I've never had a salon cancel on me 90 minutes before my appointment with no reschedule time at the ready. Until now. Needed to have it done by the next day, made the appointment 2 weeks in advance, extremely disappointing. read more

Phenomenal place with an awesome group of ladies. Definitely recommend going there the prices are very reasonable read more

I've been coming here for about two years now, and I love it. Sierra is the only stylist who has done my hair at Shear Excellence, but she's incredible. I'm able to show her a picture or describe what look I'm going for, and she makes it happen! (Sad to say, that's not always been my experience other places.) They do take walk-ins, and the girls are always happy to accommodate them when they're able, but they don't schedule someone exclusively to take walk-in appointments. I would highly recommend calling first. read more

This is a hair salon, not a nail salon; although I'm sure they do both, the vast majority of their business appears to be hair cuts. Their technicians are friendly and reasonably good at what they do. While appointments aren't technically required, they appear to always be understaffed enough that you're going to need an appointment as often as not, save for the days immediately AFTER a major holiday. Which brings me to my one grief...in the last twelve months, I have had to make an appointment more often than not. Of those appointments, *THREE* of them weren't even entered into their appointment calendar, leading to a very rude surprise when I arrived. Once is an accident, and I won't even really be annoyed. Accidents happen. Twice is someone being lazy, distracted, or incompetent. Annoying, but it happens. Three, though? Now it's intentional - someone there just can't be bothered to actually write down the appointments they make. And I can guarantee you it's not because of me - I make a point of being friendly and sticking to non-controversial topics when talking (like pets). Having worked service myself, I REFUSE to be rude to service personnel, no matter what. Anyway, since they obviously aren't interested in my business, I am taking it elsewhere, and I recommend you take yours elsewhere as well. read more

Had an appt scheduled today for my daughter. Upon arrival she stated who her appt was with. After waiting an hour and 45 minutes she was told she wasn't in the book! She was simply getting an up do for prom. We have used the same salon, same stylist for 3 years. I am beyond disappointed. Needless to say we won't be back! read more

There's a high turn over rate here. Don't expect to get the same hair cut each time. This week I got THE WORST I've ever had. Sadly I accepted to have a "new girl" cut my hair. They don't follow the listed opening hours either. Sign says 10:00am, I was there waiting until 10:40 before someone showed up. read more

Very poor place for a walk in cut! Came in at 5:40 2 people cutting 2 peoples hair. Said they could cut it about 6:15. The first girl finished her customer, Spent 20 minutes chatting to a manicure customer setting up an appointment for her. Her next customer shows up and she informs the other girl that she is leaving early & she will have to do her next customer. Then I was informed that after already waiting 35 minutes that they wouldn't be able to cut it until 7:30 or I could make an appointment for another time. Needless to say it was NOT worth the time to wait an additional hour & 15 minutes just to have my bangs and the top of my hair cut. After that I certainly would not step foot in their door again. Poor time management & Poor customer service!! read more

i got a haircut and it was absolutely terrible. very choppy, uneven & even my 70 year olds grandpa said it looked bad. i'm very disappointed. i've never had such a bad haircut. the lady didn't even try she just took big chunks of my hair and started cutting it. never going there again. read more