Amazing! Friendly, fast and affordable!! Total game changer that they have actual appointment times…read moreand not a window. Shower cartridge was replaced in approximately 15 minutes! Very pleased and will definitely be using them again!!

Geno D just left. He fixed my wife's bathtub in 30 mins and cleaned up! 2 other plumbers wanted…read morethousand$ to break thru the wall. $200 later, my wife is smiling. Honest and professional, don't trust anyone else!!

Service was good but hidden cost to the consumer is ridiculous !! I was charged $450 dollar charge…read morefor service on my gas furnace. The fee is $75 every half hour . The tech was finished in 45 minutes but I was charged 450 . When I questioned the 3 hour charge I was told I had to pay for the tech to pick up the part and drive to my house with it !!!! I've never heard of such a rip off in my life ..... I'm paying a person to pick up a part and pay him $150 an hour to do it !!! You got me once but never again Stay away from this fraudulent company !!!!

My experience with precision tech has being long, tiring, upsetting. A never ending nightmare. In…read more2022 I had my pool lights, electric system done with this company. For two long years I have called, email about brakes tripping and shooting the pool off. Last year after many calls they sent a technician that couldn't fix the problem. By the end of the season all my backyard power was gone. After so many undesirable encounters with the owner Mario. I decided to give it a rest. This year I called them to come and fix the problem again. The called 2 times as of now in the last 3 weeks. Emailed Mario about 4 times. And he has no responded. I spent 9ver $100,000 in the pool not ven two year ago. Please all the electric with presition tech did. I spent over $130,000 in a pool that has no light and back year that is totally in the dark. I feel as a single woman I was taken advantage by this company. And they will not respond to my calls because they just don't care how hard I work to make the money to pay for a dream backyard that never happened. It has very stressful, because if I called someone else to fix I them if in the future I have a any problems they will came and said they did everything right. This is what I have being telling me all along. But as of now $12,000 light inside the pool out. $7000 lighting outside the pool gone. All power GFIs outlets in the back yard gone. As of now I really don't know what to do any longer. I thought I hired a serious business, but I have being left with no words. From being treated As a lesser person. Shut at by Mario owner him self. And on top ignore in every complaint and have placed

It appears the company has been sold and they now outsource calls. Getting someone local on the…read morephone is difficult. Much confusion and miscommunication

On Dec 28th, my landlord/roommate's furnace was looked at by NJNG, she had her yearly maintenance…read morescheduled with them, and the tech told her that her furnace(we live in a mobile home...) was dangerous as the heater exchange was cracked, and he redflagged it..so we were without heat. My landlord decided to contact her warranty company,they sent out the most obnoxious guy who said NJNG did not know what they were talking about and he claimed he fixed it. Two days later the furnace rattled, whistled and popped. So again our heat had to be turned off. Then the warranty co had these two guys who didn't speak English, did not know where to look for the problem, and promptly said, "no good".I, in frustration went on my FB page, saw Brown's Heating, Cooling and Plumbing and wrote them explaining the situation. That SAME day, I got a response from Doug Brown who put me in touch with Paul Keator, who then came over THAT afternoon, and looked at it and agreed with NJNG....he told us we could have a new furnace in 2 days, which as of today has come true. Their quote and cost was even $1000 less than NJNG's quote. The techs came at 9am this morning, they were professional, courteous and very knowledgeable. Thank you to Doug for replying to my cry for help and for Paul and his help, and to the techs who came out today.....you all are great and you deserve an A+ rating.

**** Ryan was very professional. He put bootees over his…read moreshoes to avoid bringing in dirt from outside. He seemed very knowledgeable. Thank you.

The team from C&C were amazing! Quick, efficient and professional! Highly recommended!-Lilian Z.read more

I recently purchased a business in Englishtown. Everything in the building works perfectly fine but…read moreI wanted to be able to save on costs by creating a schedule for the heating and A/C. When I tried to go in the settings it required a passcode. Crystal Air was the company that installed the system so I reached out to see if there is a master code the system starts with in order to set the schedule. Instead of letting me know the typical master codes to test they sent TWO people out to input the original code the system came with. I received a charge of $330. This was a feature I could have lived without. I just wanted to see if they had a code I could put in so I could put the schedule in myself. When I called to ask about the bill, the woman at the front desk told me the owner would give me a call (never heard from him). I'm beyond frustrated being stuck with a bill like this. I figured since they installed the system they would know the original code and be able to help without sending two people and charge a bunch.

Service quality was good. Technician could have cleaned up his work area better but he seemed…read moreknowledgeable and the furnace was working well after he left.

Richard Koeppel fixed the problem today. ! The heating unit is now working fine. It was making an…read moreannoying sound. He made an adjustment to the unit which resulted in smooth heating furnace operation!

I never dealt with this company before, but based on the Yelp review I made the call. I could not…read morebe more pleased I did. Mr. Koeppel answered his phone on the first call (a rarity these days), and was very polite and easy to deal with. After a brief discussion, and texting a photo of the issue (kitchen sink leak) he provided an estimate, confirmed when he'd be here, and that was that. A short time later he arrived, repaired the issue, confirmed all was working, explained it all to me, charged me the low end of the estimate, and wished me a good day. I cannot recommend this company highly enough. Outstanding!

We recently had Archer Plumbing install our new Toto toilet. Micheal T. Arrived right on time, and…read morewas sure to wear shoe covers and brought in tarps to protect our floors. He gave us a very reasonable fixed price and worked quickly to remove the old and install the new. We have used Archer for all our plumbing needs for almost 40 years. We highly recommend them.

Came quickly , knew what needed to be done and did the job as requested. Our kitchen sink and…read morewashing machine drain was clogged. Not the cheapest but efficient

My radiant heat was read its last rites. That said, it was time to go shopping for a new HVAC…read moresystem. After carefully researching and meeting with several HVAC companies, I was extremely impressed by Coastal Air Conditioning, specifically Mike Cerchia, who is their Comfort Advisor. Mike is also a tech and still goes out in the field, as needed. He has outstanding knowledge in the HVAC space. He looked at my current set up and provided us with the best fit for our house, which turned out to be forced hot air. He went over the pros and cons of forced hot air versus baseboard, which I also considered. However, my wife and I decided that forced hot air would be the least invasive option with respect to the post installation repairs that would be required, i.e, painting, sheetrock replacement, etc. As promised, Mike provided me with an estimate same day. I should point out that Mike called me periodically to see if we made a decision and if we had any questions. I informed him that we were still reviewing some of the other estimates/proposals that we have received. What we truly liked about Mike was that he never employed high pressure sales tactics. Whenever I texted him or called him, he replied immediately. If he wasn't available, he would return calls promptly. My wife and I unanimously decided that Coastal distinguished themselves from their competitors and, as such, we awarded them with our business. One of Coastal's Service Coordinators, called me to set up an appointment for a walk through, prior to the installation. Brian Mazzatenta, who is Coastal's Residential Installation Manager, performed the walkthrough and measured out what was needed. Bryan was exceptionally thorough and also has outstanding HVAC acumen. He did an excellent job of setting expectations and delivering against them. He followed up and was always available to address any questions that we had. This past Wednesday the installation began. The two techs who performed the installation were Pat and Riley. Both were outstanding. Very communicative with in depth knowledge. They worked as a cohesive team. As we have a dog we were concerned about her getting loose. Both Pat and Riley were very mindful and eased our concerns. Not only were both Pat and Riley outstanding at their jobs and incredibly reliable, they were both extremely respectful of our property. At one point Pat said that he treats a client's house as if it was his own, which was evident throughout the entire installation process. Both Pat and Riley were also very neat and cleaned up any debris that resulted from the installation. I am pleased to state that the installation has been successfully completed, which also included a new hot water heater. Our new HVAC system - both heat and air - is working fine. Overall, we are exceptionally pleased by the level of technical expertise, service and professionalism that was provided by Coastal. While more and more and more of these companies are being sold to Private Equity groups, Coastal prides itself in still being a mom and pop shop - and they are in the best possible way. Everyone from management to the techs to sales to the office are pleasant, professional and knowledgeable in their respective jobs. If you truly want to support a mom and pop business, Coastal is the place for one stop shopping for all of your HVAC needs. Yes - they are that good! I highly recommend this business.

Our technician, Al, was the best! On time, extremely thorough and came in with booties on his…read moreshoes...he gets 5 stars in my book! I will use this company again and request, Al!!!