I have not been pleased with my hair for about 11 years. I finally got completely fed up and decided I needed an immediate change. My husband found this salon and was able to get me in the same day! Lena did such a wonderful job and was so sweet! I finally love my hair for the first time in over a decade! read more

Lena Hair Salon - Hair Salons Near Me - Spokane, Washington

I went in yesterday for a perm she did a terrible job..today it's no good and I payed over 200 dollars..don't go there

Horrible colorist, my hair is brown my color application turned yellowish orange. She had two other customers in her salon and she rushed me in did a cut and color in an hour. Read the reviews before you schedule an appointment read more

This is my second review of Lena's work and I am happy to add to my experience a couple of years ago. So my friend is Filipino/Chinese and has amazing jet black hair for her age which is 70. So I made an appointment and Lena was able to get us in later in the day. The place was busy, but she remembered me and my friend Cynthia and immediately knew how to cut and style her hair. The only decision was length. The result was a gorgeous cut and styling that made Cynthia look 10 years younger and has made her smile the whole week since. There are a lot of salons in Spokane, but it is hard to find a family-run business who care about their customers more, and put forth extra effort to make them feel welcomed and of course to remember how to make that person look better leaving than they arrived. My highest recommendation of Lena and her salon. read more

Great place to get your hair cut! Lena is very upfront about prices so you know exactly what you'll be paying at the end. Very kind and considerate, and consistently checked in to see if the length was what I was looking for. You can clearly tell she has experience with hair, and I'm very happy with my cut. read more

Also I tried to call several times without resolution.In response, my hair was not box dyed that's a lie, it was professionally done until my gal quit. The before photo You can clearly tell was altered my hair did not look like that, it was fuzzy and blurry. This place is a fake and a fraud, and I still wish I had my money back all these years later. I attached a real after photo not some doctored up lie. That's not $260 worth. Hot roots and damaged hair. How this place is still in business is amazing. read more

Lena Hair Salon - The truth is this place lies. - Hair Salons Near Me - Spokane, Washington

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If I could give 0's I would. The owner chopped away at my hair like she was trimming hedges, I took 5 pics of the exact same cut and color I was after. She said no problem, $320 I about fell over, but with a major corporate meeting and court I was desperate. I looked her up, and she used good products. Same that I use at home. She burned my head with the heating device she used and when I complained she acted like I was dumb. I told her to come check the foils. They were on fire! She then soaks my entire head in freezing water. Afterwards had the audacity to ask what's wrong? I'm like well my head hurts and then she takes a rat comb across my scalp. I was so upset. Woke up the next morning with blisters all over my head. Hurt and itched so bad!! I tried stopping by to show her my scalp and she wasn't there. Twice! I'm getting an attorney, getting my money back! 5 prescriptions later and 2 weeks off work I luckily didn't lose any hair. What a scary disaster. 5 prescriptions, 2 doctors appointments, 2 missing paychecks later. I'm so glad I took many pictures of the stages of misery. My doctor said, "because of this I may always have problems with getting my hair done because of the head trauma". I'm so upset. The blisters have healed, but when I use purple shampoo I feel a slight burn and tingle. I've called her and she doesn't care. When my attorney gets a hold of her maybe she will. read more

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I have been going to Lena's Hair Salon for a couple years now and have always been satisfied! The first two photos I have posted are from the last time I got my hair done by Lena and I was very happy with the results. However, today her daughter Leanne did my hair and she did an amazing job doing a balayage! I have never gotten a balayage before and I am so pleased with her talent. I feel like my hair is definitely Pinterest worthy now. This salon is very affordable and gets the job done on the first try. They are very honest with pricing right when you walk in and tell you how much everything costs which is why I am confused with the reviews on here. I recommend scheduling by appointment because they can get super busy! read more

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Amazing per usual! If you haven't been here to get your hair done, it's so worth it. These ladies are very honest. They take pride in what they do. read more

I love going to Lena's. Scheduling is a breeze with Lena's and I always love the results!

I enjoyed getting my hair done here! Leann and Lena are so nice and fun to be around. Leann worked really hard on my hair cause I box-dyed it before and it's pretty dark and thick but it came out better than I expected! I'll definitely come back. read more

Lena Hair Salon - Hair Salons Near Me - Spokane, Washington

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I've been thinking about getting my hair permanently straightened for years and I am so happy I came here. The owner was the one that did my hair she was very knowledgeable and nice the pricing was extremely reasonable read more

This salon is a fraud and the stylist lie straight to you do not go to them they say that they didn't do things but it's obvious that they did Do not go to this salon full of Liers read more

Lena Hair Salon - Salon review - Hair Salons Near Me - Spokane, Washington

WOW is all I can say. I find it very difficult to find a stylist that has perfected blonde shades, if that's what you're looking for...look no further! Lena did an amazing job revamping my boring hair. She is knowledgeable, very nice, quick and so very talented! We brain stormed our ideas and I put all my trust into her and I am blown away, better than I had envisioned. I will 100% be back, and I will refer her out to everyone I know!!! read more

Lena Hair Salon - Hair Salons Near Me - Spokane, Washington

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I find it interesting the times Lena responds to customer complaints (Which are way too many) With the comment," I checked my client book and you were not a customer!" If we were not a customer, then why would any of us make a bad review to this beauty Salon. Lena's responce that there are too many children hair cuts? I was in her shop for over an hr and a half and there was not one other customer, and not one other beautician in the shop. Not only a bad experience, but also not honest.... Very bad way to do business. read more

So happy that I didn't let you do my hair.. and went to somebody that actually knew what they were doing and gave me my their honest opinion! that my hair was not near as damage as you said it was.. and didn't charge me nearest half as what you were trying to charge me. read more

Lena Hair Salon - Good thing I didn't let her do my hair... went to somebody different and they did amazing! - Hair Salons Near Me - Spokane, Washington

Lena is a hidden gem, a true color artist with 19yrs of experience from Seattle. Spokane is lucky to have her! read more

Lena Hair Salon - Lena, a true color artist! This hidden gem has been styling for 19yrs, bringing her talent from Seattle to satisfy all. - Hair Salons Near Me - Spokane, Washington

The quality was unforgettable my hair turned out better than I expected. The experience was amazing and comfortable. The employees were extremely nice I very much recommend. read more

I came here two days ago and she BUTCHERED MY HAIR. it was HORRIBLE. I called ahead and she told me she charged 60 for a perm and I don't remember what the estimate was for my friends color. So I came in with my friend. When we got there she said it would be $150 for a perm and $95 for my friend to get JUST highlights ( who has should length hair). After debating, she talked me into getting it even though it was $90 more than she said it would be. She said she would give me a discount for calling ahead, so it costed $110. I sat down with my friend and she foiled her hair ( USING LESS THAN 30 FOILS, FOR $95). I have quite a few hair professional hair dressers in my family and the general rule of thumb is $35 for 30 foils etc. Then she put the curls In my hair. After my friends hair got done, she liked it but it WAS NOT WHAT SHE ASKED FOR. then she had her 17 year old daughter style her hair( who put WAY to much leave in conditioner in it). I don't care how much she knows, she should have NOT been touching any irons in a professional salon at 17. Then when she was rinsing out my hair she admitted to me that she had left another costumers dye in too long, AND LAUGHED ABOUT IT. I felt okay about my perm when it was wet, it was a slight curl when she put moose in it. She said she would give me a trim, and do it for free. And the cut was AWFUL. 45 mins after I left the salon, my hair was flat and frizzy. I called the next day and said it was straight and she told me to come in. When I got there i did not want her to even touch my hair again. She tried to get me to sit in the chair and wash it, but I refused. When I pay $110 for a perm, I expect it to be a DAMN GOOD perm, the first time. Especially when I was hesitant on spending the money after she told me it would be 60. Everyone knows that doing this is bad for your hair, even if a saving solution was used. She wanted to perm my hair again the day after! I asked if I could just have my money back and she started yelling at me and said no. The hair cut she gave me was so bad that 1/4 of my hair is way longer than the rest and it's super noticeable. She was very unprofessional about it and I'm turning her in to the BBB and the board of cosmetology. I have never been so upset. Needless to say I will NEVER go back and if anyone cares about their hair they will not leave it in her hands. read more

Lena Hair Salon - Hair Salons Near Me - Spokane, Washington

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Wonderful stylist! Lena transformed my old dull hair into a beautiful blond style. She is very kind and professional. I give her 5 stars.

Had an appointment , went in and she stated that she did not have me on her schedule and could not help me. Wont be back , especially after seeing all of the negative reviews here . I think I may have dodged a bullet ! read more

I came to this salon to get a perm done and the experience was not pleasant at all. First they had me sitting in a head shower for 20 minutes as she worked on another customer. When she came to get me my scalp was burning like crazy. After that she had me sit still as she only put 3 coils in my hair after I said I wanted many tighter smaller curls. She said "no this is how you do it", when she said that I stated again "I want smaller tighter curls" and she just walked away. when the whole process was done she completely ripped me off for a perm that was quoted 80$ and she charged me 185$. Not impressed by the way people can act nowadays, and it disgust me how they cut corners and overcharge to keep themselves afloat from all the bad reviews.( this was on Monday, august 3rd.) I had to cut all my hair off because of the way she messed up my scalp and hair. read more

I highly recommend this place. i came in with black box dye in my hair and walked out of the salon very impressed. the staffs were super nice and supported me through the whole process because i was super nervous coming in. i went to this other salon and asked for a grey balayage and they refused to do my hair because it wouldn't be light enough. but lenas salon got me to my color and was very impressed with the end results. read more

Horrible place for a haircut. I asked Lena to do my haircut a certain way and then she decided to get creative with my hair and ruined the haircut. I do not recommend this place. read more

Treated myself to a birthday cut. I didn't want to color and Lena suggested highlights which I agreed to. Good call. I love the highlights. Check her for pricing before you jump in though. She charged me for each thing done and I was in for some sticker shock. read more

She promises you the world and then when your hair looks like crap lies to your face and won't guarantee anything, but will sell you more services. read more

I love my hair.... very good place to go and very friendly staff. Great place to have ur hair changed drastically...

Moon does an amazing job with nails & pedicures!!! I highly recommend her. Her pedicures last 6 weeks without chipping and i use the gel nail polish for my hands. Moon is artistic and creative. Very personable. Lena cut and colored my teenagers hair. She loved it. Reasonably priced! read more

Lena Hair Salon - Moon is the best - Hair Salons Near Me - Spokane, Washington

I really enjoyed my haircut from Lena. I got there a bit early and she started right away, and listened to exactly what I wanted. All I wanted was a 1 inch trim straight across. As simple as sounds, most hairdressers get overzealous and want to cut more, try to convince me that I have dead ends, which I know I don't. Or they try to give me layers or talk me into things that I don't want. Lena was super friendly and didn't try to upsell me on anything. I brought my own hair products and arrived with wet washed hair. I'm very particular on hair products and only use mine. She didn't give me any grief. This salon is not fancy, kinda like a dive actually. But VERY affordable, quick and great results. read more

Lena Hair Salon - Cut my dead ends off. - Hair Salons Near Me - Spokane, Washington

This was my first time back at Lena hair Salon since before the pandemic began. They are doing a superior job with keeping everything clean, and with making sure the employees and clients stay safe. I enjoyed seeing my stylist Lena after so long, and as always I love how she cuts my hair And colors it! Also I did eyelash extensions which looked fantastic!! All in all, a great experience. read more

Lenas Hair Salon is amazing!! VERY good affordable prices, for a very good job!! I was calling around all morning from the phone book, but everyone was giving me crazy off the roof prices, starting at $80 and up!! So i called Lena hair Salon, and was amazed that her prices for highlights started at $45!! so i made an appt and got my hair highlighted Thursday, March 18, 2010. Lena did a wonderful job!! BEAUTIFUL white blonde highlights, not a cheap yellow or trashy look, but PERFECT HIGHLIGHTS!! My hair is medium long, and i only paid $55!!! This is new go to salon from now on!!! ~ VERY HIGHLY RECOMENDED!!! ~ God Bless and GOOD Luck!! read more

I have been going to Lena for almost two years now and choosing Lena to color and cut my hair was the best decision I could have ever made. Lena literally transformed my hair. Before I started seeing Lena I had extremely thin unhealthy hair that was very brassy in tone and when my highlights would grow out it had a very harsh looking. Ever since I started seeing Lena that has all changed. Even with not seeing her during quarantine my color looks so beautiful and natural, there was no harsh grow out and as much as I would love to go see her, my hair doesn't even need it. With the product recommendations and following all of the hair care tips that Lena has provided me with my hair has become noticeably thicker and healthier, which is not only recognized by just me. I trust Lena so much that when I go into the salon I let her do whatever she wants because I know it will turn out beautiful. Lena goes above and beyond to make her clients happy and satisfied Thank you thank you thank you Lena read more

Lena asked what I wanted but then did something entirely different. After I left, I realized my hair was uneven and cut in a way that couldn't be fixed without simply doing a buzz cut into a fade. I won't return. read more

I came in there looking absolutely horrible. My hair had almost 3 different shades of brown. I showed them a photo of what I wanted and even though it took time, Lena and her daughters got it done! They did an amazing job! I walked in looking like Shrek and came out looking like freaking Cinderella ready for the ball! Ladies I thank you so so so much for doing my hair! read more

I recommended this place to my mother in law, because she did a good job on my hair for a good price. My mother in law came back with a terrible cut, and was upsold on a style without being told it cost an extra $15 to style it. read more

Lena and her daughter were very kind and did a great job helping us to feel welcomed and comfortable while we got pedicures. We really enjoyed our time here. Prices are very reasonable :) read more

Lena is very friendly and I've been getting haircuts here for a few years now. Very reasonable prices as well.

This place Is amazing!!!!! I can't say enough about Lena.... She loves what she does and it shows. I've never had a do I didn't love.... Hair, nails, facials... She does it !!!! Ask her about her all natural straightening !!!!! read more

First time going here decided to get both a haircut and highlights. Both turned out better than expected. Some of the nicest people work here, and they are so welcoming and funny. Recommend this to all who are nervous about a new stylist/haircut. read more

Lena is very nice and friendly. She put extra efforts in coloring my hair and she did great highlights and beautiful hair style. I don't think I will go anywhere else next time because I found a treasure :). Love my new look. Thank you very much Lena :). read more