Grant is the best! He absolutely knows how to cut hair, and he is fast too. I've been to Grant for…read morea haircut several times in the last four years since moving to Spokane. He is genuinely a nice guy and has such creativity. The South Hill location was closer for me, but I'll drive the distance to have Grant cut my hair, for sure! I have had Grant color my hair too (which was fantastic), but I'm going natural now and just letting that grey happen. Although that could change in the future (haha). Scheduling an appointment is also super easy, and I can usually schedule in the next week or so (since I'm one of those "oh geez, I need a haircut now" type people).

Grant is incredibly attentive to detail and doesn't rush through the process. I was a new client…read moreand he took time to get to know my hair, which I really appreciated. His adorable pup Abu was a joy to have around! I'm very pleased with the results and will definitely be back in the future. Thank you Grant!

I have not been pleased with my hair for about 11 years. I finally got completely fed up and…read moredecided I needed an immediate change. My husband found this salon and was able to get me in the same day! Lena did such a wonderful job and was so sweet! I finally love my hair for the first time in over a decade!

I went in yesterday for a perm she did a terrible job..today it's no good and I payed over 200…read moredollars..don't go there

We were in the area for an important family event when my family asked "you're not going looking…read morelike THAT are you?" I gathered that meant I needed a clean-up haircut for my out of control mop. I called around the area but only one could get an appointment for me in time for our event. I spoke with the owner, Janel, and she said "OF COURSE, we can get you taken care of!!!" She had me fixed up with an "appointment midafternoon tomorrow, OK?" I told her I was grateful for whatever I could get as long as it was in time. When I walked in, she was ready and waiting, asked me just how I'd like my styling done and if there were any other services I'd need, then she went right to work. When she was done, I have to admit, I LOOKED GREAT, thanks to her skills. She is as they say ... truly a Master of the Arts! The accommodation, friendly manner, clean studio, excellent cut, and a comfortable price ... what could I possibly offer but 5 STARS!!! You need a job done very well? CALL JANEL! Tell her that the retired Soldier sent you. What are you waiting for? GO!

I had walked in with hair touching my hips, asked for 4 inches off and some face framing pieces…read more the lady proceeded to cut off around a foot of my hair. keep in mind i wanted it to end around my belly button, it is now almost a bob. the lady was super nice nothing against her, I just had a bad experience with the cut and the fact that i didn't walk out with what i had envisioned or wanted for myself.

I needed a color correction with a full set of foils done. They were able to get me in the same…read moreday. Emily was my colorist. She did a fantastic job. Staff was very friendship. Owner is very nice as well I highly recommend this salon. Excellent service. Thank you so much!

If I could leave zero or even negative stars I would. Be careful who you book with. I booked with…read moreMyra and apparently she is an independent contractor, meaning the salon can't help if she does a bad job. She did a HORRIBLE job, and didn't style out my hair, so i didn't know it until I got home and really got a good look at it. I asked for a ash blonde balayage and paid $300 by the time I tipped, and my hair looks like complete trash. Myra offered to fix it and I initially rescheduled with her, but after thinking about it, I texted her and asked her to be $100 percent honest if she thought she could fix it and she never responded. I ended up scheduling for a color correction at a different salon because I can't trust this girl. I left a message on the Salon retro site to Kathy (I believe she's the owner) and got no response, so I called the Salon and Kathy answered. She said "Myra said you loved your hair when she was done" and I told Kathy, Myra didn't style it out. In fact, after thinking about it, I think she did that on purpose because she knew it was a sloppy job and she was ripping me off, but she told me the reason she wasn't styling it out was because she already did a lot to my hair and didn't want to overdo it. I should have known right then and there she was full of s#$t, because I have never been to a Salon and paid that kind of money and left without dry, styled hair. If you took the time to read all this, please take my advice and don't risk going to this place. What a waste of time and money. In response to Kathy's comment: ummm... yeah... I said all that in my review, but I also said I opted not to go back to her because I don't feel confident she would be able to fix it. Not worth the risk. Also, why you commenting on my review? You can't help me because she's not your employee. Don't be on my review bumping your gums. I deserve a partial refund but I know that isn't going to happen, so mind your own business.

I arrived in Spokane in late June for my granddaughter's wedding. Kelby was gracious enough to come…read morein on a Sunday morning so my hairdo would be same day fresh for the pictures and ceremony. I got lots of compliments on my hair that day. Came back in August for an end-of-summer shape up. She did another awesome job. Highly recommended.

Amazing. They have it all here. And the vibe is so fun and sweet! Beautiful decor and beautiful…read morehumans working here. And LGBTQ+ friendly cause it's owned by two married lesbians.

I reached out for microbraids and was told the waiting list was full until April. Damn, okay. They…read morejust be great. It's been 2 weeks and I haven't been able to lock an appointment in.

Dawn is an amazing master Loctician who specializes in ebony styles and any other styles you are…read morewanting, she brings a warm atmosphere and once you book your first appointment your not gonna need another stylist

Spokane is where good hair cuts go to die...until! Monique! Found her by admiring my new…read morepharmacist's cut. I'm a little gun shy about asking women who they go to - not a happy experience so far, but this time it paid off. Monique actually listened to me and actually gave me what I asked for ! Imagine. The salon is intimate in a cozy , unpretentious sense. 5 stars. Go ,Zags !

The business owner Doreen has the worst customer service. I am a licensed esthetician and have…read moresupported her business until today. I made a purchase from a wholesale supply house in Seattle. They accidentally sent it to her salon. When I found out I went in immediately to pick it up. She would not give me my purchase. She told me they charged her for it which was absolutely false. She was rude, nasty and very unprofessional. I had to get this resolved myself. When the company called her to help me get it straightened out she told them she would leave it on her porch for me. I have never been treated so rudely by someone in my own profession. I have heard from many other people about her rude, nasty behave and today I found out for myself. I would stay away from her and her business. There are too many other places to go where you can be treated like a person.

This place had zero customer service, I waited 20 minutes at the front desk to ask for service and…read moreno response. The lady working at the first booth seen I was there and no interaction with me with we will be right with you or anything. If your looking for a walk in appointment as they advertise Don't waste your time.

My dad, who is 87, recently got his haircut here and had a good experience. Said it was very…read moreprofessional place, not too spendy, and he would go again.