I have been using A and A for the past two years. They gained my business 2 years ago when we were…read morein desperate need of oil. Alan came by that day, filled our tank, and even primed our oil burner for us. Every time I call Alan, it is always a great and professional experience and I will only use A and A so long as I live in the greater Providence area. I would highly recommend this company for their professionalism and promptness.

Terrible service and disrespectful. We called for an oil delivery and service over a month ago…read more(which they did deliver) but were told they would be here two weeks later for service. After a month of waiting we called simply to leave a message to schedule an appointment because they never called back. The owner picked up and as I explained the situation and that we had a new baby and the house was getting cold he repeatedly said "office is closed today call back later in the week". No apology and said in an extremely rude tone. When I told him we would go elsewhere, he could've cared less. Terrible response to a customer who gives him a check before he's even done pumping the oil Will never give them another penny.

I've dealt with KCWA over the past five years in a variety of capacities, including paying a…read morelandlord's water bill while renting a house in Coventry; paying a water bill and having a water meter repaired as a homeowner in West Warwick; and as a plumber who often called them to have water turned off and on to several houses so I could do repairs. Always, they have been very professional and provided excellent service, from the office staff to the guys working in the field. Their bills are easy to read, and when I bought my house and had to take over the water bill from the prior owner, I went to their office and was able to do the transfer smoothly. Once, there was an issue with my water meter (they couldn't get remote readings), so I had to make an appointment for a serviceman to come out and repair my meter. He was on time and made the repair quickly, and I've had no issues since then. They've been a pleasure to work with in my job, also. If I have a customer whose main water shutoff valve at the water meter doesn't work, due to old age and/or corrosion, I call KCWA to send someone out to my customer's house to shut the water off at the sidewalk, so I can then replace the main shutoff valve inside the customer's house. They come when they're scheduled, and will wait while I replace the valve inside, so they can turn the water back on right away, all in one trip, so the customer is not without water for very long. Their guys in the field were awesome and I got to know them by name, I dealt with them so often. I usually mail my water bills, but I believe you can now pay your bill online. My only complaint is that there is no convenient place to park if you go to their office on Main Street, but this complaint is minor enough that it doesn't lower my 5-star rating.

After almost 25 years of being a customer with NO issues paying, my husband is now out of a job so…read morefinances are very tight. EVERY ONE of the other companies I've called and explained our situation to were very understanding, sympathetic, and extremely helpful in working with us to come up with a plan. Never once did I feel as though I was being treated like a 2nd class citizen or someone who was taking advantage--until NOW. I really hope that the woman I spoke with this morning never has to deal with financial problems, and if she does, she comes in contact with people with a HEART!

Such a pleasure to do business with this company. Oil deliveries made easy & affordable. Customer…read moreservice is fantastic.

We chose Anchor for our provider during a short term military rental, and we were so happy we did!…read moreAnchor was professional, accommodating, and the new account setup was quick and easy. We chose the payment plan option, which made our payments reasonable and consistent. A plus was being able to track our account with their online feature. When it came time to vacate our rental, Anchor went above and beyond to help us bring our oil tank to the appropriate level, which saved us a headache and money. We couldn't be happier with the customer service, and we'll be using Anchor for any future rentals in Newport.

I recently moved to Rhode Island and had never before lived in a house with oil heat. I wasn't…read morereally paying attention to the tank level, and almost ran out as winter set in. Anchor managed to get me a same-day delivery at no extra charge. Their pricing is excellent, and always posted daily on their web site. The customer service both on the phone and from the driver was outstanding! Excellent company, and I plan to use them again.

I have been going to Burke's Automotive for years. They are by far one of the most trustworthy,…read morehonest, hardworking and fairly priced mechanics in the area. Bill and the team really go above and beyond, communicating with you on what's wrong with your car, and provide you with options and do diligent research to get you the best quote for your needed parts, helping to keep costs down. I have never experienced any issues with their repairs, they do incredible work and I really recommend them.

These guys are awesome! Great work ,fair prices, always accommodating. Very honest, they never try…read moreto get me to do more than is neccessary.

We've been using Johnson's for years and I've never had any issues with them. It's a small…read morecompany...no frills, no contracts, no credit check needed, and they're always prompt & friendly. Most importantly they are hands down the lowest prices in our area, easily 30-50¢ less per gallon than some of the other flashy companies with large overheads to cover. I recently had the opportunity to switch to a different company but after reviewing their regulations and their contracts locking us into automatic delivery I am convinced that it's impossible to find anyone better than Johnson's.

Cash on delivery. No elaborate price plans, no fancy website, but lowest market price available…read more Good guys. They came out in a storm once to refill our oil and helped us to relite our burned. If you are looking for cash on delivery not automatic service, they are a good pick.

Called for an emergency oil delivery (not a regular customer). Michelle, on the phone, was…read moreextremely pleasant and understanding. Oil was delivered within a couple of hours and the driver took time to speak to my wife about the filler cap being off and put something in the tank to prevent a problem with moisture. Definitely a 5 star company. Rethinking my current long time oil provider

2 DAYS BEFORE a blizzard!!! I called, they made no promises but said they'd try. To my amazement…read moreoil was delivered early next morning! That in itself is worth 5 stars, but the kindness, appreciation and tone delivered by everyone at the front desk is just amazing. I've become so used to being dealt with a certain way that I was actually taken aback by the kindness. "Oil co. Restores man's faith in world" lol

I have been using Aurora Fuel for several years. Would tell everyone to use them. Would have given…read morethem a 5 star hands down! This week I was supposed to get oil delivered on Wednesday after ordering on Monday. Got a call at 4:00pm and was told the driver was out with an emergency and that they would be here on Thursday. Nearly 4pm again and yet another call. Sorry our driver was still out. And they can't come until Saturday. Friday afternoon I called to confirm that they indeed will be here on Saturday. Saturday 5 pm no oil and no one to contact. Turned to Facebook and wrote a comment on a post because you can't message them directly. Checked their page at 7pm and go figure my post was removed!

On December 29th 2025 I have Aurora fuel delivered 105 gallons but in my tank I had 1/2 tank so it…read moreshould of been full when they put the oil but when I came home and checked my tank was just about 3/4 when I call they said owner would call me and he did i told him that I didn't get all the oil He said what would you like me to do and my tank was wrong but the new tank was in stall 7/25 with all new gauge and there 100 0/0 right you can check it with a stick it shows the same thing on the gauge you my what to check when you get oul