1:30pm-6pm.

Poor after care. No follow up. Poor results. We were not impressed and disappointed with his care.read more

I cannot say enough positive things about Dr. Turek. He brought my wife and I back from a fertility…read moreabyss, twice. I will never forget my interactions with him. He is kind, caring, empathetic and has a celebrity-like quality. I see angry/negative reviews and the problem I have with them is, I doubt Dr. Turek looked at anyone and said, "I can fix this without a doubt". If you're looking for certainty, I think it is highly unreasonable in this area. My wife and I understood this but would have stopped at nothing to build our family. I understand the cost involved is staggering but if Dr. Turek has any guidance it is worth following based on your desire and resolve. Diagnoses: Azoospermia Treatment: 1. Sperm mapping. 2. Varicocelectomy 3. As a result of the varicocelectomy not correcting, I underwent microTESE. One of the most important points I would like to make is, at the time of treatment I was in my mid to late 40's. I had never been under general anesthesia, been operated on nor had stitches. I was TERRIFIED knowing what I was about to go through. Literally my worst nightmare come true. I still have spontaneous thought inducing panic about the days leading up to my surgeries. I would do it all again without hesitation if it was Dr. Turek who was my physician/surgeon. I felt he was truly invested in our success and my care. He knew and understood my pain and anxiety. He knew how important this was to my wife and me.