Came out to measure and get info said they would be in touch with a quote then ghosted. That was…read morealmost two months ago. I figured with summer and covid they were busy so I tried to give the benefit of the doubt at first. I've called several times trying to see what's going on and everytime get told "Oh he is very busy. Oh I will make sure he sees this." The 2 stars is for the receptionists are always pleasant even if they are shining me on. The man who came to measure was nice, quick, and wore a mask in the house and answered all of our questions (just not how much- still waiting for that). It is a shame I'd actually respect the company if they could just be honest and say we aren't taking new clients, we are X weeks backed up, or we don't want to come out to your town instead of stringing me along to wilt in the heat.

I called to have a thermal cutoff replaced, a $21 part. I had run a full diagnostic myself and…read moreremoved the failed part before calling to have the part replaced. The service guy was here for about 5 minutes and charged me $250. We live on the same street as this business. I had called to ask about the charge and was told I would receive a call back AND that they would not deposit my check until the owner Tom spoke to me. Tom never called. Tom cashed my check. Tom doesn't run an honest business. Tom makes his employees look bad. Tom will take your money and run. I learned my lesson...hopefully you will all learn from my mistakes.

Highly recommend Cmags HVAC! I waited a few weeks before posting to make sure there were no…read moreupcoming issues and he truly deserves a 5 star, in which he does! We recently bought a new home and expecting a baby and wanted to install central ac. We reached out to 4 companies, Cmags being one, for quotes. Working with contractors can be very frustrating, however, not CMags! When Chris (owner) from Cmags came by to give us the quote he was professional, honest, and easy! He arrived on time and it wasn't a hassle. He told us he could get it done within 3 weeks. He gave us his quote and he was the fairest out of all the quotes we received. When it was time to install.. Him and his team arrived on time and day scheduled, got the job done neatly, and he stood true to his word on everything. To have the owner come out is huge to us and to see the honesty and follow through of everything was even better! I highly recommend to contact him for any service that he offers. Bigger companies tend to rip you off and don't care like Chris does. Thank you Chris and your team for everything. My husband and I couldn't be more satisfied.

I have to agree with Kevin. Very nice guys but the billing is ridiculous. Last time they fixed…read more(sort of) something I was billed a $75 "parts acquisition fee". Whatever that is. I was assured by the tech that the new gurgling sound after the last fix going on in my pipes would work itself out. It hasn't. The noise gives me a daily reminder that these guys are expensive and not particularly good. I did notice all the 5 star reviews are 3,5,6,7 years old. Maybe they can turn it around but I'm moving on.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

Called 10 days ago about AC not working. Never called back after repeated requests. Had an air…read morehandler replaced by them close to 3 years ago. Charging $275 just to see what's going on is quite high, especially since it's just a service call charge. After I called again after not getting a response, he did call back. Lots of excuses. Nope, company not for me. Would not recommend.

We had another HVAC company come out and were told we needed to replace our entire system. Before…read moremaking such a big investment, we decided to get a second opinion and called Energy One. I'm so glad we did! The owner came out personally, quickly diagnosed the real issue, and had it fixed in no time. He saved us from an unnecessary HVAC replacement and what would have been a huge expense. It's refreshing to work with a company that's honest, knowledgeable, and focused on fixing the problem instead of selling you something you don't need. The service was prompt, professional, and friendly. I highly recommend Energy One to anyone looking for trustworthy HVAC service!

We use this company for everything. Oil, furnace maintenance, HVAC issues, and plumbing. This one…read morecompany does it all. If you call them, they will get to you within a day or two, depending on the issue and the weather conditions. I like having to only call one company for three major issues that may occur in a home. I always recommend this company to anybody that asks and I would always call them first to replace anything in my home

Installed a new furnace to replace 33 year old unit. Done…read morefor price agreed. On time with a quality installation. They've been servicing my furnace for the past 20 years and always there when needed.

beautiful work, friendly guys! They show up on time, listen to my requests, and the bill was as…read moreexpected. Highly recommend!

Our furnace stopped working on the weekend and we were looking for someone to come in as soon as…read morepossible to check things out. Scheduling an online appointment was super easy with appointments available the next day (Sunday). I didn't even need to wait that long. Within an hour of making the appointment, the technician gave me a call and was on his way over that day. Chris was wonderful! My expectations for furnace repairs is always a little high and I was a bit worried about how much an emergency response repair would be. I was pleasantly surprised by the price, it was quite reasonable. Lovely service overall, definitely will use these guys again!

Chris was fantastic. He asset the situation and fixed our pipes in a timely manner. I strongly…read morerecommend

After working with a local company (Wakefield) for over 8 months, we called UGN. They diagnosed…read morethe problem at the first visit and our splits were up and running the next week when part arrived. After 8 months of no heat or AC I cannot say enough about UGN.

We can't thank UG Nasons enough for coming to our rescue after the first HVAC company we hired did…read morea terrible job. From the moment they arrived, their professionalism, respect, and deep knowledge were clear. They quickly assessed and fixed the issues we were left with, and we only wish we had chosen them from the start. If you want the job done right the first time, we highly recommend UG Nasons. Outstanding service!

We finally decided that we could not go another summer without air conditioning. Contacted the…read moreRISE program who did a home assessment and qualified us to start the process to install mini-split technology in our home. Aquidneck Services wax on the preferred provider list and they are local for us. The need assessment was done quickly as was the quote. We chose our plan and arranged all the rebate/financial and within a month had the equipment installed. What a change! Should have done it long ago. Thanks to Eddie and Simon for helping with the process (and answering a lot of questions!) and to Tim and Jonah who installed the mini-splits and took the time to ensure the correct placement for max coolness (and also answered lot of questions!) Tim had to determine best placement of outside hoses for the bedroom unit and then make it work. All work looks fantastic! They also offer annual maintenance. We are very pleased with the service.

My business needed Propane exterior piping repaired due to a leak. I called several Plumbers in…read morethe area and none were bold enough to take on the job, causing me stress, aggravation, and time wasted. On top of that, this issue came during a time where the winter season had just changed, and this and other companies were backed up. After calling, Katie explained this to me, and explained that she would contact me back once a slot filled open. She did and a very professional team of two came and looked at the piping a few days later. They explained what they would be doing and went out and bought the tools they needed and repaired the pipe in a few hours. I also had some other unrelated piping issues and the tech was eager to take a look at it for me and attempted to help remedy the situation, and also said he would have his boss provide me with a quote. I will eventually call them again to take care of the other issues, because they were very professional and confident, unlike the 2 other contractors that came by. Great service! Will do business again.