Lorena is very good with dogs. I have a standard SheepDoodle she grooms. Champ loves to go there…read more He heads to the grooming area when we get there. It's obvious she loves animals!

Three of my dogs got bit by a snake....scary right...need I say more, lol, but I will. On Thursday…read morelate evening 5/12, three of my dogs came inside and we immediately noticed extreme swelling in their faces. They were only outside a short period of time, so I was able to narrow down a time frame and immediately gave them Benadryl. At NO point were they in ANY distress respiratory or otherwise. We stayed up all night monitoring them until we could get them to their vet in the morning. Here is where the story gets crazy. Two of my three dogs are patients at MainStreet Vet and one WAS a patient at JACKSON VETERINARY CLINIC (Jackson, Ga.). Long story but for now we will leave it at that. Anyway, I live about an hour away from MainStreet vet so myself and my daughter began the drive at 7 am with the two MainStreet vet patients to be there right at opening time, 8am. My husband was planning to take our third dog to her vet, JACKSON VETERINARY CLINIC, so we thought!! My husband called JACKSON VETERINARY CLINIC and spoke to Heather. Heather advised him he could not bring THEIR patient there as there was only one vet that day and he needed to take her to the emergency vet as they don't have anti-venom and he will be in surgery as soon as he comes in. (By the way, this was at 7:45 am when he called, and the ER vet closes at 8 am., the closest ER vet to us is about an hour away.) My husband called and let me know about this. I advised him I would try to get her in at MainStreet but she isn't a patient there and this is a walk in situation, however, if they could take her, we would just go ahead and transfer ALL of our dogs from there to MainStreet as JACKSON VETERINARY CLINIC clearly is not concerned with the welfare of animals MUCH LESS patients!!! Back to our travel to MainStreet Vet. As soon as the door was being unlocked, I was at the door speaking to Liz. I advised her of the snake bites and the issue with our other dog being a patient at JACKSON VETERINARY CLINIC and they were REFUSING to see her. Liz WITHOUT hesitation, said...BRING THEM IN NOW and we will see them ASAP! We have doctors that will/can definitely see them! Liz advised the only thing she needed was the vet records sent from JACKSON VETERINARY CLINIC and it would be NO ISSUE at all. I immediately called JACKSON VETERINARY CLINIC and transferred ALL records to MainStreet Vet as all my dogs were transferred that day to MainStreet. I spoke to Kaitlyn at JACKSON VETERINARY CLINIC, and she of course tried to change my mind and distort what my husband was told on the phone and asked if I wanted the office manager to call me. I advised her no one needed to call my phone as I will be making a compliant online publicly and privately emailing the veterinarians. This was a lot to say but the main thing is that I want people and the veterinarians that work at MainStreet Vet to know what SUPERIOR service and attention your staff gives each of the animals they come into contact with, oh yeh and their owners..lol. My three dogs who got bit by a snake were taken in immediately and treated with such compassion, care, love and attention that I am unable to even find words to express how that makes me feel as a pet parent. Specifically, Liz, Stormy, and another young front end lady (my apologies, cannot remember her name but she was Caucasian, blonde and such a great, friendly personality) all were amazing beyond words. I have never had an issue at MainStreet and trust me, my dogs are prone to being bad and accident prone...lol. The staff and vet(s) have always taken to time to take exceptional care each time I am there. It could be for routine shots or because a snake bit them...but either way it is CONSISTENT, AMAZING CARE every time. My hope is that people reading this take their animals to MainStreet Vet, Madison, Ga. as they are the epitome of quality care for your fur-family!!! And for the veterinarians of this practice, I suggest privately and publicly recognizing their staff to let them know just how awesome they are and what they do makes a difference!!!!

I took my dog to their Urgent Care, my dog was panting and could not hold her head up and thought…read moreshe had an infection of something... they came in did a minor exam and said she had a stomach ache and told me they were done... I demanded that they do better, then they sent in some lady with a bill for 600.00 and demanded payment... I declined and said you need to do your job and find out what's wrong. Then they did a blood test and said she had nothing wrong with her, which I knew was a lie... I told them to send me a bill and have sent two emails with no response. When I took her to my regular vet we found out she has a potential carcinoma on her urinary tract... don't go to this Main Street, they don't care about you or your animal, only money.

Simply not professional. Very rude lady. I booked my appointment on the 19th, and the date was…read moregiven was March the 7th. On February 20th although she gave a date she did not give a time until February the 28th at 6:41am. I did not see the message until Tuesday March the 2nd. I respond to confirm, and she responded with a very rude text explaining how she canceled my appointment due to my late response. Might I mentioned I thought all was well from February 20th. A week later she gives a time. It takes her forever to respond yet she gets upset when a new customer do not know her 24 hour response rule. Very unprofessional. 0 out of 10 do not recommend!

I've used Debbie for years, and she always did a great job! She was also dependable, and very easy…read moreto communicate with. She made scheduling easy, and would always respond to my texts within minutes. I would recommend her services. Thanks Debbie!

We love Harmony! They have an amazing day care - our pup gets so excited to go…read more We also love their self service dog wash. It's so easy to wash your pets and it's reasonably priced.

Susan is the best. I've been having Teddy groomed there for about 5-6 year. never been disappointed.read more

Joe, Ian and Rachel are just the best! We've made PPS our go-to for all things pup related. They're…read moreall so knowledgeable and make the best recommendations. Our pups love everything we bring home from there. The owner is also so nice! They all make the community a brighter place!

Local business. Wonderful & helpful staff. Free parking. Great selection of foods & suppliesread more

Perfect haircuts for my pups! Stephanie was great with my…read moredogs and listened carefully to what we wanted. All of the staff are nice and professional. Worth the drive!

Great place to board or groom a dog. They take a personal interest in each pet and let the dogs run…read morearound the yard and play together instead of just keeping them in kennels all day. Friendly and accommodating staff. Your pets will love being here while you're away from home!

My big 90lb boy came out fresh as a daisy, clean paws and trimmed nails! He stayed fresh longer…read morethan with any other groomer thus far. He seemed to enjoy the one-on-one attention.

Hanna did a good job. She was on schedule and our dog looked great. Brandi seemed very relaxed…read moreafter her bath. The service was prompt.

Perfect! On time and did a great job. My doggie was sooo happy after. They even ga e a gift bag and…read morea little toy they she loved playing with. You can tell they really care.

Amazing....not! I was quoted a price between $165-$200 for my 68lb dog just because of her "size"…read more They didn't ask me what I wanted/needed done for my dog! So pretty much, pathetic business practices and apparently all about the money that they can lay their hands on. Thank God I didn't bother with them. Much better and more responsive groomers (and mobile groomers) available around the area! They look like they can only deal with small, yapping dogs.

I saw the van out and about one day and wrote down the number as I am new to the area and was…read morelooking for a new groomer for my Bella.. I was able to get an appointment with ease that fit my schedule which was so great!! I have a 6 year old Shih Tzu who was in great need of a new 'do' - and I must say she came right to the house and in less than two hours Bella was done and looked awesome!! Exceptional service for a great price!!!