We love Harmony! They have an amazing day care - our pup gets so excited to go…read more We also love their self service dog wash. It's so easy to wash your pets and it's reasonably priced.

Susan is the best. I've been having Teddy groomed there for about 5-6 year. never been disappointed.read more

She was fabulous with our scoot scoot... he was gorgeous when done.. even put the cutest baby blue…read moreribbon around his neck.. everytime she does a great job very affordable..

My grandog Tab, a King Charles Cavalier Spaniel needed grooming and I'd been too busy to get him to…read morethe groomers, so i called Shear Elegance in Madison to schedule an appt. for the upcoming week. Surprisingly, they said go ahead and bring him in and they could do him that day (a Saturday!) When I got there they said just give them an hour and a half and they'd have him ready. Comparing this to taking him to one of the big pet chains where they charged me double the price and kept him for 6 hours (apparently rush service was 10$ extra and no one told me this) plus he was probably in a cage for a long time, What a great value at Shear Elegance. Tabasco came home looking great - didn't have to be muzzled, is happy and didn't nip or growl at anyone. I even got to watch the last few minutes. These groomers were really great with Tabasco and you can tell they really do love what they do! I would highly recommend Shear Elegance!

Lorena is very good with dogs. I have a standard SheepDoodle she grooms. Champ loves to go there…read more He heads to the grooming area when we get there. It's obvious she loves animals!

Three of my dogs got bit by a snake....scary right...need I say more, lol, but I will. On Thursday…read morelate evening 5/12, three of my dogs came inside and we immediately noticed extreme swelling in their faces. They were only outside a short period of time, so I was able to narrow down a time frame and immediately gave them Benadryl. At NO point were they in ANY distress respiratory or otherwise. We stayed up all night monitoring them until we could get them to their vet in the morning. Here is where the story gets crazy. Two of my three dogs are patients at MainStreet Vet and one WAS a patient at JACKSON VETERINARY CLINIC (Jackson, Ga.). Long story but for now we will leave it at that. Anyway, I live about an hour away from MainStreet vet so myself and my daughter began the drive at 7 am with the two MainStreet vet patients to be there right at opening time, 8am. My husband was planning to take our third dog to her vet, JACKSON VETERINARY CLINIC, so we thought!! My husband called JACKSON VETERINARY CLINIC and spoke to Heather. Heather advised him he could not bring THEIR patient there as there was only one vet that day and he needed to take her to the emergency vet as they don't have anti-venom and he will be in surgery as soon as he comes in. (By the way, this was at 7:45 am when he called, and the ER vet closes at 8 am., the closest ER vet to us is about an hour away.) My husband called and let me know about this. I advised him I would try to get her in at MainStreet but she isn't a patient there and this is a walk in situation, however, if they could take her, we would just go ahead and transfer ALL of our dogs from there to MainStreet as JACKSON VETERINARY CLINIC clearly is not concerned with the welfare of animals MUCH LESS patients!!! Back to our travel to MainStreet Vet. As soon as the door was being unlocked, I was at the door speaking to Liz. I advised her of the snake bites and the issue with our other dog being a patient at JACKSON VETERINARY CLINIC and they were REFUSING to see her. Liz WITHOUT hesitation, said...BRING THEM IN NOW and we will see them ASAP! We have doctors that will/can definitely see them! Liz advised the only thing she needed was the vet records sent from JACKSON VETERINARY CLINIC and it would be NO ISSUE at all. I immediately called JACKSON VETERINARY CLINIC and transferred ALL records to MainStreet Vet as all my dogs were transferred that day to MainStreet. I spoke to Kaitlyn at JACKSON VETERINARY CLINIC, and she of course tried to change my mind and distort what my husband was told on the phone and asked if I wanted the office manager to call me. I advised her no one needed to call my phone as I will be making a compliant online publicly and privately emailing the veterinarians. This was a lot to say but the main thing is that I want people and the veterinarians that work at MainStreet Vet to know what SUPERIOR service and attention your staff gives each of the animals they come into contact with, oh yeh and their owners..lol. My three dogs who got bit by a snake were taken in immediately and treated with such compassion, care, love and attention that I am unable to even find words to express how that makes me feel as a pet parent. Specifically, Liz, Stormy, and another young front end lady (my apologies, cannot remember her name but she was Caucasian, blonde and such a great, friendly personality) all were amazing beyond words. I have never had an issue at MainStreet and trust me, my dogs are prone to being bad and accident prone...lol. The staff and vet(s) have always taken to time to take exceptional care each time I am there. It could be for routine shots or because a snake bit them...but either way it is CONSISTENT, AMAZING CARE every time. My hope is that people reading this take their animals to MainStreet Vet, Madison, Ga. as they are the epitome of quality care for your fur-family!!! And for the veterinarians of this practice, I suggest privately and publicly recognizing their staff to let them know just how awesome they are and what they do makes a difference!!!!

I took my dog to their Urgent Care, my dog was panting and could not hold her head up and thought…read moreshe had an infection of something... they came in did a minor exam and said she had a stomach ache and told me they were done... I demanded that they do better, then they sent in some lady with a bill for 600.00 and demanded payment... I declined and said you need to do your job and find out what's wrong. Then they did a blood test and said she had nothing wrong with her, which I knew was a lie... I told them to send me a bill and have sent two emails with no response. When I took her to my regular vet we found out she has a potential carcinoma on her urinary tract... don't go to this Main Street, they don't care about you or your animal, only money.

Very impressed with this place so far! Everyone is kind, friendly and calm! My dog loves everyone…read morehere! She is a 5 month old Labrador. They even are giving us free medication while she's growing so rapidly so that we don't waste money on boxes of meds she can't take for long! Very sweet! The doctor is amazing! I am not easily satisfied but I drive an hour from my home to go to this vet and there are several closer to me! That should say enough! They are definitely worth the drive Prices are reasonable too! Thank you all for what you do!

Dr Chapman was outstanding with our emergency call. She was calm and reassuring with advise and…read moreguidance. Thank you Doctor

The Vet and Vet Tech's were friendly and professional. This was our dog's first time here since we…read morejust moved, and he seemed to sense they were nice people.

Consistent with other reviews, the front desk service is horrible. Best to look for other vets in…read morethe area.

Amazing team of people! Adopted our little Pepa from here. They have been so thorough on all…read morepaperwork, shots, spaying etc! Thank you Lily and team y'all are amazing and we appreciate all your hard work and dedication to the animals

I wouldn't choose to support them I use to love this place until I was discriminated against when…read moretrying to adopt a puppy. They claimed that me and my family weren't financially stable when we NEVER talked about our income with any of the workers. just not that but they also went on to tell us that our life is to busy to adopt a dog when they never even asked us about our day to day life. They also told us that because of our " family dynamic" weren't stable for a dog when they don't know anything about our family. It sucked because me and my family prepared for this dog after visiting it and letting them know we wanted to adopt it.

Incredible customer service and wonderful experience! If you have a dog and haven't been here…read morebefore, run don't walk!!

It used to be what I thought a decent customer service and a well run business with the female…read moremanager. I think her name is Jessie, until recently this guy name Tyler took over the store or he claims and he took over ordering , and suddenly the service turned upside down to half a star really . His understanding of customer service is that he needs to absolutely challenge the customer at every turn , he makes it personal , when in my opinion customer service should never be personal it's just a business transaction that needs to be completed professionally. refused to give out his manager phone number , he refused to give out the business owner info to report a complaint , and refused to let me speak with the previous manager who still works there and his reasoning is that he's not comfortable with any of it . Will I hate to let you know that you are in the wrong business, if you are so uncomfortable of dealing and resolving customer issues, you really should not be working in a retail environment at all and if you're so stubborn to know that customer service is not about you or how you feel it's about listening and understanding your customer's concerns and then try to resolve the issue in a civilized way that's what makes a business a well run business , take your ego out of the equation, and it won't be that difficult to do . You have not done any of the above therefore, you should be fired , because you are not doing the business owner any favors and most certainly not your customers. And of course you will twist these words to suit your self and make you the hero . I will not w et shop at this store or recommend to anyone, and that's unfortunate.