10/10 recommended to get your hair done they did exactly what i wanted and it turned out better…read morethen what i pictured

If you value your eyebrows at all, avoid this place at all costs. I work close to Ridgedale and…read moreneeded to stop there for something. I also needed to do something about the bushy caterpillars above my eyes, so I stopped in to New Reflections thinking that although I'd never been to this salon, Aveda salons are generally legit and a brow wax is not that difficult of a thing. I didn't want them reshaped, just cleaned up a little. I've been getting my brows waxed, on average, 4-6 times per year for the past 20 years, without incident. Nbd, right? Wrong. When I was introduced to the esthetician, my gut instinct said "run!!!". She had HORRIBLE eyebrows. But I didn't run, because I'm an idiot, and figured that maybe her brows were so jacked because it's harder to do your own than another person's or something. She asked what I wanted done, and I told her to just clean them up around the edges and trim a little where needed. She then became completely silent, as though she was concentrating hard, which made me feel more uneasy. As I felt tiny bits of wax being applied here and there, and felt hairs being plucked from spots I'd never felt hairs be plucked from before, my feeling of unease began to grow stronger. I began to suspect, in horror, that this person had no idea what the eff they are doing. When she held up the mirror to my face, my suspicions were confirmed: the ends of my eyebrows were totally gone, there were patches of hair missing from each brow, and they were two completely different shapes. One of them looked like a deformed sperm. My full, beautiful brows had been reduced to what I refer to as "meth brows." I started to cry. She asked what was wrong, and I said, "um, my brows are gone...they're like, gone. They are supposed to extend to here, and you took the ends completely off." She tried to say that those hairs weren't actually part of my eyebrows, but were just "stray hairs." I was then whisked up front to speak with the manager, as I tried to pull myself together and not make a huge scene. The manager was very nice, and said of course I would not be charged for the visit. She offered to have another esthetician show me how to fill my brows in with pencil, but I declined. I KNOW how to fill them in, but drawing them on, where there is no hair at all? Like a chola? That is NOT THE LOOK. Now whenever I look in the mirror, I just feel pissed. I wonder if the ends of my brows, and the bare patches throughout, will ever grow back. Waxing damages the hair follicle, so there's definitely the possibility that they won't. And that makes me sad all day.

Clean and beautiful salon. The staff are very friendly and always do a great job with my pedicures…read more Highly recommend.

First time customer and I got a gel pedicure. Technicians are super nice and welcoming. Place is…read morevery clean. Service was great and affordable! I will be coming back!

AVOID THIS SALON. SCAM - UNREASONABLE HIGH PRICES with a poor end result/service. BLIND SIDED BY…read moreprice of $348 with no results/change in hair. I used to see Leah at Lavish, she is the owner. Leah is very skilled, probably the most talented colorist I have encountered in my 15 years of getting my hair done. I was devastated when Leah moved me off her books. She did this to focus on her hair extension business, and referred me to Emily Radford. I am currently brunette, with the request to make my way to blonde, I asked for highlights and provided a few inspirational pictures. What I received was very minimal, I could not see a change in my hair aside from 2 chunky highlights at the front of my hair. I understand it takes time to break up brown hair, but i received was unexpected. I was charged $348. Emily is young, new in her career, which I was happy to give her a chance. Moreover, Leah, the owner of the salon has never charged me over $220, and would exceed my expectations. I am extremely sad with the results from this time around, or lack of results rather. I asked for the situation to be made, right, and resolved but Emily said since too much time passed she will not fix or refund. Yes, it has been more than 7 days, but my hair is the same as it was when I walked out of the salon on 10/19, its still brunette, with no highlights except in the front. It took me until today, 12/3 to find the courage to say something about the situation. Lavish salon will charge with you steep unreasonable, unjustifiable prices, without any explanation or preparation of price point. I was blind sided by the price of $348. I cannot afford this price point for my hair, and I am still in need of getting my hair corrected, and will need to pay another salon to make this right. I feel taken advantage of. Save yourself the $ and time, don't go to this salon. Service was on 10/19/23 - after photos from a month later 11/19/23 & today 12/3/23.

William Kern does my hair and it always turns out great! He takes his time to cut my hair to get…read moreit to effortlessly fall so that I don't have to spend too much time styling in the morning. He has a lot of experience working here and even in New York City, and is great at customizing the look you want for both cut and color! I've gotten so many compliments on my highlights, and I love how nicely they frame my face. Highly recommend to all friends to book him up before he gets too busy!

Top quality cuts and advice from a true professional. I'm pretty picky about my hair and it's not…read moreeasy to cut with the cowlick, but Johnathon nails it every time. He is a genuinely good dude too. Just go here.

This was my first time to The Top Shave Lounge. I received the Traditional Haircut Experience and…read moreTraditional Shave Experience. I definitely recommend both. The haircut: Johnathan does a wonderful job at listening and learning about your own hair eccentricities beforehand so as to give you the best haircut experience. I usually get my haircut at one of those "run of the mill" shops, you know those type of places, where you may or may not get the same hair stylist and what you think your haircut should end up looking like is not always what you always get. At The Top Shave Lounge you not only get what you expect, but the end result is one of the best haircuts you'll ever receive!! The Traditional Shave Experience: This was actually my first shave experience at a barbershop and it did not disappoint. The Traditional Shave Experience included a hot towel treatment, aromatherapy, traditional wet shave, cool towel, hydrating toner, and moisturizer. As Johnathan said, you leave feeling like a super star!!! The shop: I loved the overall decor of the Top Shave Lounge. It really felt like an old-timey barbershop, as if your living during the prohibition era. Rustic wood paneling, old photos of barber shops, an antique barber chair and yes a barber pole. The decor along with jazz playing in the background gave a nice calming experience. The Top Shave Lounge also offers a full range of products from Art of Shaving line. Next time your lady says she's going to the spa or a salon(code for "I'm going to spend a pile of money") treat yourself to this speakeasy style of a barber shop, and yes you heard me right, you may just get a sip of whiskey....The Top Shave Lounge is more then just a barbershop, it's an experience!

I go to Erin for haircuts, mani/pedi's, color, updo's, etc. and have had a great experience every…read moretime. Prices are great, $54 for a mani/pedi?! Yes Please!

After being a Spalon Montage groupie since college, I decided I needed to find a less expensive…read morealternative for my haircuts. I went in yesterday afternoon for a trim. After being greeted with a rough-looking, gum-smacking receptionist, I realized she was Claire, the stylist I booked an appointment with. Reluctantly, I sat down for my consultation. We discussed that I wanted a healthy trim of about an inch. She asked if I liked my longer layers and I said yes. As the appointment went on, I realized she was cutting a lot of hair. (Upon entering the salon, my hair was midway down my back and my first layer started at my shoulders.) She mentioned that my layers were cut strangely and so I figured she was cleaning it up. She kept cutting and cutting and I thought to myself "this is the most thorough cut I have ever had" but as it went on, it appeared that she kept trying to even up what she had just cut on one side of my head with the other side. It wasn't until I saw her take a LARGE amount of length of that I got really concerned. I proceeded to get a fair-at-best blow dry (the hairdryer was super hot on my scalp and I had to ask her to turn it down) and tried to remain calm when she showed me the final product. "Maybe once I style it myself it will look better" I thought. I live not too far away and I jetted home. I took another pass at it with my own tools and product and stood there in complete shock. My once flowing locks are now more like Jennifer Aniston circa 1995. I am beyond devastated that after I have been trying to grow my hair for years, it's now in the salon's garbage bin. I called the salon and spoke to Darrin, the owner. He was more than apologetic and offered me a full refund. He also did everything he could to assure me that that was not the type of experience he wanted for any of his clients. He listened and really seemed to care about my satisfaction. Unfortunately, it's too late and beyond repair. So, I don't think the salon itself is bad news, in fact, Darrin's customer service was incredible, but I would advise anyone to avoid Claire at all costs. I will be returning to my overpriced salon. At least before I left with all my hair.

I went here to get my hair cut after a particularly bad experience. Scheduling online was easy and…read moreseamless. There was the caveat of cancellation, and needing a bigger window of time in order to avoid late fees (which is good for others to be aware of). I wasn't concerned about this as I scheduled this visit yesterday and had full intention to go in although i can see this being a challenge if it's scheduled out and something comes up. My stylist was Veronica, and she took ample time to ask me about what I wanted, how I liked my look and asked about a lot of nuance to ensure I got the look I wanted. She took her time and was willing to modify when I noticed I wanted it shorter. She was knowledgeable about fine hair, the products and different things likely impacting my hair. I appreciated this. The atmosphere of the salon was sort of bustling, many bodies moving about, a lot of chatter and noise. This isn't unexpected nor was it a bad thing but could be good to note if noise levels are hard for some people. The aesthetic of the salon was airy but chic. I appreciated the decor and the products used were interesting. I'm excited to see if they irritate my scalp (as some do) or if these will be products I'll be able to purchase and begin using regularly!

Graham is an excellent stylist. He also does a great job. I highly recommend Graham and this salon.read more

I am new to the area and was looking for a good stylist…read more Found her! Lisa at Bay Salon is absolutely brilliant. I have a ton of hair and specific preferences. She excels at communication, listening, and technique. Wondering! Additionally, the staff is great. It's friendly, professional, and not insanely loud. (A bonus for anyone on the spectrum like me.)

Got lashes done she did a ok job. Also had appointment to get hair cut and colored first i knew…read moreimmediately the gal doing hair was not experienced the way she was cutting my hair. I refused the color after that

I have a couple of different services that I have done here, but I want to say Dre is absolutely…read moreamazing. I don't even have to look at my hair after she cuts it to know that it will be perfect. I also love that she is funny and makes me laugh, which is kind of what you call A Day maker. Thanks Dre for making my day.

Just got a great haircut from Olivia. She listened and gave me the style i asked for. She's so…read moreeasy to talk with and made my time in her chair so enjoyable! Can't wait to see her again in a few weeks!

I loved my experience at Hour Rose Salon! I typically do not stray from my regular stylist because…read moreI have had really bad haircuts in the past, but this salon looked cute and reputable so I gave it a try. I drive past it all the time, so it's a great location for me. This salon has a total "cool girl" vibe. I have been to other salons that felt more "cool" and "exclusive", but those environments were not welcoming. I grew up getting cuts from my mom and going to places like Supercuts. I am extremely low maintenance with my hair and normally maybe get it cut once or twice a year. In the past, other stylists at nicer salons have looked down on me for that and made comments that made me feel like I wasn't doing enough or that I was less than. Hour Rose Salon and Duffy made me feel very normal, welcomed, and accepted for exactly who I am. I can't say how much I appreciated that, especially in an environment where it would be so easy to make people like me feel like we're not doing enough. I booked online and chose Long Haircut. I like that the services are listed by length and give clear descriptions as to what you'll receive. It was also really easy to get in, I booked an appointment for less than 24 hours away. Before you choose date and time, you can select a stylist. All the options for stylists are given with a quick bio and typically also show their Instagram name so you can check out their work. If you don't care about who you get, you can also pick "any stylist" and just choose your date and time. I ended up selecting Duffy because I liked the photos on her insta and she mentioned specializing in curly hair (I think!). There's a great variety of stylists at the salon and I'm sure you'd be in good hands with any of them. Parking was extremely easy and free, and I was welcomed like I'd been there before. So sweet! The salon is clean and smells really nice. I was offered a drink of my choice (mint tea!) and showed to my chair to start my pre-haircut consultation. My consultation was quick (not too quick) but thorough. I showed some pictures of myself and pointed out what I liked and didn't like about certain haircuts I'd had in the past. Duffy asked clarifying questions and was extremely careful and listened to me. As the haircut went on, Duffy checked in on me to make sure I was liking what was happening, like length and certain techniques. She noted some qualities about my hair that no other professionals I've seen before have called out, which was so interesting! My hair has a very different texture beneath and on the top layer, and nobody's really pointed that out before. It was really nice talking to someone who knows curly hair. Duffy walked me through some care for my hair and shared some tips on how to book if I'd like to come in for trims and maintenance. I didn't feel like I was being sold to or like I was a number - it was a lovely experience overall. I am so happy with my hair and can't wait to come back.

Loved the vibe of this place, it was easy to book appointments and my sister and I both loved our…read morestylists. Rizzo did amazing for my cut and was so nice!!!