If I could give this guy half a star I would. Everything said by Susan A. and Frank E. is true. I just had the worst phone interaction this morning with Wayne B. He was so rude and ill-informed about the project I was planning, I actually thought he'd gotten me mixed up with another client. After trying to politely explain that he was incorrect about some of the facts, he told me he needs to make money on his time and to go find a carpenter to do the job. Then he hung up on me--which is as good as driving away, so yeah, I hear you, Susan A. I think there are real behind the scene issues with this place, and if you're reading these reviews right now, do yourself a favor and run away. Had bad feelings about this guy from the get go. I'm glad I didn't get to where any $$ changed hands. read more