Whoever is their customer facing person for their social media isn't very good with potential customers. Asked a question about how they run their sander in a video, and got a response with attitude instead of a helpful or informative response, then blocked by their instagram shortly after. I simply asked why they run their sander with the handle up so high and got called a know it all instead of an informative response. Could've just said it's a specialized sander that's designed for that instead of blocking me after getting defensive. read more

We worked with Aaron Sheaves (Sheaves Floors, LLC) and his team to refinish and restain (a totally different color) the red oak hardwood floors on the entire main level of our home; replace the stairs and stain them the same color as the main level; and replace carpet on the entire lower level with luxury vinyl plank. It was obvious from the minute we met with him that he was experienced, patient, and knew how to interpret what we wanted when we weren't even exactly sure! We are experienced home remodelers and it was great to work with someone who completely met our very high expectations and requirements. Aaron was extremely detail oriented and responsive, had great recommendations for products and colors that would look best with the overall vibe of the house, and kept us informed every step of the process with daily text updates/pictures. Project was completed on time. The floors are absolutely gorgeous and we couldn't be happier. To say he went above and beyond is an understatement and we plan to hire him again within the year when we remodel our kitchen and master bathroom. We can't recommend Sheaves Floors highly enough! read more

Sheaves Floors LLC is a real find if you want new flooring. Jeff, Darlene, and their crew were all very professional, courteous and did an excellent job throughout. At the site inspection it was obvious Jeff is very experienced and knowledgeable about flooring. They promptly provided us with pricing for the flooring options we discussed that were reasonable and complete with everything clearly listed. Jeff was also quick to respond to all our phone calls and emails. During the installation they were neat in all their work and it was soon obvious they hold themselves to a very high work ethic. They completed the job within their time estimate and this was less than half the time estimate given by another company - yet the quality of their work was excellent. Afterward they made sure everything was clean, all waste materials removed, and any concerns or questions we had were addressed prior to leaving. Our new wood floors are absolutely beautiful and we will definitely call on Sheaves again for any future flooring needs. read more

Sheaves Floors just finished redoing our floors. They replaced the carpet in 4 bedrooms and our family room with vinyl plank. The product is absolutely beautiful! Having pets, we were considering laminate. Jeff steered us to the vinyl plank, and I'm so glad he did. We also had the hardwood in our living room refinished. It is gorgeous as well. During the refinishing, I actually moved out to avoid the noise and fumes. Being familiar with the Sheaves crew from the work they'd just done in the rest of the house, I had no qualms leaving the house to them to come and go as they needed to complete the work. The quality of workmanship and attention to detail is everything you could hope for. Jeff and Aaron consulted with me about small finish details, and worked with me to insure I was 100% happy with what was done. Everyone involved on the project had a great work ethic and were very enjoyable to interact with. For my project, this was Jeff, Aaron, Brandon, and Darlene. Great people, a great family owned company, and truly spectacular results! read more