Not happy with this Martin's!!! Third time the checker has…read moremissed putting an item in my bags. Get home, prepare dinner to discover i am missing something. I was charged for it. It's their error, they should have a service to bring you the item rather than the CUSTOMER having to go without (because you now have something in the oven) OR run back out AGAIN!! Yeah..NOT HAPPY AT ALL with Martin's on Foxcroft Ave, Martinsburg WV.

Bakery OK, who in the Bakery section moved the Custard in place of the Angel Creams? Please check…read morethe next time you do this! My spouse brought home what he thought was an Angel Cream filled but it was really custard.

Best Fried Chicken around and good sides, as well. Friendly staff. You order at The Market counter…read moreon the right and pay at the convenience store counter on the left.

Just stop for a sandwich from subway had no clue of what I wanted and I was rushed when ordering…read moredidn't really have time to look over the menu. Just ordered the first one seen that meats were okay for the sun. The young lady working behind the cou yet on 1/17/2026 at 3:10pm not friendly at all. Maybe a refresher for her and the staff

BEST M.F. COFEE I'VE EVER HAD!!! That stuff is like crack! Plus! Putting gas in filled my truck…read morefaster then a one legged man in a butt kicking competition! Fastest nozzles on the east coast, filled me up in under ten seconds! Loved all of it! P.S. Their brand of coffee is RITUALS from U.S. Foods! FYI! Whoop whoop!

Kitchen manager is a nasty person who doesn't care about food or standards. A recent order was…read moremade wrong twice by their kitchen and offered a remake. Wemt to get the remake and they refused to do it. Have observed employees eating food with fingers and then serving food without washing hands or using gloves. Changes to the menu aren't in the big menu and limited to the printed menu-- Store Manager didn't care. On a busy day of pre-orders, the kitchen manager refused to sell fried chicken. Sides are taken out of the hot box and placed in bag as the grill food cooks-- cooling the food. When asked for hot food, I get attitude from the kitchen manager and another employee.

I visited the Kelly Island Store on May 23, 2021 after seeing a billboard advertising 25% prepared…read morefood at this location only. I walked inside of the store, placed my order, socially distanced as I stood in line, and when I got to the cashier to pay, I presented my Rewards Card, and was charged full price. When I inquired as to why the 25% discount wasn't honored the cashier said "that's for online orders only". Strangely, that is NOT mentioned on the billboard, nor on the flyers posted inside the store. I went ahead and paid full price for the item, then patiently waited near the pickup counter when the gal working behind there said "they didn't have enough chicken tenders prepared." I didn't have time to wait and didn't want bone-in chicken as a substitution. I buy the chicken tenders for my pet as a treat, and I buy them every few days, but usually at the Hedgesville Road location. So I told her to forget about it and I waited again in the line to get a refund. Upon returning home, I went to the ROCS website and lodged a complaint. You would think a loyal customer (they can verify via the transaction history) would minimally get a response. As of today's date -- no response. For good measure, I wanted to test out the online ordering portion of the mobile app (new version) that I had on my telephone. I am such a loyal customer that I have FIFTEEN 25% off promotions on my card that I haven't used. I tried to order online, but again, the 25% would not be honored, not even on the online order. The card I have in my possession and registered with the site has an 800# that doesn't work, and the listed email for "help" doesn't work either. I called the local office on John Street and got voicemail, so I left a message. I have gone to the Hedgesville location at least 3 more times since the Kelly Island fiasco and asked the sales clerks for help and no one can seem to figure it out. One fellow told me he asked the manager about my issue and they have no clue what is going on. The clerks at the Hedgesville location did give me a discount when I show them on my phone all of the points/promotions I have accumulated. As as act of good faith, I picked up the new brochure and a new ROCS Rewards card so I could possibly register a new card. When I go to register this new card, although inputting all of the numbers and registration code correctly, it tells me that it is inactive or the input was incorrect. I have made numerous attempts and know the inputs are accurate, although the system seems to disagree. Since from the website, I received no resolution to my complaint, I went to ROCS Facebook page and sent several messages. At this writing, it's been 6 days now without a whisper from anyone representing ROCS. I decided to email ROCS direct at their stated email address of help@rocsstarrewards.com, and the email continuously gets bounced back to me. I had no other alternative than to place this truthful and candid review of ROCS Convenience Stores because of their lack of professionalism in attending to customer needs. I haven't been to Sheetz in YEARS because I have been loyal to my "local neighborhood store", but I am highly considering making Sheetz my new go-to. It will either be that, or the new Rutter's that will be going in nearby. I will convey, that the staff at the Kelly Island store was rude and insincere when they "apologized for the inconvenience." But in contrast, the staff at the Hedgesville Road location have always been fantastic, friendly, efficient and helpful. I am currently weighing my options.

Great store. Good prices. Nice staff. Gas in wv high but…read morepumps always clean and work efficiently. Coffee is always good And Hot!!

My favorite fast food! Deli help is friendly, fast and yum yummy home cooking and…read moresandwhiches/subs! Italian cold cut, Philly Cheese steak and the ribeye sub are our favorites. Kids LOVE the think cut potato fries and it's the best mac and cheese in the valley! Gas up. Grab a bone for the dogs. Lunch for the kids. You will always see us there for Pumpkin Ice Cream in the fall at their ice cream counter! And don't forget KRUMPE DONUTS are sold here as well from Hagerstown freshly baked!!

Great breakfast sandwiches. They get me started every morning. They have a make-to-order counter in…read morethe back as well as pre-made sandwiches up by the cash register. For a gas station they've got quite a following of folks who hang out before work after breakfast. My kids have always enjoyed the Hersey ice cream. Cashiers are always courteous and friendly. Love this place.

Come to pick up theWashington Post. It's a 50/50, meaning sometimes they have it, sometimes they…read moredon't. When they do, depending on the weather and our timing,we might get a hot chocolate or cold drink and maybe taquitos.

This location is small and well stocked. They stick to the 7 Eleven standards with customer…read moreservice, inventory, cleanliness, and overall brand name kitchiness. I had a great experience here in that they didn't hesitate to ring me up and today was a special day for their mascot beverage chiller, Slurpee!! Fifty years old for this tasty drink in many flavors. I love love love Coke flavor, so that's what I got for free! The store had a sign on the door on where to go get your freebie and cups ready for Slurpee fans. There was a nice associate mopping the floor from spills and the clerk's kept people moving. Hot ready-made burgers, hot dogs, pizza, and taquitos were on the counter. Cold sandwiches, salads, fruits, and cheese/ yogurts in the open fridge bay. There were baked goods and cold desserts for the sweet tooth. Outside you can get quick auto fluids, bags of ice, and rent a movie! They also had their huge trash bags in out front to dump trash. If you're into lottery tickets, they have them! Get yours before you fill up with gas there. Being located in the corner of this narrow street, it's a nice convenience for the area. It's safe and friendly which is nice when on a secluded back road. Don't get spooked! Finally, if you cannot find it, on the right side corner of the t-boned stop from the main highway exit, there's a toilet being used as a planter with plants and flowers in it. Just turn right and head a mile or two to find the store on the left. You can find it that way. Ha!

Pretty good food for a gas station! Quick service & fresh food on a Sunday before the Thanksgiving…read moreholiday week. The bread was so good and soft, it rivals Jimmy John's! Family got a plethora of breakfast food too but they scarfed it down so fast I couldn't get any pics.

You can't go wrong with Sheetz. On the way home to D.C. from Pittsburgh, we stopped here for clean…read morerestrooms and snacks. They have great sandwiches if you are hungry!

The young lady named Lindsay( I believe) is always pleasant and always has a smile on her face. The…read moremechanics are wonderful as well. Definitely when I'm in town I stop by

Thanks Rick and Tom for providing honest accurate work supporting my families auto repair needs…read more Subaru making braking noise, looked at it quickly and daughter back on the road to DC for work!!! Great work!!!