Terry rebuilt my deteriorated chimney from the roofline up and repaired and tuckpointed the…read moreexterior brickwork around my home. He is friendly, knowledgeable, highly skilled, and takes pride in his work. Thanks!

BEWARE: Do not use Terry Holter or Twin Cities Masonry…read more On 3/1/24 Terry at Twin Cities Masonry (TCM) provided an estimate for two projects I was considering at my home. I explicitly asked that he break out the prices for the two projects, as I was getting numerous estimates for the work, and wanted the ability to easily compare and choose what portion of the work I wanted any particular vendor to complete. He provided the following: 1) A stucco repair for cracks in the stucco on my chimney. a. Recommended a complete chimney tear-down and rebuild. $24,500 2) A minor repair and resetting of some cosmetic stonework on the front of my home. a. Recommended new footings and reset stones with new mortar. $1200 To complete the contract, Terry wrote "$25,700 or circle choices." After receiving several other estimates for the first repair, with no other vendors recommending a full chimney rebuilt, I chose a vendor who was able to complete the chimney repair for $3800. On 4/29/24: I emailed the executed contract to TCM, and followed up with the mailed copy. As instructed, I crossed-out the chimney work, and circled the portion for #2 - the cosmetic portion of the work and mailed it with a check for $600 - half of that work, as instructed on the estimate. On 5/13/24: since I had heard nothing back from TCM, I sent a follow-up email. On 05/14/24 at 5:05 PM, Terry Holter from TCM called me to discuss the contract. He asked what happened with the Chimney repair, and why I had opted to not have him do that work. I told him I went with a vendor to repair the stucco for that work, rather than replace the entire chimney. He then said he wasn't interested in doing the second part of the work for the $1200 he quoted, and suggested that he would do it for $2400. I told him that wasn't acceptable, as he had quoted $1200 for that portion of the work, and told me to circle which portion of the work I wanted to have him do. He said "ok, if you want to play it that way." I told him I wasn't attempting to "play" anything, and simply expected that any contractor would abide by the terms of their written estimates. He said "well, it may take a while to get to you then." I told him that was fine, as it was cosmetic work, so he should contact me when he can fit this work in between other work, as I know it isn't a large job. At that point, TCM proceeded to ignore my repeated follow-ups: 06/14/24: I sent an email: "Good afternoon and happy Friday Terry, I wanted to follow-up on the executed contract I mailed on 5/15, with a check. The check hasn't yet been cashed so i wanted to confirm you received it. Please let me know. Thank you." 7/10/24: I sent another follow-up email: "Good morning Terry, I hope your summer is going well. I wanted to follow-up again on our contract, so we can get the work scheduled. I haven't heard back from you since our conversation in mid-May, and while I know the work is not top priority, I do want to get a sense of approximate timing." 08/07/24: Good morning Terry, I am again following up on the executed contract. I have received no response at all to my repeated inquiries. The only time was our phone conversation on May 14th when we confirmed the work to be completed under the terms of the contract, and you indicated the work would be scheduled as your existing jobs allowed. While I understand summer is a busy season, and I can be flexible for the work completion date, I do deserve a response and at least a provisional start date. The favor of a response is appreciated. As always, you may also reach me by voice or text at XXX-XXX-XXXX. 08/07/24: For the first time, Terry responded to an email from me as follows: Hi Aaron, Is this a joke? We have no executed contract... The proposal wasn't sent within the 30 days of the original proposal date and thus was revoked as it states on the proposal as it also states we will not be bound by an oral acceptance. I have no idea why you continue to email me. I have no signed contract or deposit from you and have no interest in working with you. Good luck with your project. Best Wishes, Terry Holter Twin Cities Masonry 2002 Ramlow Place Saint Paul, MN 55116 612-702-9210 terry@twincitiesmasonry.com Summary: 1) TCM is recommending repairs that go far beyond the scope of what is required, to enrich themselves. 2) TCM is attempting to change written estimates after the fact, to charge far more than originally quoted. In cases where customers refuse to allow this, TCM then simply refuses to honor the original estimate - effectively "ghosting" their potential clients. 3) TCM then claims to have never had such a contract or agreement. Terry Holter and Twin Cities Masonry are a business who I would never work with, given their shoddy, unprofessional and unethical business practices.

We couldn't be happier with Scott's work. He's an amazing craftsman with a great eye for detail…read more When we were getting quotes for our installation - we'd encountered lots of people eager to give us a number and nickel and dime for every decision; Scott didn't rush to throw out a price and had firm principles laid out before even getting us a quote - his pricing was straightforward and never hit us with any surprise expenses. He went above and beyond by reinstalling the trim for us (which wasn't part of the original bid). He was kind and courteous to us and our new home - provided marvelous insight on the options before us and what he thought would look the best for our home. He'll be the first person I think of to recommend to anyone needing new flooring installed - and when we decide to add hardwood flooring to other rooms in our house.

Scott did an INCREDIBLE job on our new white oak floors. We had him do our top and bottom floor,…read moreand will definitely have him return to do the main floor when we gut the room to redo the kitchen area in the next two years. He was on reasonably priced, and allowed us to do the demo of the old carpet and underpayment to lower the labor charges. He was always punctual, and treated our home with care--cleaning up after himself everyday. And the CRAFTSMANSHIP. This guy knows what he is doing. He answered all our questions and was very transparent with his process. We had a firm deadline for project completion, and he beat it by several days! If you want wood floors, look no further than The Woodchuck!!

Chris and his team build an exceptional home and the quality of their design is outstanding. You…read morewon't find anyone who works harder to make sure the job is done right. The thing that I loved about Chris is that he is a humble man who worked right alongside his team, even vacuuming and tending to every detail to get it ready for our big reveal. If we ever build another home it wouldn't be with anybody else!

We used Norton Homes to build our new construction house. We felt so comfortable working with them…read moreand could tell they cared about what we wanted. They were flexible with our decisions, and they allow you to truly design a customized home. We even got to pick a lot that wasn't in one of their developments. There are so many "upscale" features that come standard with many of their models that we hardly had to upgrade anything (which saves a lot of money compared to national builders). They were also right on schedule. We recommend them to any of our friends looking for houses.

Great workmanship and attention to detail make Scott the best in the business when it comes to new…read moreflooring. He didn't just install our flooring - he went the extra mile to preserve the original look of the trims and casing, something we hadn't thought of or expected. The house looks like it was built with these great floors. Not only that but we also loved working with Scott. He kept us in the loop at every step and delivered the job exactly as promised.

Being a home owner you learn when opportunities open up, you have to quickly jump. P & I learned…read morethat this summer. We realized the asphalt on one side of the house was slanting into our house. This meant water drained toward the house. We got an opportunity to get this fixed and extend our patio. P's dad told us about Andy and we are glad he did. He and his crew were professional and efficient. Now we have properly grated side of the house and a lovely outdoor oasis.

We needed to repair and replace a driveway approach, and we got three bids. Theirs was lowest, but…read moreI was wary that might mean poor work. Instead we got solid estimates on time, a solid estimate, and really professional service and a quality job delivered as promised. Happy to recommend their crew and their work.

David helped us out with a few project in finishing our basement (built some complicated soffits…read moreand helped with insulation) and did a great job. Extremely responsive upon initial request and his work was great! He was able to come on short notice and completed everything in a timely manner. It was great having someone with his experience give us some advice on the overall project as well. Will definitely be calling him for future jobs. Highly recommend!

My kitchen needed repairs as well as my basement Dave did a great job.in a timely matter and was…read morefriendly and professional. For a reasonable price.

My neighbor has been working with Northrup on a project, and the experience has been entirely…read morenegative for the neighborhood. They have taken months to complete a small project. One contractor shows up every few days, parks illegally (well over a foot from the curb) then sets up a table saw across from his truck. Only one car can pass at a time, and he sets up like this every time he is here (which is nowhere near every day). I can't speak to the price or the quality of the work, but professionalism and speed are clearly not priorities for this company.

They were easy to work with and despite a little weather delaying them a day they go the roof done…read moreand cleaned up in a day. Quality work and friendly workers. Best price for same product - and had a good experience with the sales associate. No high pressure and I had to convince them I knew I wanted the more expensive shingles because they didn't try to upsell me.

We were selling our home and needed a new roof. A good friend recommended Paul at Rooftek. He came…read moreout gave us a very competitive bid and a great timeline to get the work done. His crew was awesome and did a great job, he followed up with the city and met the inspector so we could get the house on the market fast. I highly recommend Paul and rooftek systems.

In an industry ripe with fly by night storm chasers and contractors looking to make a quick buck,…read moreit's comforting to know professionals like Paul still exist. Not knowing the first thing about roofing, I was leary of getting sold to and paying way to much for things I didn't need. I wanted simply to have my issue fixed and an honest party on the other side whom I could trust. The professional, yet easy to understand explanation of the problem as well as the options in solving it was refreshingly simple yet thorough. I'd recommend Paul to you if what you're looking for in a roofer is fair, honest, and willing to work until the job is done to your liking.