The top of the $400 dresser I bought was covered with a runner and on top of the runner was a…read moreselection of several large lamps for sale and several Knick Knack/tchotchke items for sale. Although I looked over the dresser, opened the drawers, etc., I did not move all the lamps and many assorted knick knacks. I then paid for the dresser and made arrangements to pick it up the following day. When I returned to pick it up, there was a VERY LARGE split in the wood, ALL the way across the entire top of the dresser and way too wide to repair by any method. This major damage had been covered by the runner, the lamps and the knick knacks. So . . . Usually, normally, sellers will be transparent about damage, flaws, chips, cracks etc., and then it's up to the buyer to move forward with the purchase or not. Because the damage was so extensive, I did not think the dresser could be transported without breaking completely in two. Because the damage was hidden/concealed, I felt deceived. I pointed this out to the staff, who launched into their "no refunds" spiel before I could even finish my sentence. I was rather abruptly offered to the "opportunity" to leave the dresser (and my $400) behind if I no longer wanted it. Still, I extend Kudos to Twice Is Nice for serving seniors in need!! Thank you to the volunteers who offer their time. Thank you to the folks who donate. If an item is damaged, you don't have to attach flashing lights or a neon sign, but it's not "nice" to cover it up, then pile it high with multiple heavy items making the damage almost impossible to detect until too late to make an informed purchase decision.

Wonderful finds in excellent condition! I always spend too much, but come home with great things!…read more If you make it to Charlottesville, I highly recommend this place look out because Twice is Nice has two stores in the same general vicinity.

I use Tiger Fuel Company as the provider for the heating fuel for my home and Gary Shifflette is…read morethe driver who usually delivers the fuel. Gary does an excellent job of backing his truck into my driveway and keeping my tank full of fuel. Tiger Fuel Company has reasonable prices on their fuel and i appreciate that during the mess that is happening in our country at this time. Thank you Gary and Tiger Fuel.

I recently took a backpacking trip out to the Triple Crown trail and ran into some problems with my…read moreJeep. Being hundreds of miles from home, I needed it looked at on an emergency basis and the friendly folks at Jeep Forge went above and beyond to help me out when I called about the situation. They stayed open afterhours so I could get the Jeep in for them to take a look, told me the Jeep was safe to drive home, and gave me a thorough explanation and printed summary of what the issues were and their recommendations for me to give my usual mechanic when I got back home. I was very happy with the service provided and would highly recommend Jeep Forge.

From the owner: The Mid-Atlantic's Premier Jeep, Truck, and 4X4 shop…read moreDiagnostics, service & repairs, parts, installs, and full ground up builds.

I live in California and they have been amazing at getting flowers and gifts to my Virginia…read morerelatives. Great website!

I was drawn to this store because I used the soap at a nearby restaurant the night before and…read morewanted to come in and see what soaps and lotions were for sale inside. It's a small florist shop with friendly staff who greeted us and offered assistance with pre-made floral items in a small cooler to the right of the shop and a ton of gifts and knick-knacks inside. It has much more in the way of gift items than expected and a very large selection of skincare items from local Virginia Aromatics which are made in Orange. There was bug spray, lotion, soap, scrub, bath salts, chapstick, etc. All smelled wonderful. A cute shop with some nice items and the soaps are soft and luxurious.

I meet with the owner Matt today about my home project, I…read moremust say this guy thinks outside the box, I am ready to work with Matt and his staff to make my mountain one of the best investments I have ever made. A hugh thank you for listening and careing about makeing my home a home..

Darklion is one of the best remodeling company. They take pride in their valuable work and even…read moretheir motto is "Treat your home like our own". They're honest and they don't sugar coat things. They help you out even tiniest things. They're not like other companies who don't care for you after they finish your project. They come out to help even after 2 years of project completion. They're quick with their responses and they make sure to give you what you want instead push products that is expensive. They can work with your budget and still give you the best value. Also their team is amazing they do their own construction and they make sure that you're happy with the outcome. I highly suggest Darklion to anyone who needs remodeling needs, countertop replacement and custom projects.

I had an incredibly frustrating and disheartening experience with them. From the very beginning,…read morecommunication was poor but we trusted their promises regarding a custom engraving needed for my wedding. Unfortunately, not only did they completely ignore the engraving specifications, but they also delivered a final product that was nothing like what we were promised - I do understand that things may change as the project gets started, but a courtesy call to make us aware of the inability to fulfill their promises would have made a world of a difference. The whole process took weeks longer than expected. As we called regularly to check-in and get updates, we were treated with complete disrespect. We were HUNG UP ON during certain calls as they did not want to admit to their mistakes. It went as far as them telling us that our pieces "didn't matter." This was completely heart-shattering as our pieces that "didn't matter" have been in our family for multiple generations. It was clear they had no intention of taking accountability and instead shot us down... as if that would help the situation??? absolutely absurd. This was not just a missed expectation; it was a total disregard for customer service & basic human decency.... We trusted them with something meaningful and were met with negligence. I am never one for reviews but I wish I read and trusted all of the other awful experiences. Would absolutely not recommend. AVOID AT ALL COSTS.

We took our 2 engraved wedding goblets that my husband and I used 30 years ago to be engraved for…read moreour oldest daughter's upcoming wedding. After being assured they could match the previous engraving and we identified the placement with stickers provided by BelAir, we prepaid $310 in full as requested. I called to check on the status a month later and was shocked when she told me "they look okay" and told me there are "many more important things to worry about than goblets". As I grew increasingly concerned, she hung up on me. I took my husband with me to pick them up. The engraving on the goblets do not match what we asked, nor do they match each other. They kept saying "it is legible and accurate" although it was very misaligned. They offered a $25 reimbursement and asked us to leave their place. He told us "we do not need your business". Never once did they apologize. To top it all off, their "refund" was actually another CHARGE to our account!